Mercedes-Benz of Ontario

I had Great service, it exceeded my expectations. She was very responsive when I reached out for an eta on when my car would be finished. very responsive when I reached out for an eta on when my car would be finished. More

After a recommendation from a friend we decided to drive from Irvine and give Ontario a shot. I am so happy we did! Jason and team were amazing and I drove away in a car I love! The service, attentiveness, from Irvine and give Ontario a shot. I am so happy we did! Jason and team were amazing and I drove away in a car I love! The service, attentiveness, and professionalism were top notch! More

It was a great experience. Jason helped me to find a great car at a great price. Debbra, Derek, and Bernard helped me through the day of purchase, with great support and service. Thank you! great car at a great price. Debbra, Derek, and Bernard helped me through the day of purchase, with great support and service. Thank you! More

On 3/23/21 Kyle was the man. I did not say a word or show any negative body language whatsoever when my S550 was returned to me. Kyle looked at it, and was NOT happy (and that's to say the least). He show any negative body language whatsoever when my S550 was returned to me. Kyle looked at it, and was NOT happy (and that's to say the least). He immediately approached the attendant who was still seated in my vehicle. I don't know what Kyle said to them, but I discerned he discreetly "schooled" the attendant on an obvious problem. A problem which the attendant should have noticed, and should have taken care of before bringing me my vehicle. Kyle apologized to me. He assured me I would have my vehicle in ~15-20mins, and it would be in pristine condition. I was totally impressed. I did not have to say a word. Kyle made it clear: It's either the best or nothing. Thanks Kyle. More

Very pleased with the exceptional service provided by my advisor Mr. Phil Gibson. Every visit has been handled very professionally. Everyone was helpful and polite, right dow to the water. advisor Mr. Phil Gibson. Every visit has been handled very professionally. Everyone was helpful and polite, right dow to the water. More

I purchased my 2021 E450 this weekend, and had a great experience. The dealership was very professional, and Jason Cai was a pleasure to work with. They were very prompt and respectful of our time. We rea experience. The dealership was very professional, and Jason Cai was a pleasure to work with. They were very prompt and respectful of our time. We reached a great deal without spending hours on negotiations, and were able to focus on the car, versus the numbers. We went in with our own financing, and they never pressured us to use theirs, except as an option contract. However, since the finance manager got us an even better rate, we did go with theirs! We were very torn between this car and another, but the effort that Jason and the manager, Yogi, went through to earn our business really sealed the deal for us. We also appreciate Scott Bi showing us the car initially and helping us out with the final touches. I would absolutely recommend Mercedes-Benz of Ontario, ask for Jason Cai! More

My GLE43 is a super car but without equal or better Customer Service from Mike Doehla it wouldNOT be worth it. I feel very comfortable discussing any issues with the car and that he will give it approp Customer Service from Mike Doehla it wouldNOT be worth it. I feel very comfortable discussing any issues with the car and that he will give it appropriate attention. More

Natalie Duncan was great. The scheduling was super easy and convenient. The reminder was helpful. The check in and loaner pick up was fantastic. Great and convenient, and so glad the courtesy car wash i and convenient. The reminder was helpful. The check in and loaner pick up was fantastic. Great and convenient, and so glad the courtesy car wash is finally open again! More

The guys in the service department went above and beyond the call of duty to make sure that we received excellent customer service the communication was phenomenal and I was always able to get a hold of som the call of duty to make sure that we received excellent customer service the communication was phenomenal and I was always able to get a hold of somebody if I need to talk to somebody thank you for that More

The customer service was EXCELLENT!!!!! From the tire expert JOSE to my service advisor CHRISTIAN LOPEZ, I was extremely pleased!! Thank you! Thank you! Thank you! expert JOSE to my service advisor CHRISTIAN LOPEZ, I was extremely pleased!! Thank you! Thank you! Thank you! More