Back

Mercedes-Benz of Ontario

Ontario, CA

4.7
1,262 Reviews

3787 E Guasti Rd

Ontario, CA

91761

Directions

By Type

Showing 1,262 reviews

July 14, 2021

Had a great experience. Very polite and helpful and most importantly they helped me get my dream car!!!! Thank you all for this amazing experience. More

by Beenavarro4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadi Batarni , Imad Dagher
Jul 14, 2021 -

Mercedes-Benz of Ontario responded

Hi Beenavarro4, Congratulations on your beautiful Benz! Thank you for choosing Mercedes-Benz of Ontario! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear our team ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. We are grateful for your business and we look forward to welcoming you again soon! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 14, 2021

Ed was a very good person to work with.He made sure the right car was delivered based on what I was looking for.love my new car. More

by Lindaloucks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Shea
Jul 15, 2021 -

Mercedes-Benz of Ontario responded

Hi Lindaloucks, Congratulations on your gorgeous new Benz! We are so appreciative of your loyalty and feedback about your experience with Ed! Glad to hear Ed went above and beyond and got you into your desired choice of vehicle that best suits yours needs! I am very happy to hear that our team was able to deliver such exceptional service and help you find the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

July 13, 2021

Wonderful attention and service. Text communication provided easy and fast response time between service agent and customer. Time to turn in vehicle and receive it was also great. More

by xanxanm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jul 14, 2021 -

Mercedes-Benz of Ontario responded

Hi Xanxanm, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your recent visit with us and appreciate you complimenting our level of professionalism. We're looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 12, 2021

The service department has world class service every time I pull in Its very welcoming. Mike Doehla of Mercedes-Benz Makes sure i get the very best service every time. More

by hapa2730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jul 12, 2021 -

Mercedes-Benz of Ontario responded

Hi hapa2730, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 11, 2021

When it’s Mercedes Benz of Ontario, then it’s the When it’s Mercedes Benz of Ontario, then it’s the best! People you can trust and excellent service! Trust and quality service is had to find now More

by coptownuniforms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amatziah Hunte
Jul 12, 2021 -

Mercedes-Benz of Ontario responded

Hello coptownuniforms, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

July 11, 2021

Incredible experience at this dealership! 5* service from my initial call with Patrick, to the sale with Andy (he was phenomenal in answering any question I had, and overall very pleasant, and experienced in More

by NoreenM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hutchison; Yogi Kang, Yogi Kang , Frank Wannes , Andy Tan
Jul 12, 2021 -

Mercedes-Benz of Ontario responded

Hi Noreen, Congratulations on your beautiful Benz! The team at Mercedes-Benz of Ontario strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Andy, Brian, Frank, and Yogi all ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Thank you for allowing us the opportunity to earn your business and we look forward to welcoming you again soon! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

July 09, 2021

Excellent service and courteous staff. Questions answered promptly and my personal expectations were met. Would recommend this dealership to anyone interested in purchasing and/or service. More

by femmes50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Maggard, Eric Anaya
Jul 10, 2021 -

Mercedes-Benz of Ontario responded

Hi Femmes50, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team of associates are looking forward to seeing you again at your next scheduled interval. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 09, 2021

Ricardo is very attentive to my needs. He’s really awesome, explained me every details that I need to know. Keep it up Ricardo. Good job ! More

by Moniquem.verzon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadi Batarni , Ricardo Espinosa
Jul 10, 2021 -

Mercedes-Benz of Ontario responded

Hi Monique, The team at Mercedes-Benz of Ontario strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Ricardo has always been helpful, knowledgeable, and assisted you the best pricing to care for your Mercedes-Benz! We are grateful for your business and we look forward to welcoming you again soon! Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

July 08, 2021

Very efficient, organized and professional. Mike was quick and to the point, the loaner car was ready to go when I arrived, and Mike provided regular updates throughout the process. More

by barrickmanfj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jul 10, 2021 -

Mercedes-Benz of Ontario responded

Hello Barrickmanfj, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your recent visit with Mike! We'll be sure to pass along the kind words expressed on your behalf. It's wonderful reviews likes yours that truly represent what we strive for everyday! We're looking forward to seeing you again at your next scheduled interval. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

July 05, 2021

Everyone was very helpful and courteous. Just the porter staff were friendly and eager to help. The dealership was immaculate. Very clean and well maintained. More

by lxlv8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Broussard
Jul 22, 2021 -

Mercedes-Benz of Ontario responded

Hello, Thank you for posting your kind review! It's wonderful reviews like yours that truly represent what we strive for everyday! Our entire service team appreciates your feedback and recommendations! Thanks again, and we look forward to your next scheduled service with us! All the best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

...
27
...