Mercedes-Benz of Ontario

They were prompt in checking me in. Christian Lopez was very friendly and answered all of my questions. Best place for car service bar none. very friendly and answered all of my questions. Best place for car service bar none. More

Exceptional customer service. While other Mercedes dealerships are a 5 Fletcher Jones is a 10. From the minute you drive in you feel welcome Like a high end hotel dealerships are a 5 Fletcher Jones is a 10. From the minute you drive in you feel welcome Like a high end hotel More

My service writer Jorge was wonderful, he let me know about the Sunbit service that’s available and I was able to use it for my repairs. about the Sunbit service that’s available and I was able to use it for my repairs. More

Absolutely World Class Service. Customer for life. Jason is top notch is making customers feel special. I look forward to the next vehicle that we purchase. is top notch is making customers feel special. I look forward to the next vehicle that we purchase. More

Excellent customer service with great communication. I was constantly updated with the services performed on my vehicle. I was vey happy with the outcome of the services rendered. I will definitely come b was constantly updated with the services performed on my vehicle. I was vey happy with the outcome of the services rendered. I will definitely come back for all services my vehicle may need. More

Excelent service and friendly customer service very good prices thanks again for all the service the you guys gave me one hundred per cent satisfied prices thanks again for all the service the you guys gave me one hundred per cent satisfied More

We bought a brand new loaded 2021 gle350 from Ontario Mercedes. I noticed the aisle in the back where they line up the suvs have curb markers. That when going for test drives or purchase these suvs have Mercedes. I noticed the aisle in the back where they line up the suvs have curb markers. That when going for test drives or purchase these suvs have to go over. (Have video proof) the salesperson was amazing and was helpful. On taking the car home we noticed there was a scuff in the 21” upgraded amg rims, and when we opened the glove compartment and looked further into the car we found receipts of paint damage and paint work being redone on the car. We went back immediately the following morning and the sales manager yogi says what’s the issue, refuses to help. I understand cars at dealerships might be delivered with defects or touch ups needed due to sitting outside in the lot. But this man was rude, unprofessional and unwillingly to help and rectify the situation. The salesperson however took care of us, seems weird and odd a man like Yogi is employed and a a manager at the biggest Mercedes dealership in SoCal. More

On Friday, my tire had a nail pierced and I went to Mercedes-Benz Ontario. They told me that my tire could not be repaired and needed to be replaced with a new one. But they didn’t have a tire and they Mercedes-Benz Ontario. They told me that my tire could not be repaired and needed to be replaced with a new one. But they didn’t have a tire and they needed it the next day. I couldn’t wait so I went to the American tires. Tell me that my tires can be repaired and do not need to be replaced. I think American tires are professional, but I believe Mercedes-Benz Ontario is also professional, so I also believe that Mercedes-Benz Ontario is lying to me. If I don’t repair it, I need to spend $432 but I am in the American Tire didn't pay any money I will report this to the headquarters. I hope people will consult more before repairing tires. More

Once again I was impressed by the way MB of Ontario handled my situation. Ron was excellent in his knowledge and handling of my small problem. This facility is a class act. I left a satisfied customer. handled my situation. Ron was excellent in his knowledge and handling of my small problem. This facility is a class act. I left a satisfied customer. P.S. My car looked beautiful when they brought it out after washing. It didn't start raining on me until I reached the Euclid off ramp. More

I just LOVE my new E450C Mercedes. I also appreciated how friendly, helpful, and knowledgeable the staff were. They assisted me at every turn and I truly felt special through the whole process. Specia how friendly, helpful, and knowledgeable the staff were. They assisted me at every turn and I truly felt special through the whole process. Special thanks to Sam, Nancy and Bernard for being so kind and patient. More