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Mercedes-Benz of Ontario

Ontario, CA

4.7
1,262 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,262 reviews

June 23, 2021

Great job done, and a good service advisor Handling Great job done, and a good service advisor Handling business good More

by Emmanuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Gibson , Phil Gibson
Jun 25, 2021 -

Mercedes-Benz of Ontario responded

Hello Emmanuel, It's really rewarding hearing that our team was able to assist and provide you with outstanding service throughout your recent visit with us. Glad to see we were able to assist with getting your vehicle in tip-top shape and returned to you all within a timely fashion! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many more years to come! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

June 23, 2021

Always quick and easy. They go above and beyond when it comes to their customer service. More

by Eolguin89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jun 25, 2021 -

Mercedes-Benz of Ontario responded

Hello, Thank you for your kind recommendations! Our goal is to provide the best experience possible and thrilled to know of your prompt and attentive visit. Please let us know if we can be of any further assistance in the future. Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 19, 2021

Mike is great ! Only go to him for my car services. Very flexible with my busy work schedule and accommodates it all. This is the second time I’ve worked with him. More

by Anissa_mukti
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jun 25, 2021 -

Mercedes-Benz of Ontario responded

Hello, Thank you for your business & amazing recommendations for Mike Doehla! The team at Mercedes-Benz of Ontario looks forward to assisting your with all of your Mercedes-Benz needs! Please feel welcome to contact us anytime! Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 18, 2021

At first we made the deal, Mercedes back out I thought they were going to screw me actually I got a great deal. 3rd car I’ve bought. They are the best More

by Roberthernandz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think her name was Nancy , Hossam Elayoty
Jun 19, 2021 -

Mercedes-Benz of Ontario responded

Hi Robert, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit. Best, Your Friends and Family at Mercedes-Benz of Ontario

June 17, 2021

Mike Doehla is an excellent service adviser and everyone at Mercedes-Benz of Ontario were very helpful, knowledgeable and professional. My loner car was ready and waiting for me when I arrived, making the t More

by TonyMan
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jun 19, 2021 -

Mercedes-Benz of Ontario responded

Hello Tony, Thank you for complementing our talented team on the level of service you experienced while servicing your Mercedes-Benz! All of us at Mercedes-Benz of Ontario appreciate the opportunity to earn your business. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

June 17, 2021

My Service was fast and easy. The time was way less than I expected. Also, I appreciated them washing my car. Thank you all. I appreciate it. More

by Nicolekautzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jun 19, 2021 -

Mercedes-Benz of Ontario responded

Hello Nicole, Thank you for complementing our talented team on the level of service you experienced while servicing your Mercedes-Benz! All of us at Mercedes-Benz of Ontario appreciate the opportunity to earn your business. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

June 17, 2021

Bailey was my service consultant. She was very thorough and helpful. The scheduled maintenance was very quick, which was helpful since I decided to wait at your dealership. Bailey also answered some q More

by Jojoinrancho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailey Mitchell
Jun 19, 2021 -

Mercedes-Benz of Ontario responded

Hello, All of us at Mercedes-Benz of Ontario take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

June 17, 2021

Very good service, highly recommended.Fast, easy to Very good service, highly recommended. Fast, easy to work with. Loner car always available. Easy to communicate, very good. Pay online, sa More

by ho902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Maggard
Jun 17, 2021 -

Mercedes-Benz of Ontario responded

Hello, Our team at Mercedes-Benz of Ontario is truly flattered to see your kind recommendations! With all of the automotive competition out there, it is wonderful to know that we delivered an outstanding service experience! Please feel welcome to contact us anytime! Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 16, 2021

The best dealership in Southern California! Customer service is really good. Tony Garcia is a nice person and the best advisor. I feel very secure when I give my car to him! More

by David
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jun 16, 2021 -

Mercedes-Benz of Ontario responded

Hello David, It's really rewarding hearing that Tony Garcia was able to assist and provide you with amazing service throughout your recent visit with us. We'll be sure to pass along the kind words expressed on your behalf. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Our team of experts are excited to hear that you enjoyed your visit and appreciate you complimenting our level of professionalism. Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

June 15, 2021

Great service. Phil kept me informed at all times about the progress on my car. The Uber vouchers work very well in order to get back home and to return for pick up. The work in the cat was done as promise More

by ocarvajal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Jun 16, 2021 -

Mercedes-Benz of Ontario responded

Hello Ocarvajal, We greatly appreciate you taking the time to leave us this amazing 5-stars review regarding your recent service visit with Phil! Guest satisfaction is our highest priority and we are thankful for your kind feedback. We're truly flattered to have your thoughtful compliments and recommendations and our team of associates look forward to serving you for many more years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

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