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Mercedes-Benz of Ontario
Ontario, CA
1,268 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,268 reviews
November 12, 2021
Service was very timely and exceptional ………what wasn’t good in any way was when my car broke down and I was by myself I called Mercedes-Benz dealer immediately for help with a tow the tow truck took 4 1/2 good in any way was when my car broke down and I was by myself I called Mercedes-Benz dealer immediately for help with a tow the tow truck took 4 1/2 hours to get to me worst service ever More
by Racegirl
Employees Worked With
Jonathan Graham
November 09, 2021
My service rep Taylor Soohoo was the best. She’s very very knowledgeable about Mercedes. Taylor’s has a dynamic personality which made my visit wonderful. She takes stellar service to a higher level. very knowledgeable about Mercedes. Taylor’s has a dynamic personality which made my visit wonderful. She takes stellar service to a higher level. More
by Jasgb1
Employees Worked With
Taylor SooHoo
November 06, 2021
Amazing professionalism, and customer service. My only Amazing professionalism, and customer service. My only concern was the receptionist, putting makeup on. N Amazing professionalism, and customer service. My only concern was the receptionist, putting makeup on. N More
by statenjenny
Employees Worked With
Mike Doehla
November 05, 2021
Loved the service and treatment I received as soon as I pulled In for work to be done. Service with a smile. pulled In for work to be done. Service with a smile. More
by Dollars
Employees Worked With
Phil Gibson, Tony Garcia, Christian Lopez, Ricardo Espinosa, Bailey Mitchell, Nichole Machen
November 05, 2021
This is the BEST dealer I have ever experienced. All the employees are very friendly and helpful. Service is prompt. Not only that - they make you feel taken care of, offering complimentary beverages and ch employees are very friendly and helpful. Service is prompt. Not only that - they make you feel taken care of, offering complimentary beverages and checking on your regularly. The salesman, Pedram, who sold me my car was fantastic. The service team is fantastic, I drove off the lot knowing everything was taken care of and my car is in good working condition. I cannot say enough about the customer service I received at Fletcher Jones. Truly impressed and much appreciated! More
by Kimberly
Employees Worked With
Ree Wardak
November 03, 2021
while practicing social distancing and sanitation for while practicing social distancing and sanitation for the health & safety of our team along with yours. If you require service, for your MBZ @ Me while practicing social distancing and sanitation for the health & safety of our team along with yours. If you require service, for your MBZ @ Mercedes Ontario Is the place to go I never had any problems. Advisor: Robert Tabor was extremely helpful and made the process super easy as promised,Always treated with respect and thanked for being a loyal customer. I received a courtesy phone call,emails and text the same day making sure I was satisfied with my visit. I can reach out anytime whenever in the future I will Only use them for all my car needs More
by Imagingroup
Employees Worked With
Mike Doehla , Robert Tabor
October 31, 2021
Was great. Helpful On time work done Was very Was great. Helpful On time work done Was very professional Was great getting in and getting work done Was great. Helpful On time work done Was very professional Was great getting in and getting work done More
by Kimberleedawn520
Employees Worked With
Eric Anaya
October 31, 2021
My service experience was very easy and smooth. I was kept informed and updated and my car was ready sooner than expected which was greatly appreciated. kept informed and updated and my car was ready sooner than expected which was greatly appreciated. More
by Shawna
Employees Worked With
Mike Doehla , Bailey Mitchell
