Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Ontario
Ontario, CA
1,268 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,268 reviews
May 27, 2021
Very friendly and professional staff, always put themselves in my shoes and provided the best possible option for customers. Really appreciate all the helps received. themselves in my shoes and provided the best possible option for customers. Really appreciate all the helps received. More
by Crystal
Employees Worked With
Taylor SooHoo
May 27, 2021
Bring my car for service A, it took longer than I expected, but I'm happy with the service. Service advisor and all the staff was very friendly. expected, but I'm happy with the service. Service advisor and all the staff was very friendly. More
by J0902
Employees Worked With
Ron Broussard
May 26, 2021
Johan treated me like "Queen for the Day"I could not Johan treated me like "Queen for the Day" I could not have ask for a better salesman.. All questions were answered - very professional & attentive t Johan treated me like "Queen for the Day" I could not have ask for a better salesman.. All questions were answered - very professional & attentive to every facet of the sale. Very Patient - I picked out a car - then after paperwork almost finished - I changed my mind & wanted another car. Had to start all over.. Johan "smiled" all the way thru. More
by Diane
Employees Worked With
Johnny Jabbour , Johan Somi
May 26, 2021
Very well organized, friendly and professional. My service rep Mike Doehia was very courteous and professional and kept me informed throughout the day regarding the status of my vehicle.7 service rep Mike Doehia was very courteous and professional and kept me informed throughout the day regarding the status of my vehicle.7 More
by Ronxman
Employees Worked With
Mike Doehla
May 25, 2021
A big shout out to Ali Hashemi!!! I could not have asked for a better salesman. Knowledgeable and diligent, he made the whole process seem so easy but I know Ali and the Ontario Mercedes team worked really for a better salesman. Knowledgeable and diligent, he made the whole process seem so easy but I know Ali and the Ontario Mercedes team worked really hard to work this deal for us, making it possible for me to join the Mercedes Family. I’m honored. More
by Woo.r.olsen
Employees Worked With
Ali Mahmoudhashemi
May 24, 2021
MB Ontario is organized and treats its customers professionally. They have very efficient service. It is perfect for me because of the location...close to my home. professionally. They have very efficient service. It is perfect for me because of the location...close to my home. More
by s.sw
Employees Worked With
Eric Anaya
May 22, 2021
Fletcher Jones Ontario has always been very good to me. I am a repeat Mercedes buyer because of Mike Doehla specifically, in service department! I never thought I was going to be a Mercedes owner, but now am a repeat Mercedes buyer because of Mike Doehla specifically, in service department! I never thought I was going to be a Mercedes owner, but now myself & my family have purchased from them because of their great service in each & every area! More
by ross3474
Employees Worked With
Mike Doehla
May 22, 2021
I received an email to upgrade my 2019 GLC 300. Called and made an appointment to have my GLC appraised. Ed Shea was my salesman. He helped me trade in my car for 2021 GLC300. He was wonderful! Financ and made an appointment to have my GLC appraised. Ed Shea was my salesman. He helped me trade in my car for 2021 GLC300. He was wonderful! Financing the car was an easy process with Bernard Azar. More
by Charlie
Employees Worked With
Bernard Azar, Edward Shea
May 21, 2021
Everyone is friendly and polite. Phil at the service department keeps me informed and is very responsive. My car is always washed and shined after service. department keeps me informed and is very responsive. My car is always washed and shined after service. More
by Allred
Employees Worked With
Phil Gibson
