Mercedes-Benz of Ontario

We bought a brand new loaded 2021 gle350 from Ontario Mercedes. I noticed the aisle in the back where they line up the suvs have curb markers. That when going for test drives or purchase these suvs have Mercedes. I noticed the aisle in the back where they line up the suvs have curb markers. That when going for test drives or purchase these suvs have to go over. (Have video proof) the salesperson was amazing and was helpful. On taking the car home we noticed there was a scuff in the 21” upgraded amg rims, and when we opened the glove compartment and looked further into the car we found receipts of paint damage and paint work being redone on the car. We went back immediately the following morning and the sales manager yogi says what’s the issue, refuses to help. I understand cars at dealerships might be delivered with defects or touch ups needed due to sitting outside in the lot. But this man was rude, unprofessional and unwillingly to help and rectify the situation. The salesperson however took care of us, seems weird and odd a man like Yogi is employed and a a manager at the biggest Mercedes dealership in SoCal. More

On Friday, my tire had a nail pierced and I went to Mercedes-Benz Ontario. They told me that my tire could not be repaired and needed to be replaced with a new one. But they didn’t have a tire and they Mercedes-Benz Ontario. They told me that my tire could not be repaired and needed to be replaced with a new one. But they didn’t have a tire and they needed it the next day. I couldn’t wait so I went to the American tires. Tell me that my tires can be repaired and do not need to be replaced. I think American tires are professional, but I believe Mercedes-Benz Ontario is also professional, so I also believe that Mercedes-Benz Ontario is lying to me. If I don’t repair it, I need to spend $432 but I am in the American Tire didn't pay any money I will report this to the headquarters. I hope people will consult more before repairing tires. More

Once again I was impressed by the way MB of Ontario handled my situation. Ron was excellent in his knowledge and handling of my small problem. This facility is a class act. I left a satisfied customer. handled my situation. Ron was excellent in his knowledge and handling of my small problem. This facility is a class act. I left a satisfied customer. P.S. My car looked beautiful when they brought it out after washing. It didn't start raining on me until I reached the Euclid off ramp. More

I just LOVE my new E450C Mercedes. I also appreciated how friendly, helpful, and knowledgeable the staff were. They assisted me at every turn and I truly felt special through the whole process. Specia how friendly, helpful, and knowledgeable the staff were. They assisted me at every turn and I truly felt special through the whole process. Special thanks to Sam, Nancy and Bernard for being so kind and patient. More

Thank you, Bernard, for being so awesome in getting my financing taken care of for my E450C. Great job! Efficient, knowledgeable and friendly, he walked me through the process step by step. financing taken care of for my E450C. Great job! Efficient, knowledgeable and friendly, he walked me through the process step by step. More

Service is always exceptional this dealership surpasses expectations. Happy we bought a car from here. Our service provider was communicative and fixed all issues without any delays expectations. Happy we bought a car from here. Our service provider was communicative and fixed all issues without any delays More

Tony Garcia, was great. He listen to my needs. Tony took time to explain the service, and recommendations. The price wad reasonable, precaution was taking when checking in. Will bring my car back, for the n time to explain the service, and recommendations. The price wad reasonable, precaution was taking when checking in. Will bring my car back, for the necessary services needed. More

Mike Doehla is an excellent service advisor, very courteous and have an extensive knowledge about the car maintenance, he makes sure the customer leaves happy with the service provided. courteous and have an extensive knowledge about the car maintenance, he makes sure the customer leaves happy with the service provided. More

I wasn't present at the time of the service, since I am presently in Europe because of the covid -19 Pandemic but the report I received was satisfactory presently in Europe because of the covid -19 Pandemic but the report I received was satisfactory More

Excellent work and service. Very positive and friendly environment. I will recommend you to all my friends and relatives. You guys are very professional and do great job. Thanks environment. I will recommend you to all my friends and relatives. You guys are very professional and do great job. Thanks More