Mercedes-Benz of Ontario

My salesman was Mir Jalal. He was patient, knowledgeable and friendly. As a first time buyer I had a lot of questions, confusion and apprehension but he eased my mind and was a He was patient, knowledgeable and friendly. As a first time buyer I had a lot of questions, confusion and apprehension but he eased my mind and was able to find me what I wanted. I’ll recommend this place to friends. Mir did a great job. I love my car!!! More

Great service department and technicians. Always responsive and communicative. Fast turn around on cars also. Always responsive and communicative. Fast turn around on cars also. More

It's really a friendly place, they're happy to see you, have coffee and baked goods waiting for you most of the time. It's a very busy place, and time goes fast looking at the $200,000 cars!! I love my car have coffee and baked goods waiting for you most of the time. It's a very busy place, and time goes fast looking at the $200,000 cars!! I love my car and I feel like they do, too! Fletcher Jones has a tremendous pride for they're Mercedes Benz and you can feel it when you're there. The employees take pride in they're work and it shows! I'm happy to be a client and feel confident car is in good hands! So, "Nice job, keep going!!" More

Great dealership! ! Iman, Malcom, and Dennis secured my purchase and were amazing from start to finish. I highly recommend going to Mercedes-Benz Ontario to make a purc ! Iman, Malcom, and Dennis secured my purchase and were amazing from start to finish. I highly recommend going to Mercedes-Benz Ontario to make a purchase. More

Art was excellent as an adviser. It was a walk-in and I was in and out within 20 minutes with a loaner, a cold bottle of water, espresso shot. Excellent notes and videos on the inspe It was a walk-in and I was in and out within 20 minutes with a loaner, a cold bottle of water, espresso shot. Excellent notes and videos on the inspection. I am an electrical engineer so I truly appreciated the detailed notes. More

My wife and I recently leased a Mercedes-Benz with the help of Shawn Nabi, one of the Sales & Leasing Consultant at Mercedes-Benz of Onterio. Once we enter the dealership, the receptionist greeted us as help of Shawn Nabi, one of the Sales & Leasing Consultant at Mercedes-Benz of Onterio. Once we enter the dealership, the receptionist greeted us as if she was welcoming us into her home, and on every subsequent visit, we received the same hospitality regardless of who was staffing the front desk. When we initially introduced to Shawn Nabi, we indicated we were interested in leasing. From start of our discussion to the completion of our transaction Shawn Nabi modeled exceptional interpersonal skills and professionalism. He explained all the options and benefits we would have if we leased or purchased at Mercedes-Benz of Onterio. He highlighted resources unique to his dealership. During our discussions Shawn Nabi demonstrated that he listened with the intent of actively identifying our needs and concerns. He is knowledgeable and trustworthy in providing detailed information and resources related to Mercedes-Benz of Onterio’s leasing programs. To promptly address some of our reservations, Shawn Nabi introduced us to his manager, Afshin Sabermotlagh, who shared his management level insights and expertise. Next, we met with Nina Assaf and eventually, Bernard N. Azar, the Finance Managers, they were both very pleasant and proficient in addressing questions and issues that were uniquely relevant to their area of proficiency. Finally, we had the opportunity to work with Mike Doehla, the Service Advisor. He was also very supportive and professional. We especially liked the progress updates he provided while our car was in service, this demonstrated that he values his customers. When we picked up our car, he made time to explain how to access additional training, future service or general information, as needed. He provided his contact information and encouraged us to contact him if we have further service questions. Each of the previously mentioned employees and other ancillary staff members not mentioned here, without exception, exhibited a friendly welcoming demeanor. Overall, we are very happy with the high quality of customer centric service we experienced during our in-person and telephone interactions with the employees at Mercedes-Benz of Ontario. We would not hesitate to recommend Mercedes-Benz of Ontario dealership to our family members and friends. Thank You. More

From the moment you walk to this dealership, you feel the difference, For sales Pedram is the way to go, always going above and beyond, for service Mike Doehla, they both are knowledgeable, and are transpare difference, For sales Pedram is the way to go, always going above and beyond, for service Mike Doehla, they both are knowledgeable, and are transparent. MB of Ontario is one of the best dealerships. More

Ree was very professional, kept me updated about the part that was needed since it was on back ordered. I am very happy with repairs and service from Ree and technician that was needed since it was on back ordered. I am very happy with repairs and service from Ree and technician More

Our experience was wonderful. We were very pleased with everything. I would advise anyone to make Mercedes-Benz of Ontario your choice. thanks again to our salesperson Fadi Batami We were very pleased with everything. I would advise anyone to make Mercedes-Benz of Ontario your choice. thanks again to our salesperson Fadi Batami and finance manager Nina Assaf who made the process less stressful. More

It was an awesome experience being in this place. We felt so at peace on how everyone who worked with us made so much effort to give us a great deal and great car. Even though our budget is not that We felt so at peace on how everyone who worked with us made so much effort to give us a great deal and great car. Even though our budget is not that high, they were able to give us the best! Pedram our sales consultant was an excellent guy to work with. He knew everything about the car to the point that he invested time to teach us everything we need to know and set the car for us . He worked with compassion, patience and humble man. Pedram is the guy you would want to close the deal with, not only because we experienced it but also to encourage you all to visit this dealership and finalized your deal. I hope , he will be blessed with more customers. Dennis Veals, the sales manager who use by God to bless us, instead of being disappointed on what happened to our situation, Dennis turned it around to accommodate us and gave us best deal. Frank Wanes- at first very intimidating, seems tired and wanted to go home, but thats all for front, He is such a funny guy and so easy to talk to, I can say he has sense of humor. He doesn't stop advertising their coffee and making sure we both try it, and surely he was right , Coffee is good! The good thing I like about Frank He is not pushy . Again , we thank you and we appreciate having a great time with you all! May you all be blessed with so many sales!!’ Mina and Jon GLC 300 4matic More