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Mercedes-Benz of Ontario

Ontario, CA

4.7
1,253 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,253 reviews

November 05, 2021

This is the BEST dealer I have ever experienced. All the employees are very friendly and helpful. Service is prompt. Not only that - they make you feel taken care of, offering complimentary beverages and ch More

by Kimberly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ree Wardak
Nov 05, 2021 -

Mercedes-Benz of Ontario responded

Hi Kimberly, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It brings us so much joy hearing that our team went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely fashion! Our team of experts are grateful for your business and recommendations and look forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

November 05, 2021

Loved the service and treatment I received as soon as I pulled In for work to be done. Service with a smile. More

by Dollars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gibson, Tony Garcia, Christian Lopez, Ricardo Espinosa, Bailey Mitchell, Nichole Machen
Nov 05, 2021 -

Mercedes-Benz of Ontario responded

Hi Dollars, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of service. Our team of associates are looking forward to welcoming you again soon! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

November 03, 2021

while practicing social distancing and sanitation for while practicing social distancing and sanitation for the health & safety of our team along with yours. If you require service, for your MBZ @ Me More

by Imagingroup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla , Robert Tabor
Nov 03, 2021 -

Mercedes-Benz of Ontario responded

Hello Imagingroup, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It brings us so much joy hearing that Robert Tabor went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. Our team is grateful to have earned your business and recommendations and look forward to serving you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

October 31, 2021

Was great. Helpful On time work done Was very Was great. Helpful On time work done Was very professional Was great getting in and getting work done More

by Kimberleedawn520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anaya
Nov 01, 2021 -

Mercedes-Benz of Ontario responded

Hi Kimberleedawn520, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Mercedes-Benz of Ontario take great pride in serving our guests well and we are grateful to have earned your business. We're looking forward to welcoming you again soon! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

October 31, 2021

My service experience was very easy and smooth. I was kept informed and updated and my car was ready sooner than expected which was greatly appreciated. More

by Shawna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla , Bailey Mitchell
Nov 01, 2021 -

Mercedes-Benz of Ontario responded

Hi Shawna, The team at Mercedes-Benz of Ontario appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

October 30, 2021

It was a pleasure working with Mr. Hunte. He was very knowledgeable, personable and professional. More

by vcalderon2339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amatziah Hunte
Oct 30, 2021 -

Mercedes-Benz of Ontario responded

Hello! Thank you for coming in and working with Matzi and the team! We're pleased to hear that your experience went well. We look forward to serving you in the future. Best, Mercedes-Benz of Ontario

October 29, 2021

Easy to schedule a service Mike doehla very good service advisor all the car needed got it done and help me with the needs of the car More

by Christian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Oct 29, 2021 -

Mercedes-Benz of Ontario responded

Hello Christian, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Mike Doehla and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

October 29, 2021

Employees are very helpful in assisting consumers, keep up the good work, you make the difference ,Matzi I appreciate your kindness and assistance in taking care of my car thank you very much More

by Rose Sacks
Recommend Dealer
Yes
Employees Worked With
Amatziah Hunte
Oct 30, 2021 -

Mercedes-Benz of Ontario responded

Hello Rose! Thank you for coming in and working with Matzi! We value honesty and kindness when it comes to working with our guests so we are happy you had an amazing experience. We look forward to working with you next time. Best, Mercedes-Benz of Ontario

October 27, 2021

Ron was very helpful in service dept and he followed all protocol and good maner More

by Georgeofnazareth
Recommend Dealer
Yes
Employees Worked With
Ron Broussard
Oct 27, 2021 -

Mercedes-Benz of Ontario responded

Hello Georgeofnazareth, We greatly appreciate you taking the time to post your 5-stars review regarding your visit with Ron and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

October 23, 2021

Mike Doehla is an awesome service rep! The staff are super friendly and are all customer oriented. More

by Nhamrang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Oct 23, 2021 -

Mercedes-Benz of Ontario responded

Hi Nhamrang, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It brings us so much joy hearing that Mike Doehla went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely fashion! We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

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