Mercedes-Benz of Ontario

Detailed review, friendly staff! Prompt service. Very helpful. My car was extremely nice when I picked it up. I just don’t understand why do I have to change tires as often as it’s supposed to. helpful. My car was extremely nice when I picked it up. I just don’t understand why do I have to change tires as often as it’s supposed to. More

Dear My new mechanic Naiel Droubi di my 9b service and charged me total of $2848.52, I had been used Mecerde since 1990, I droves420 and s430 before, and now I am retired and am driving a C300, I went to charged me total of $2848.52, I had been used Mecerde since 1990, I droves420 and s430 before, and now I am retired and am driving a C300, I went to your company to do the 9b service, course my car has been driven for more than 5700 miles, and Naiel had me sing my name first on the signature board first than told me the 9b service is $1600.oo I told him this is expensive and late he told me change all the break pads need another $1100, I already signed my name on the board he gave me, but I still said to him this is very expensive and wanted he to give me a fair price to repair, but after two or three days he phoned me said there's part under the car need to be replaced course it was leaking the oil, I told him I already bought the extended warranty, so later he told me that part is free course it is in the extended warranty, and I waited for one week he gave me back my car, and charged me total of $2848.52, and I told him the 9b service should be $600.00, my daughter just did her sixty thousand mile service and only paid $600.00, and I asked the Flecture Jones at Newport Beach only charge for $580.00, and give new break pads do not need $1100.00, I think he total ripped me off, I already complained twice that other two mechanics already charged me service fee too high, and this time he was crazyly charged me more than any mechanics of, this is Mederdes rediculous high, I told him when I got my car back " you just kill the loyal customer from your company, I dare not to go back to you." I am wonder do you allow your mechanic to raise the repairing cost and ripp us off? who dare to come back to you? I told my friends who are driving a Mecerdes and they are surprised too, they just can not believe this kind of price. I know I've been wrongly billed by you, I won't come back to your Mercedes-Benz of Onatrio again, this is very over charge the service of my C300 5700mile service.I'll tell all my friends who is driving a Mecerdes don't do any service with you. they already scared, I have lot of friends who are driving Mecerdes. A loyal Mederdes owner Loretta Ma More

We have had the pleasure of knowing Louis Hakime for 20 years. Now that he is at Mercedes Benz of Ontario, we'll be back. Louis is an excellent salesman because he's not "pushy," does not attempt to se years. Now that he is at Mercedes Benz of Ontario, we'll be back. Louis is an excellent salesman because he's not "pushy," does not attempt to sell you something that you don't want, and works the best price he can. After our purchases or leases, we've always walked out of the dealership satisfied with his service, knowing that we'll seek him out again in the future. Louis is a wonderful addition to your team. We unreservedly refer friends to Louis; we trust him, which says it all. More

Every single staff member was awesome. They are so customer friendly and they have won my business for life. Nancy was so sweet and she answered every question I had. She was so knowledgeable, keep up customer friendly and they have won my business for life. Nancy was so sweet and she answered every question I had. She was so knowledgeable, keep up the great work guys! More

Taylor was excellent in all aspects of my vehicle getting service. She is very personable and would make my visit to the dealer great all the time. Thanks Taylor You Rock!!! service. She is very personable and would make my visit to the dealer great all the time. Thanks Taylor You Rock!!! More

Everyone I interacted with was kind and professional Mike was amazing extremely efficient and focused on getting me on my way as quickly as possible Mike was amazing extremely efficient and focused on getting me on my way as quickly as possible More

Tareek was very much helpful throughout the process of buying car. The service he provided was exceptional didn’t waste our time we asked him to just come with real numbers and we ended up buying 2 cars buying car. The service he provided was exceptional didn’t waste our time we asked him to just come with real numbers and we ended up buying 2 cars instead 1 what I originally went for More

Easy and professional. Took me early without issues. My car was ready with 2 hours as noted. Pick up was easy and my car was washed. car was ready with 2 hours as noted. Pick up was easy and my car was washed. More

Jonathan provided excellent sales service with my purchase of a 2021 Mercedes, from the moment I arrived he listened to my requirements e.g. year, price and type of vehicle. He gave me all the availa purchase of a 2021 Mercedes, from the moment I arrived he listened to my requirements e.g. year, price and type of vehicle. He gave me all the available options and when it came down to my choice, he made the purchase process as comfortable as possible. When I went back a few days later he was there to answer my questions and made himself available if I needed help in the future. More

Taylor always kept us updated with what was going on and the progress that was being made. We thank you Taylor. the progress that was being made. We thank you Taylor. More