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Mercedes-Benz of Ontario

Ontario, CA

Overview
Reviews
Vehicles
4.7
1,262 Reviews
Call Dealership (909) 212-8400
View Awards

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,262 reviews

March 16, 2022

Me and my wife bought a E450 coupe and Gianny made our experience perfect, great Communication skills, very transparent and knowledgeable about the car, willing to go above and beyond to make our experien More

by ksayers1815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Jabbour , Gianny Quezada
Report | Print
Mar 16, 2022 -

Mercedes-Benz of Ontario responded

Hi Ksayers1815, Congratulations on your gorgeous Mercedes-Benz E450! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Gianny ensured you had a great time while searching for the perfect vehicle that best suits your needs! We'll be sure to relay over the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

March 14, 2022

Our experience with Ali was amazing from start to finish. He was very honest, patient, and Informative. More

by LGP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Mahmoudhashemi
Report | Print
Mar 15, 2022 -

Mercedes-Benz of Ontario responded

Hi LGP, Congratulations on your gorgeous new Benz purchase! The team at Mercedes-Benz of Ontario strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Ali has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your choice. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and we look forward to welcoming you again soon! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

March 10, 2022

Service is great we were in there for another vehicle and bought a new one More

by darrenmoran_1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo tinoco
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Mar 10, 2022 -

Mercedes-Benz of Ontario responded

Hello Darrenmoran_1979, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It brings us so much joy hearing that our team went above and beyond with getting you into your desired choice of vehicle. We look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

Mar 10, 2022 -

darrenmoran_1979 responded

I would like to state Eduardo took the time to go over every detail with this new vehicle he updated all my info to my new vehicle this guy truly cares about the customers experience and attention to detail by far one of the best sales associates you have at your facility

March 10, 2022

Ali Mahmoudhashemi was an absolute delight to work with. From start to finish he was an absolute gentleman, respectful and honest, he gave us a great deal without any hassle. We initially went in just to More

by kkmoo1827
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Mahmoudhashemi
Report | Print
Mar 10, 2022 -

Mercedes-Benz of Ontario responded

Hi Kkmoo1827, Congratulations on your new gorgeous Benz! Thank you for choosing Mercedes-Benz of Ontario! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Ali Mahmoudhashemi ensured you had a great time while searching for the perfect vehicle that best suits your needs! We'll be sure to pass along the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. We are truly flattered to have your thoughtful compliments and recommendations. We wish you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

March 08, 2022

Mike has been working with me and my family for over 20 years. He is very knowledgeable and helpful in advice to the customers. I recommend him as your service advisor 👍🏾🙏🏾 More

by apostleklc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Report | Print
Mar 09, 2022 -

Mercedes-Benz of Ontario responded

Hi Apostleklc, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Mike and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

March 08, 2022

Andy, amazing person, give professional advices to fulfill our needs, very helpful and friendly, Mercedes Benz Ontario is very fortunate to have him as sales representative ! More

by Mika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Mahmoudhashemi, Andy Tan
Report | Print
Mar 09, 2022 -

Mercedes-Benz of Ontario responded

Hi Mika, Congratulations on your beautiful Benz purchase! The team at Mercedes-Benz of Ontario strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Andy has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your choice. We'll be sure to relay over the kind words expressed on your behalf. We are truly flattered to have your thoughtful compliments and recommendations and look forward to welcoming you again soon! Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

February 28, 2022

Abel and the rest of the team were all great. Made the buying process very simple. Definitely will be back in the future. Highly recommend this store to anyone in the SoCal area. More

by cna_impg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarsi Kazimi, Abel Vargas
Report | Print
Feb 28, 2022 -

Mercedes-Benz of Ontario responded

Hi Cna_impg, Congratulations on your gorgeous Benz! Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Abel the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We'll be sure to pass along the kind words expressed on your behalf. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

February 26, 2022

Great service, efficient process by Robert and staff from start to finish. I highly recommend Mercedes-Benz of Ontario. More

by AK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Tabor
Report | Print
Feb 28, 2022 -

Mercedes-Benz of Ontario responded

Hello AK, Congratulations on your beautiful Benz! Thank you for choosing Mercedes-Benz of Ontario! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Robert ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We're grateful for your business and we look forward to working with you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

February 20, 2022

I am very disappointed with the treatment I got at Ontario dealership. As a Mercedes customer for so many years, I found that the lack of respect to customer demonstrated by Brian Champagne is unaccep More

by andregealmeida
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Champagne
Report | Print
Feb 28, 2022 -

Mercedes-Benz of Ontario responded

Hello, The team at Mercedes-Benz of Ontario was disappointed to read about your experience and appreciates your feedback. The sales team put forth every effort to assist you while visiting our store, and truly do our best to provide all the necessary information so our guests are able to make informed decisions. It is our greatest hope that we will have another opportunity to work with you. Sincere Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

February 17, 2022

I like Mercedes Benz they work for the clients so every purchase would be as smooth as possible. Abel he treated us very well, he explained everything and worked with us on our new Mercedes upgrade. More

by liltravieza.yz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Wannes , Louis Meng , Abel Vargas
Report | Print
Feb 17, 2022 -

Mercedes-Benz of Ontario responded

Hi Liltravieza.yz, Congratulations on your beautiful Benz! We are so appreciative of your loyalty and feedback about your experience with Abel. Our team of experts are happy to hear that we were able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

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