Mercedes-Benz of Ontario

Very pleased with the exceptional service provided by my advisor Mr. Phil Gibson. Every visit has been handled very professionally. Everyone was helpful and polite, right dow to the water. advisor Mr. Phil Gibson. Every visit has been handled very professionally. Everyone was helpful and polite, right dow to the water. More

I purchased my 2021 E450 this weekend, and had a great experience. The dealership was very professional, and Jason Cai was a pleasure to work with. They were very prompt and respectful of our time. We rea experience. The dealership was very professional, and Jason Cai was a pleasure to work with. They were very prompt and respectful of our time. We reached a great deal without spending hours on negotiations, and were able to focus on the car, versus the numbers. We went in with our own financing, and they never pressured us to use theirs, except as an option contract. However, since the finance manager got us an even better rate, we did go with theirs! We were very torn between this car and another, but the effort that Jason and the manager, Yogi, went through to earn our business really sealed the deal for us. We also appreciate Scott Bi showing us the car initially and helping us out with the final touches. I would absolutely recommend Mercedes-Benz of Ontario, ask for Jason Cai! More

My GLE43 is a super car but without equal or better Customer Service from Mike Doehla it wouldNOT be worth it. I feel very comfortable discussing any issues with the car and that he will give it approp Customer Service from Mike Doehla it wouldNOT be worth it. I feel very comfortable discussing any issues with the car and that he will give it appropriate attention. More

Natalie Duncan was great. The scheduling was super easy and convenient. The reminder was helpful. The check in and loaner pick up was fantastic. Great and convenient, and so glad the courtesy car wash i and convenient. The reminder was helpful. The check in and loaner pick up was fantastic. Great and convenient, and so glad the courtesy car wash is finally open again! More

The customer service was EXCELLENT!!!!! From the tire expert JOSE to my service advisor CHRISTIAN LOPEZ, I was extremely pleased!! Thank you! Thank you! Thank you! expert JOSE to my service advisor CHRISTIAN LOPEZ, I was extremely pleased!! Thank you! Thank you! Thank you! More

The guys in the service department went above and beyond the call of duty to make sure that we received excellent customer service the communication was phenomenal and I was always able to get a hold of som the call of duty to make sure that we received excellent customer service the communication was phenomenal and I was always able to get a hold of somebody if I need to talk to somebody thank you for that More

Came in to get my front two tires replaced. Arrived and was helped right away with top notch customer service. Told it would take a while and if I wanted a ride home so I took a ride home and was called wh was helped right away with top notch customer service. Told it would take a while and if I wanted a ride home so I took a ride home and was called when it was finished. Upon arrival it was easy to retrieve my car. Very friendly and excellent customer service. More

I was pleased was the service experience from scheduling an appointment to picking up my vehicle. It is awesome how Mercedes-Benz of Ontario uses technology to serve their customers. an appointment to picking up my vehicle. It is awesome how Mercedes-Benz of Ontario uses technology to serve their customers. More

Great service. Very helpful employees. Very quick-Service department is very well managed. Thank you. Bring back the free car washes—don’t use the COVID pandemic to be an excuse to elimInate t quick-Service department is very well managed. Thank you. Bring back the free car washes—don’t use the COVID pandemic to be an excuse to elimInate the service. Thank you More

Awesome awesome dealership, customer service second to none, the level that they serve you with it represents the brand 100% From the general manager to the girl or a guy that hands you your keys before none, the level that they serve you with it represents the brand 100% From the general manager to the girl or a guy that hands you your keys before leaving is the same line of awesome customer service, I can’t see myself going anywhere else, this is truly home for me and it has been for the last 10 years and it will continue to be for a long time to come, God willing More