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Mercedes-Benz of Ontario
Ontario, CA
1,262 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,262 reviews
May 22, 2021
Fletcher Jones Ontario has always been very good to me. I am a repeat Mercedes buyer because of Mike Doehla specifically, in service department! I never thought I was going to be a Mercedes owner, but now am a repeat Mercedes buyer because of Mike Doehla specifically, in service department! I never thought I was going to be a Mercedes owner, but now myself & my family have purchased from them because of their great service in each & every area! More
by ross3474
Employees Worked With
Mike Doehla
May 22, 2021
I received an email to upgrade my 2019 GLC 300. Called and made an appointment to have my GLC appraised. Ed Shea was my salesman. He helped me trade in my car for 2021 GLC300. He was wonderful! Financ and made an appointment to have my GLC appraised. Ed Shea was my salesman. He helped me trade in my car for 2021 GLC300. He was wonderful! Financing the car was an easy process with Bernard Azar. More
by Charlie
Employees Worked With
Bernard Azar, Edward Shea
May 21, 2021
Everyone is friendly and polite. Phil at the service department keeps me informed and is very responsive. My car is always washed and shined after service. department keeps me informed and is very responsive. My car is always washed and shined after service. More
by Allred
Employees Worked With
Phil Gibson
May 18, 2021
From when I called in to schedule my appointment to the moment my vehicle was sanitized before I entered, the service was exceptional! I would highly recommend! moment my vehicle was sanitized before I entered, the service was exceptional! I would highly recommend! More
by Albenis
Employees Worked With
Christian Lopez
May 14, 2021
Efficient service and very nice staff. Phil made sure I was aware of what’s going on before moving on to the next step. It took them a while to fix my car but I was very happy with the results. was aware of what’s going on before moving on to the next step. It took them a while to fix my car but I was very happy with the results. More
by Selenayu0726
Employees Worked With
Phil Gibson
May 13, 2021
Working with Ali was an absolute pleasure. My experience on purchasing a car from Mercedes-Benz of Ontario was excellent. He was very knowledgeable about the car. its been 6months and I still get a call fr on purchasing a car from Mercedes-Benz of Ontario was excellent. He was very knowledgeable about the car. its been 6months and I still get a call from him checking up on me and the car. by far the best sales consultant I have ever had. I will be returning in due time:) More
by Tasha W.
Employees Worked With
Ali Mahmoudhashemi
May 13, 2021
Excellent customer service. My vehicle was fixed under the warranty and they offer me a loaner right away, I was informed every day the status of my repairs, and I appreciate it a lot. the warranty and they offer me a loaner right away, I was informed every day the status of my repairs, and I appreciate it a lot. More
by ROGER S.
Employees Worked With
Tony Garcia
May 12, 2021
Ali is very professional. No pressure sales approach and carefully discusses and presents details/features of the car. Ali has always a very pleasant approach with his customers. When it came to pricing and carefully discusses and presents details/features of the car. Ali has always a very pleasant approach with his customers. When it came to pricing and payments, he was upfront and honest. I like that in a salesman. You should look for this guy when you drop by MB Ontario!!! Awesome experience!!!! More
by rctolentino777
Employees Worked With
Ali Ferdaous, Ibrahim Aboud
May 08, 2021
Eric Anaya demonstrated professionalism, courtesy, and provided us with total customer satisfaction. This visit was my first encounter with Eric Anaya since my regular service advisor is not with the deal provided us with total customer satisfaction. This visit was my first encounter with Eric Anaya since my regular service advisor is not with the dealership anymore, and I must say Eric projected very good vibes. He checked us in promptly and the service was completed in good time. 5/5 stars for Eric with my latest visit. More
by rclora
Employees Worked With
Eric Anaya
