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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,268 reviews

June 17, 2021

Mike Doehla is an excellent service adviser and everyone at Mercedes-Benz of Ontario were very helpful, knowledgeable and professional. My loner car was ready and waiting for me when I arrived, making the t More

by TonyMan
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jun 19, 2021 -

Mercedes-Benz of Ontario responded

Hello Tony, Thank you for complementing our talented team on the level of service you experienced while servicing your Mercedes-Benz! All of us at Mercedes-Benz of Ontario appreciate the opportunity to earn your business. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

June 17, 2021

My Service was fast and easy. The time was way less than I expected. Also, I appreciated them washing my car. Thank you all. I appreciate it. More

by Nicolekautzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jun 19, 2021 -

Mercedes-Benz of Ontario responded

Hello Nicole, Thank you for complementing our talented team on the level of service you experienced while servicing your Mercedes-Benz! All of us at Mercedes-Benz of Ontario appreciate the opportunity to earn your business. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

June 17, 2021

Bailey was my service consultant. She was very thorough and helpful. The scheduled maintenance was very quick, which was helpful since I decided to wait at your dealership. Bailey also answered some q More

by Jojoinrancho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailey Mitchell
Jun 19, 2021 -

Mercedes-Benz of Ontario responded

Hello, All of us at Mercedes-Benz of Ontario take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

June 17, 2021

Very good service, highly recommended.Fast, easy to Very good service, highly recommended. Fast, easy to work with. Loner car always available. Easy to communicate, very good. Pay online, sa More

by ho902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Maggard
Jun 17, 2021 -

Mercedes-Benz of Ontario responded

Hello, Our team at Mercedes-Benz of Ontario is truly flattered to see your kind recommendations! With all of the automotive competition out there, it is wonderful to know that we delivered an outstanding service experience! Please feel welcome to contact us anytime! Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 16, 2021

The best dealership in Southern California! Customer service is really good. Tony Garcia is a nice person and the best advisor. I feel very secure when I give my car to him! More

by David
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jun 16, 2021 -

Mercedes-Benz of Ontario responded

Hello David, It's really rewarding hearing that Tony Garcia was able to assist and provide you with amazing service throughout your recent visit with us. We'll be sure to pass along the kind words expressed on your behalf. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Our team of experts are excited to hear that you enjoyed your visit and appreciate you complimenting our level of professionalism. Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

June 15, 2021

Great service. Phil kept me informed at all times about the progress on my car. The Uber vouchers work very well in order to get back home and to return for pick up. The work in the cat was done as promise More

by ocarvajal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Jun 16, 2021 -

Mercedes-Benz of Ontario responded

Hello Ocarvajal, We greatly appreciate you taking the time to leave us this amazing 5-stars review regarding your recent service visit with Phil! Guest satisfaction is our highest priority and we are thankful for your kind feedback. We're truly flattered to have your thoughtful compliments and recommendations and our team of associates look forward to serving you for many more years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

June 14, 2021

Bailey was kind and professional. She kept me updated on the progress of my car. My car is running great and thank you for doing my brakes at the last minute. More

by Shellbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailey Mitchell
Jun 17, 2021 -

Mercedes-Benz of Ontario responded

Hello, Thank you for taking the time to share your kind sediments regarding Bailey and the outstanding experience you had working with her! Our team is grateful to know of their exquisite service as we are truly honored to have earned your business & recommendations! Bailey and the team look forward to working with you for many years to come! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 13, 2021

I truly appreciate the care given to my 22 year old ML320. Your staff did a great job . My car is an oldie but goody, looks beautiful but does need more service performed. When I can get the money toge More

by Road262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jun 17, 2021 -

Mercedes-Benz of Ontario responded

Hello, Our entire service team greatly appreciates your thoughtful review! Your wonderful comments about our team attending to your special beauty truly reflect our mission; delivering world-class service experiences, each and every time. Please feel welcome to contact us anytime! We are thrilled to be a part of the care and maintenance of your ML320! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 12, 2021

Very friendly and helpful staff. My service was done on time and Taylor listen to our concerned and arrange service accordingly. Very satisfied with my service More

by Rajsweta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor SooHoo
Jun 16, 2021 -

Mercedes-Benz of Ontario responded

Hi Rajsweta, We greatly appreciate you taking the time to post your 5-stars rating! It's wonderful to hear that Taylor delivered an exceptional service experience during your most recent visit with us. Glad to see we were able to get your vehicle repaired and returned to you all within a timely manner. Thank you for allowing us the opportunity to earn your business and we are looking forward to seeing you again at your next scheduled interval. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

June 11, 2021

Easy to schedule the appointment. Good availability. Fast and simple check in and out. High quality and reliable service. Polite, helpful and friendly staff. Fair price. More

by pattyfarias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amatziah Hunte
Jun 11, 2021 -

Mercedes-Benz of Ontario responded

Hi Patty, Thank you for the opportunity to serve you! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Our team of experts appreciate you complimenting our level of professionalism and look forward to serving you for many years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

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