Back

Mercedes-Benz of Ontario

Ontario, CA

4.7
1,262 Reviews

3787 E Guasti Rd

Ontario, CA

91761

Directions

By Type

Showing 1,262 reviews

April 28, 2021

Exeptional service everytime. It’s fast and service to car was efficiently done. Christian also explains well in detail, listens and accomodating. All my questions were answered. More

by blazing.damiselle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lopez
Apr 29, 2021 -

Mercedes-Benz of Ontario responded

Hello Damiselle, Our team of experts are excited to hear that you were assisted promptly and provided with amazing service throughout your recent visit with us. It brings us so much joy hearing that Christian was has always been helpful in assisting you with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to relay over the kind words expressed on your behalf. We are grateful to have earned your business and we look forward to serving you for many years to come! Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

April 26, 2021

Ed was the best! He made the process easy. He explained everything very well. Will definitely be going back to add for my next purchase. More

by jaquiediaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Shea
Apr 27, 2021 -

Mercedes-Benz of Ontario responded

Hi Jaquie, Congratulations on your new gorgeous Mercedes-Benz! We are so appreciative of your loyalty and feedback about your experience with Ed Shea. I am very happy to hear that Ed was able to deliver such exceptional service and help you find the perfect vehicle. We're thrilled to know of the great efforts put forth during your visit and appreciate you complimenting our level of professionalism. Our team is truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

April 24, 2021

I had a government mandated recall. The work was done efficiently and well. It's nice to know work can be done at my convenience. More

by roninxian
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Apr 26, 2021 -

Mercedes-Benz of Ontario responded

Hello Roninxian, It's really rewarding hearing that Mike Doehla was able to assist and provide you with outstanding service throughout your recent visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of experts are looking forward to working with you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

April 23, 2021

I received excellent service. The work was performed in a timely manner. This is a professional organization. I was very pleased. Thank you. //Farrell J. Chiles More

by farrellchiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amatziah Hunte
Apr 27, 2021 -

Mercedes-Benz of Ontario responded

Hi Farrell, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of service. It's truly amazing hearing that our team of experts were able to assist with getting your vehicle repaired and returned to you all within a timely fashion! We're looking forward to serving you for many years to come! Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

April 23, 2021

My service advisor Matzi provided me with great customer service and kept me updated on the service of the car. Matzxi is a outstanding reprehensive of Merceds-Benz Ontario. More

by Walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amatziah Hunte
Apr 27, 2021 -

Mercedes-Benz of Ontario responded

Hi Walter, It's really rewarding hearing that Matzi was able to assist and provide you with outstanding service throughout your recent visit with us. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Our team is grateful to have earned your business and we look forward to serving you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

April 21, 2021

Everyone at the dealership has always been professional and courteous. Went through my old Mercedes with a fine toothed comb. Found things I wasn’t aware of and addressed them with alternatives. More

by debbywyatt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Maggard
Apr 22, 2021 -

Mercedes-Benz of Ontario responded

Hi Debby, We greatly appreciate you taking the time to post your 5-stars rating regarding your recent service visit with Patti! It's amazing reviews like yours that truly represent what we strive for everyday! Glad to see that Patti has assisted with getting your vehicle fully diagnosed and in tip-top shape! Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many more years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

April 21, 2021

FOR THIS VISIT I recognize the service advisor that assisted us. Eric Anaya was courteous, demonstrated professionalism and offered excellent advise. I would ask for Eric Anaya again for my next visit. More

by rhoelericL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi Batarni , Eric Anaya
Apr 22, 2021 -

Mercedes-Benz of Ontario responded

Hello, We greatly appreciate you taking the time to recognize Eric Anaya for providing an amazing experience during your recent service visit with us! Our team is truly flattered to have your thoughtful compliments and recommendations. Thank you for allowing us the opportunity to earn your business and appreciate you complimenting our level of professionalism. We're looking forward to seeing you again at your next scheduled interval. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

April 21, 2021

Very helpful, knowledgeable, and fast. Made our experience very comfortable. Purchased with confidence and we definitely will buy another car from Mercedes-Benz on Ontario. The overall experience w More

by Bigoh’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yogi Kang , Scott Bi
Apr 22, 2021 -

Mercedes-Benz of Ontario responded

Hello, Thank you for business and the opportunity to assist you during your recent quest for a new Mercedes-Benz! Our team at Mercedes-Benz of Ontario cares greatly about the guest experience and is happy to hear of the amazing level of service and great confidence you had working with our sales team during your recent purchase! Congratulations on your purchase and welcome to our Fletcher Jones family! It is our greatest hope to continue this amazing support and service throughout every interaction you have with us. Warm Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

April 20, 2021

Customer service was exceptional Danica Doering was truly going above and beyond with helping me check in vehicle to check out process. Thank you so much. More

by Elsa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danika Doering
Apr 21, 2021 -

Mercedes-Benz of Ontario responded

Hi Elsa, We greatly appreciate you taking the time to post your 5-stars review regarding your most recent visit with Danika Doering in our service department! Glad to see that Danika went above and beyond with getting your vehicle in tip-top shape! Thank you for allowing us the opportunity to earn your business and our team is looking forward to working with you for many more years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

April 20, 2021

Excellent customer service matched by great pricing, flexibility, patience and insight—what you would expect from top Mercedes dealer—very happy with our new car—thanks! More

by JYG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina Quinones - 5 Stars, Jason Cai, Frank Wannes , Carlos Raez, Jon Klempner
Apr 21, 2021 -

Mercedes-Benz of Ontario responded

Hello, Congratulations on your new beautiful Mercedes-Benz! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Mercedes-Benz of Ontario take great pride in serving our guests well. It's really refreshing seeing that we have always been helpful, knowledgeable, and assisted you the best pricing to care for your Benz! Thank you for allowing us the opportunity to earn your business and we look forward to working with for many more years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

...
34
...