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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,268 reviews

July 23, 2022

Ron Broussard provided excellent customer service. He was professional, knowledgeable, caring and went above and beyond his duties to assist me in my car problems. Thank you, Ron! More

by M Lodoza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Broussard
Jul 25, 2022 -

Mercedes-Benz of Ontario responded

Hi M Lodoza, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Ron and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team is truly flattered to have such heartfelt recommendations and look forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

July 18, 2022

Everyone was nice and friendly at the dealership. Dani went out of his way to help us the night before and greeted us warmly when we arrived. Pedram was great and helped us with every question and co More

by Kambiz A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedram Samadian , Iman Farhadinia
Jul 18, 2022 -

Mercedes-Benz of Ontario responded

Hello Kambiz A, Congratulations on your gorgeous Mercedes-Benz! We are so appreciative of your loyalty and feedback about your recent experience with Pedram. We are very happy to hear that Pedram was able to deliver such exceptional service and help you find the perfect vehicle of your choice. We'll be sure to pass along the kind words expressed on your behalf. Our team looks forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

July 17, 2022

ony F. provided such excellent service. He sincerely wanted to ensure that we were happy with the vehicle (EQS) chosen. He was patient and responded to all More

by plewis2360
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hossam Elayoty, Tony Froussine, Gianny Quezada
Jul 18, 2022 -

Mercedes-Benz of Ontario responded

Hi Plewis2360, Congratulations on your beautiful Mercedes-Benz EQS! Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Tony and Gianni the privilege to earn your business and attend to your needs! We'll be sure to relay over the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 16, 2022

Excellent customer service provided by Taylor Soohoo. Thanks for your patience and for being so kind. Thanks. More

by jfdelgado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor SooHoo, Noe Romero
Aug 01, 2022 -

Mercedes-Benz of Ontario responded

Hello, All of us at Mercedes-Benz of Ontario are truly flattered to have earned your business and feel privileged to have your excellent recommendations for Taylor Soohoo! Thank you for the opportunity to serve you! Best wishes, Kimberlee Camargo Reputation and Brand Ambassador

July 16, 2022

Mike is the best service advisor at MB of Ontario. By far best service experience I have encountered. More

by Cassandra B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jul 18, 2022 -

Mercedes-Benz of Ontario responded

Hi Cassandra B, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your recent service visit with Mike and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to serving you for many years to come! Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

July 09, 2022

Mike Doehla & the service team are excellent as usual, they are very professional and respectful More

by pe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla , Tony Garcia, Ricardo Espinosa, Eric Anaya, Taylor SooHoo
Jul 11, 2022 -

Mercedes-Benz of Ontario responded

Hello Pe, Thank you for leaving us this wonderful 5-stars rating! It's wonderful hearing Mike Doehla went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

July 06, 2022

Trevor Harlow is first-class all the way. He ensures we are well taken care of, going above and beyond when that's what it takes. More

by terigem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Harlow , Frank Wannes , Danny Batami
Jul 07, 2022 -

Mercedes-Benz of Ontario responded

Hi Terigem, The team at Mercedes-Benz of Ontario appreciates you taking the time to share your kind sediments regarding your recent visit with Trevor Harlow and appreciate you complimenting our level of professionalism. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

June 15, 2022

I had great experience with the dealership and Mr. Iman. It was beyond my expectations! I would highly recommend him to my friends and family. More

by Purrsiangirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Farhadinia
Jun 16, 2022 -

Mercedes-Benz of Ontario responded

Hello Purrsiangirl, Congratulations on your beautiful Benz! The team at Mercedes-Benz of Ontario strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Iman has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle that best suits your needs! We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and we look forward to welcoming you again soon! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

June 05, 2022

Christian is so awesome! He helps any way he can. He did all the leg work for me when my car keys were stolen and found the solution! I so appreciate Christian and his team! More

by MsM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mena, Mike Doehla , Tony Garcia, Christian Lopez
Jun 06, 2022 -

Mercedes-Benz of Ontario responded

Hi MsM, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Christian and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to assisting you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

June 04, 2022

The reason my Ontario Mercedes Benz visits are consistently awesome is because of Phil Gibson. I’ve said it before , it’s worth saying again, Phil cares about me, the customer. He cares about the More

by Dr. Crenshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Jun 04, 2022 -

Mercedes-Benz of Ontario responded

Hello Dr.Crenshaw, Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! It's wonderful reviews like yours that truly represent what we strive for everyday! Thank you for allowing Phil Gibson and Jalen Harlow the privilege to earn your business and attend to your service needs! We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to assisting you for many years to come and are here to help should you need us. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

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