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Mercedes-Benz of Ontario
Ontario, CA
1,252 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,252 reviews
Helpful September 10, 2021
It was very difficult for me to find out my new leasing with particular color and reasonable price! I have been tried to contacted with servers dealer. Finally! Scoot helped me to completely my request wit with particular color and reasonable price! I have been tried to contacted with servers dealer. Finally! Scoot helped me to completely my request with a very smooth progress! Highly recommend to everyone! More
by JennyChen
Employees Worked With
Ken Lau, Scott Bi
September 10, 2021
This dealership is truly the best ever! What makes it so great is the professionalism of everyone that works there! They make you feel like family and always greet you by remembering your name! Aileen is great is the professionalism of everyone that works there! They make you feel like family and always greet you by remembering your name! Aileen is just outstanding and such a sweetheart! Afshin, my salesperson for the past few years is always the best! Always the top salesperson at this dealership and does it with a smile and professionalism. I don’t know why anyone would go anywhere else for your new car or top notch service!!! Truly the best!!! Thanks everyone!!! More
by Mama John
Employees Worked With
Afshin and Aileen
September 09, 2021
Quick service, excellent professionalism, and knowledge of service. Quick service, excellent professionalism, and knowledge of service. Quick service, excellent professionalism, and knowledge of servic of service. Quick service, excellent professionalism, and knowledge of service. Quick service, excellent professionalism, and knowledge of service. Quick service, excellent professionalism, and knowledge of service. More
by tamistretta
Employees Worked With
Phil Gibson
September 08, 2021
Not satisfied with the customer service when trying to change an appointment. The leave your number callback system does not work properly. I have yet to receive a callback. In person service at the d change an appointment. The leave your number callback system does not work properly. I have yet to receive a callback. In person service at the dealer was very good. More
by Gewashing1
Employees Worked With
Tony Garcia
September 06, 2021
Even though I had my appointment date wrong, Bailey was very personable, friendly about getting my car serviced. She went the extra mile and was very helpful, professional, and (most importantly to me), s very personable, friendly about getting my car serviced. She went the extra mile and was very helpful, professional, and (most importantly to me), she demonstrated genuine caring and compassion. Her customer services was EXCELLENT!! In fact, these days good customer service has its challenges. As a result I was pleasantly surprised and very pleased with the overall experience. Additionally, the ladies who I came in contact with throughout my entire visit were very friendly and welcoming. More
by Jstokes54
Employees Worked With
Bailey Mitchell
September 05, 2021
Took my 560 in for a my scheduled A sevice. Staff was polite and professional from start to finish. Ree was a pleasure to work with… thanks, Ree. polite and professional from start to finish. Ree was a pleasure to work with… thanks, Ree. More
by Maceo
Employees Worked With
Ree Wardak
September 02, 2021
Detailed review, friendly staff! Prompt service. Very helpful. My car was extremely nice when I picked it up. I just don’t understand why do I have to change tires as often as it’s supposed to. helpful. My car was extremely nice when I picked it up. I just don’t understand why do I have to change tires as often as it’s supposed to. More
by Jessie _apan
Employees Worked With
Phil Gibson
September 02, 2021
Very helpful and the customer service is really good. The person that helped me at the service the department is very helpful and pleasant to talk to. The person that helped me at the service the department is very helpful and pleasant to talk to. More
by ebabida
Employees Worked With
Eric Anaya
