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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,268 reviews

October 30, 2021

It was a pleasure working with Mr. Hunte. He was very knowledgeable, personable and professional. More

by vcalderon2339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amatziah Hunte
Oct 30, 2021 -

Mercedes-Benz of Ontario responded

Hello! Thank you for coming in and working with Matzi and the team! We're pleased to hear that your experience went well. We look forward to serving you in the future. Best, Mercedes-Benz of Ontario

October 29, 2021

Easy to schedule a service Mike doehla very good service advisor all the car needed got it done and help me with the needs of the car More

by Christian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Oct 29, 2021 -

Mercedes-Benz of Ontario responded

Hello Christian, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Mike Doehla and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

October 29, 2021

Employees are very helpful in assisting consumers, keep up the good work, you make the difference ,Matzi I appreciate your kindness and assistance in taking care of my car thank you very much More

by Rose Sacks
Recommend Dealer
Yes
Employees Worked With
Amatziah Hunte
Oct 30, 2021 -

Mercedes-Benz of Ontario responded

Hello Rose! Thank you for coming in and working with Matzi! We value honesty and kindness when it comes to working with our guests so we are happy you had an amazing experience. We look forward to working with you next time. Best, Mercedes-Benz of Ontario

October 27, 2021

Ron was very helpful in service dept and he followed all protocol and good maner More

by Georgeofnazareth
Recommend Dealer
Yes
Employees Worked With
Ron Broussard
Oct 27, 2021 -

Mercedes-Benz of Ontario responded

Hello Georgeofnazareth, We greatly appreciate you taking the time to post your 5-stars review regarding your visit with Ron and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

October 23, 2021

Mike Doehla is an awesome service rep! The staff are super friendly and are all customer oriented. More

by Nhamrang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Oct 23, 2021 -

Mercedes-Benz of Ontario responded

Hi Nhamrang, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It brings us so much joy hearing that Mike Doehla went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely fashion! We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

October 19, 2021

Customer service is always exceptional, and the quality of the work has been incredible. We are extremely grateful More

by Cirma35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Oct 19, 2021 -

Mercedes-Benz of Ontario responded

Hi Cirma35, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

October 17, 2021

Very efficient service at Fletcher Jones MB.. My vehicle had been serviced by 3 Mechanics at other locations and found no problems yet was experiencing the same problem repeatedly. But your location found More

by Faithful cust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ree Wardak
Oct 18, 2021 -

Mercedes-Benz of Ontario responded

Hello Faithful Cust, Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Ree the privilege to earn your business and attend to your service needs! We'll be sure to pass along the kind words expressed on your behalf. Our team is truly flattered to have such heartfelt recommendations and look forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

October 16, 2021

Service on my vehicle was completed and ready for pickup on time. My service advisor, Eric, was courteous and professional. More

by rkrissman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anaya
Oct 18, 2021 -

Mercedes-Benz of Ontario responded

Hi Rkrissman, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Eric and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

October 15, 2021

The staff are professional and the place was presentable and clean.I will recommend it to family and friends. More

by Dwinnier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Mitchell
Oct 15, 2021 -

Mercedes-Benz of Ontario responded

Hello Dwinnier, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! Our team looks forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

October 14, 2021

Quick and easy process Bailey made it very easy for me to get transportation back and forth from drop off and pick up .. thank you Bailey for your help ! More

by amandaaugust5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailey Mitchell
Oct 15, 2021 -

Mercedes-Benz of Ontario responded

Hi Amandaaugust5, It's really rewarding hearing that Bailey assisted and provided you with amazing service throughout your recent visit with us. We'll be sure to relay over the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

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