Back

Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

Directions

By Type

Showing 1,268 reviews

September 22, 2021

Eric went above and beyond to make sure I was happy with the Service provided. More

by Do not Spam
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Anaya
Sep 22, 2021 -

Mercedes-Benz of Ontario responded

Hello there, Wow! Thank you for taking the time to leave us your 5 star review for Eric Anaya! He is one of the best in the business and we are happy to know that he went above and beyond to make sure your service was done in the best manner possible. We thank you for your patronage and are here for you should you have any questions or Mercedes-Benz needs. Best, Your Friends and Family at Mercedes-Benz of Ontario

September 21, 2021

Customer care is always levels above anywhere I’ve ever been. Dean, Ken, Gianny and Ted have been very helpful and kind. More

by cornejo_brandon@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gianny, Ali Ferdaous, Bernard Azar, Ken Lau, Dean Terrones
Sep 21, 2021 -

Mercedes-Benz of Ontario responded

Hello Brandon, Guest satisfaction is important to us and we could not be more pleased to have you complement Dean, Ken, Gianny, and Ted on their level of service by rewarding us with your 5 star rating and first class recommendations! Our team is truly grateful for your business and the opportunity to serve you! Well wishes, Your Friends and Family at Mercedes-Benz of Ontario

September 18, 2021

Service maintenance is excellent and is a primary reason my wife and I go to this dealership. It is also why we will be purchasing from them in the future. More

by Layneshiba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Sep 19, 2021 -

Mercedes-Benz of Ontario responded

Hello, Thank you for your business and the opportunity to serve you! Our team is honored to have such genuine feedback regarding the result orientated service you experienced during your visit with Phil. We strive to ensure guests receive the highest level of service and thrilled to have earned your confidence and loyalty! We look forward to serving you again at your future sales and scheduled maintenance visits! Well wishes, Your Friends and Family at Mercedes-Benz of Ontario

September 18, 2021

Robert our service adviser was the greatest! He made sure he kept ups up to date on what was going on with our vehicle and made the process so easy More

by NUNU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Tabor
Sep 19, 2021 -

Mercedes-Benz of Ontario responded

Hello, Thank you for allowing and service team the true pleasure of assisting you! We are thrilled to know Robert Tabor is your service advisor as he is truly one of the best in the business and committed to see that his guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours! Best, Your Friends and Family at Mercedes-Benz of Ontario

September 15, 2021

Thank you Tony!!! Great service! I left something in my loaner car and I received a call that they found it. Remarkably customer service. More

by CourtenayGriffin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Sep 15, 2021 -

Mercedes-Benz of Ontario responded

Hello there, Thank you for choosing Mercedes-Benz of Ontario! We are happy to know that your recent experience with Tony was great and that we were able to return your lost item! We look forward to serving you again at your next scheduled maintenance interval. Happy Driving! Your Friends and Family at Mercedes-Benz of Ontario

September 14, 2021

The service is always excellent, we are very happy with our purchase at Mercedes-Benz Ontario We will definitely buy our next Vehicle at Mercedes Benz Ontario More

by ileanaae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Mitchell
Sep 15, 2021 -

Mercedes-Benz of Ontario responded

Hello, Congratulations on the purchase of your new vehicle! We appreciate you taking the time to leave us your 5 star review and are happy to hear that you had an excellent experience! We look forward to having you back in, in the future and are here for you should you have any questions or vehicle needs. Happy Driving! Your Friends and Family at Mercedes-Benz of Ontario

September 14, 2021

I am a satisfied customer purchase of my new vehicle was great. My first service on my vehicle was a smooth experience. Thank You More

by kashamaward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Xu , Nichole Machen
Sep 15, 2021 -

Mercedes-Benz of Ontario responded

Hello, Congratulations on your recent purchase with us! We are happy to hear that both the sales & service team have provided you with great and seamless experiences. Should you have any questions, please don't hesitate to reach out to our team of experts. Take care, Your Friends and Family at Mercedes-Benz of Ontario

September 14, 2021

Service is always great! I love that they washed my car and cleaned the inside before giving it back to me. Everyone was friendly as well. More

by Mariap178
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Sep 15, 2021 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes-Benz of Ontario as dealer choice for maintenance! Providing the best customer service experience is always our top priority and we are happy to learn that your experience just that! We look forward to having you back at your next scheduled maintenance interval. Well wishes, Your Friends and Family at Mercedes-Benz of Ontario

September 10, 2021

It was very difficult for me to find out my new leasing with particular color and reasonable price! I have been tried to contacted with servers dealer. Finally! Scoot helped me to completely my request wit More

by JennyChen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Lau, Scott Bi
Sep 11, 2021 -

Mercedes-Benz of Ontario responded

Hi JennyChen, Congratulations on your gorgeous Benz! Thank you for choosing Mercedes-Benz of Ontario! It is our top priority to give guests an amazing experience. We are so appreciative of your loyalty and feedback about your experience with Scott. Our team was beyond happy to read that Scott has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. It was our pleasure to help you get to know every aspect of your vehicle. We are grateful for your business and recommendations and look forward to working with you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

September 10, 2021

This dealership is truly the best ever! What makes it so great is the professionalism of everyone that works there! They make you feel like family and always greet you by remembering your name! Aileen is More

by Mama John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Afshin and Aileen
Sep 11, 2021 -

Mercedes-Benz of Ontario responded

Hi Mama John, The team at Mercedes-Benz of Ontario appreciates you taking the time to share your kind sediments regarding your visit with Aileen and Afshin. We'll be sure to relay over the kind words expressed on your behalf. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business over the past years and recommendations and look forward to working with you for many more years to come! Please let us know if we can be of any further assistance to you now or in the future. Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

...
22
...