Mercedes-Benz of Ontario
Ontario, CA
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Bailey was kind and professional. She kept me updated on the progress of my car. My car is running great and thank you for doing my brakes at the last minute. the progress of my car. My car is running great and thank you for doing my brakes at the last minute. More
I truly appreciate the care given to my 22 year old ML320. Your staff did a great job . My car is an oldie but goody, looks beautiful but does need more service performed. When I can get the money toge ML320. Your staff did a great job . My car is an oldie but goody, looks beautiful but does need more service performed. When I can get the money together, I’ll be back and let you finish it up. Many thanks! More
Very friendly and helpful staff. My service was done on time and Taylor listen to our concerned and arrange service accordingly. Very satisfied with my service time and Taylor listen to our concerned and arrange service accordingly. Very satisfied with my service More
Easy to schedule the appointment. Good availability. Fast and simple check in and out. High quality and reliable service. Polite, helpful and friendly staff. Fair price. and simple check in and out. High quality and reliable service. Polite, helpful and friendly staff. Fair price. More
Eric was my service advisor...he was great. I was in a hurry to make a flight and not only was he quick to get me checked in, he arranged a ride for me to the airport. Rosie, the young lady who gave me t hurry to make a flight and not only was he quick to get me checked in, he arranged a ride for me to the airport. Rosie, the young lady who gave me the ride, was amazing as well. Very polite, articulate and smart. I could see her owning the dealership one day...intelligent, ambitious and trustable. Eric kept me current on the status of the repairs and even answered texts after hours. Overall, there is a level of professionalism that is rare these days... More
Very happy with the service I received. Was kept up to date and was advised of other issues discovered during vehicle inspection and provided with written estimates. date and was advised of other issues discovered during vehicle inspection and provided with written estimates. More
Id like to first start off by thanking manager “Ken Lau” and salesman “Abel Vargas” for helping me so much and making our dream car come true. It was our first car from Mercedes and the professionalism that and salesman “Abel Vargas” for helping me so much and making our dream car come true. It was our first car from Mercedes and the professionalism that me and my wife experienced was beyond amazing. I have never been treated with such respect and welcoming vibes from other dealers I’ve encountered. This is our best experience in our entire car buying previous purchases. The manager and our salesperson were very helpful and extremely understanding and salesperson Abel Vargas even stayed over his required work hours to make sure we were well taken care of. I will definitely be back here very soon! I urge you guys to come here and see my salesman that made it possible and the man himself Ken Lau will definitely do his best to put you in something comfortable for you! CANNOT THANK THEM ENOUGH!! More
Great purchase experience! Starting with the order of the vehicle I wanted and finishing with the financial process; every single step was smooth and easy. Thanks to Tarek and Ken Lau vehicle I wanted and finishing with the financial process; every single step was smooth and easy. Thanks to Tarek and Ken Lau More
Customer service is top notch, exceptional, very good and respectful people work there, they know what they’re doing, they explained every single question I have. respectful people work there, they know what they’re doing, they explained every single question I have. More
Mike Doehla of Ontario Mercedes-Benz Is absolutely the best. Goes over and Beyond. I feel so welcomed and taken care of. Best of the best. He’s very dedicated to providing exceptional service. Thank you f best. Goes over and Beyond. I feel so welcomed and taken care of. Best of the best. He’s very dedicated to providing exceptional service. Thank you for all that you do, much appreciated. More