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Mercedes-Benz of Ontario

Ontario, CA

4.7
1,262 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,262 reviews

May 07, 2021

Service department was very helpful and the service was completed in a timely manner. Great service all together. Will come back again for my car needs. More

by pomyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danika Doering
May 08, 2021 -

Mercedes-Benz of Ontario responded

Hi Pomyan, Thank you for taking the time to share your 5-stars rating. We are truly flattered to have your thoughtful compliments and recommendations regarding your service visit with us! Guest satisfaction is our highest priority and we are thankful for your kind feedback. We're grateful to have earned your business and are looking forward to working with you for many years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

May 07, 2021

Service advisor was very nice and the master technician was wonderful explaining what needed to be done with my vehicle. Pablo Ortiz was excellent. Pleased with my visit More

by l_maslach@live.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Ortiz, Eric Anaya
May 08, 2021 -

Mercedes-Benz of Ontario responded

Hello, We greatly appreciate you taking the time to post your 5-stars review! It's really rewarding hearing that your visit with Pablo Ortiz in our service department went amazing! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Please feel free to reach out to us if there's anything else we could be of assistance with now or in the future. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

May 04, 2021

The personnel, work ethics, and the knowledge of their product is just the best. I will recommend this Dealership to my family and all my friends. More

by kabright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
May 06, 2021 -

Mercedes-Benz of Ontario responded

Hello, We absolutely value your feedback and thank you for the wonderful compliments regarding our level of service! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Please feel welcome to contact us anytime! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador

May 02, 2021

Very satisfied Super helpful service advisor Very kind Very satisfied Super helpful service advisor Very kind and try to help for everything Prompt service Excellent follow up Service advisor Tayl More

by Lsc802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor SooHoo
May 03, 2021 -

Mercedes-Benz of Ontario responded

Hello, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Taylor SooHoo and appreciate you complimenting our level of professionalism. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

May 01, 2021

I am extremely pleased with the service I received from Robert Broussard and Dean Terrontes, they were both patient and took time to explain procedures. Their service is beyond excellence. More

by jennieperez1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Terronts, Ron Broussard
May 03, 2021 -

Mercedes-Benz of Ontario responded

Hi Jennie, It's really rewarding hearing that both Robert Broussard and Dean Terrontes were able to assist and provide you with amazing service throughout your recent visit with us. Glad to see that they were able to get your vehicle in tip-top shape and returned to you all within a timely manner. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of experts are looking forward to serving you for many years to come! Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

May 01, 2021

In on time and out with no hassles. Service team polite, professional and efficient. Since I was provided a loaner vehicle I was able to go about my business as usual. Easy Peasy! More

by cherylharshman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Tabor
May 02, 2021 -

Mercedes-Benz of Ontario responded

Hello Cheryl, We are honored to receive your raving review and appreciate you complementing our level of service for both our service and loaner departments. It is our greatest hope to continue this excitement throughout your ownership experience and every interaction you have with us. Thank you for your patronage! Take care. All the best, Your Friends and Family at Mercedes-Benz of Ontario

May 01, 2021

It was my first time being at this dealer since I relocated on this side of town. Dean was the very first one that approaches me when I drove up. He was very knowledgeable in answering my questions. More

by dlet90210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean, Robert Tabor
May 02, 2021 -

Mercedes-Benz of Ontario responded

Hello, Welcome to Mercedes-Benz of Ontario! We hope your move across town went smoothly. We couldn't be more grateful to read another fabulous experience that was had at our service drive! Your wonderful comments about Dean and Robert truly reflect our mission; delivering world-class service experiences, each and every time! Thanks again, and we look forward to serving you again in the future. Warmest regards, Your Friends and Family at Mercedes-Benz of Ontario

April 30, 2021

Robert and Dean are very professional. they both worked really hard to figure out what was going on with our car. they communicated through the process. They the extra mile thank you More

by tmorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dean terrones, Robert Tabor
May 02, 2021 -

Mercedes-Benz of Ontario responded

Hello, Our team at Mercedes-Benz of Ontario are truly flattered to read your generous 5 star review regarding your recent service visit with Robert and Dean! We take great pride in seeing that our guests are provided with an informative and positive experience! We are so pleased to know about yours! Thank you for your business and we look forward to serving you at your next scheduled visit. All the best, Your Friends and Family at Mercedes-Benz of Ontario

April 30, 2021

I have always received excellent service from MB Ontario. And the person Matzi who assisted me was awesome! The entire staff from entering to leaving provides excellent service. More

by ramona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matzi
May 02, 2021 -

Mercedes-Benz of Ontario responded

Hello Ramona, Thank you for your genuine 5 star review and allowing our talented service team the opportunity to serve you! We are grateful to be a part of the care and maintenance of your vehicle and loved reading the wonderful feedback for Matzi and our entire staff. Please reach out to us at anytime! All the best, Your Friends and Family at Mercedes-Benz of Ontario

April 30, 2021

I like this Dealership good service and beautiful cars🥰in there cleanin and nice shop good people are help me I will come back.I like to receive information if you have a good deal for sailing car t More

by Lina Wardeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Ferdaous, Hossam Elayoty, Fadi Batarni , Ibrahim Aboud, Tarek Alshash, Imad Dagher, Christian Lopez, Ali Mahmoudhashemi
May 02, 2021 -

Mercedes-Benz of Ontario responded

Hello Lina, Thank you for your wonderful 5 star review and genuine sediments for our fine team at Mercedes-Benz of Ontario! Our sales team of experts are more than happy provide you with more information regarding our vehicles and products! Please give us a call or stop by the dealership during our open sales hours and we'd be happy to work with you. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

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