Mercedes-Benz of Ontario

I went into the dealership to only see what was available in their certified pre-own stock. I had a budget in mind and felt that purchasing a luxury car was out of the question. From the start there was ab in their certified pre-own stock. I had a budget in mind and felt that purchasing a luxury car was out of the question. From the start there was absolutely NO pressure from Bryan or Michael. They showed us what was available and asked if we wanted to test drive anything. Michael was very knowledgeable about the vehicles and precisely answered all our questions. Once we decided to 'look at the numbers' we still did not feel pressured. I felt that if we said 'no thank you' and left, we still would have been treated courteously and they would have not been upset or rude, just welcomed us back when we were ready. The entire experience was awesome and I would recommend anyone to visit Mercedes-Benz of Ontario. This is a classy establishment with classy, professional people. So happy I chose to purchase the vehicle and, when its time for a new one, will definitely be returning. More

We own two vehicles, S550 & GL450, and we have been more than satisfied...our expectations have been far exceeded with everything from the scheduling of service appointments and customer service of the more than satisfied...our expectations have been far exceeded with everything from the scheduling of service appointments and customer service of the greeters when you arrive to the ability to explain the details of service(s) being completed. We have found a standard of excellence in every aspect of the dealership from the front door to the cleaning crew that keep the facilities impeccably clean and comfortable. Amenities if you choose to wait for vehicle service are spot on and if you prefer to get in some shopping at Ontario Mills the staff will shuttle you over and back. The best part of our experience, Chris Hodgson, our service adviser. We recognize that customer service is a team effort but our Service Advisor, Chris Hodgson, is AWESOME! He is caring, genuine and informative. Thanks Mercedes-Benz of Ontario and Chris for raising the bar and winning our business again and again! More

I was absolutely satisfied with my experience at this dealership, especially with Chris Chavez, he worked with me, and with no pressure whatsoever. He was so helpful explaining all the features in my ca dealership, especially with Chris Chavez, he worked with me, and with no pressure whatsoever. He was so helpful explaining all the features in my car and even though, I don't fully understand all of them, he called me at my work and invited to come in anytime and he would go over them with me AGAIN! He was friendly, kind and patient. So glad you have him at your dealership. OH, yeah, my Mercedes Benz is the best! More

It was a great pleasure working with him he helped us so much after the ordeal we had been through with another shop thank you so very much much after the ordeal we had been through with another shop thank you so very much More

I just purchased my Mercedes CLA from here last night and had one of the most memorable and pleasant car purchasing experiences ever. Most of the experience was due to the above and beyond service that my sa had one of the most memorable and pleasant car purchasing experiences ever. Most of the experience was due to the above and beyond service that my salesman Michael Georgie had provided. They had the best selection of CLA's in California and when I saw the one I wanted he worked with me and his Sales manager to get the best terms possible for me. They were straightforward yet accommodating and we were able to close the deal effortlessly. The delivery process was very memorable. They pulled my new car into their presentation bay and went over all the features of my car. They all stayed 3 hours past closing time for me and were happy to do so. Michael has just earned a lifetime customer here. More

Michael Georgie made by car buying experience amazing! He went above and beyond to get the car I was looking for. Being a first time buyer, I appreciated how knowledgeable, honest, and how he kept constant c went above and beyond to get the car I was looking for. Being a first time buyer, I appreciated how knowledgeable, honest, and how he kept constant communication with me. He is a genuine person that has the customers best interest in mind. I plan on making my next car purchase with Michael at Mercedes Benz of Ontario. More

Every time I come in to receive service at MB of Ontario I have an incredible experience. Everyone truly makes a point to make you as the client feel welcomed and valuable. Everyone is very thorough at expl I have an incredible experience. Everyone truly makes a point to make you as the client feel welcomed and valuable. Everyone is very thorough at explaining what service will be done on your vehicle, how long you should expect to wait, and the price you should expect to pay. The waiting facilities are also very accommodating which makes it enjoyable if you have to wait for your service to be completed. I always leave feeling great and it is refreshing to be treated so well by everyone. Thanks for always making it a wonderful experience. Your quality of service does not go unnoticed! Cheers! More

Very quick service, in at 9:20 returned at 2:30, used the shuttle service and Drop off and P/U drivers were extremely friendly. shuttle service and Drop off and P/U drivers were extremely friendly. More

Saturday, January 25th, I took my car in to have it serviced. I owed a 320 CLK for the past 10 years. My service adviser, Mikel Doehla was exceptional as always, always being courteous, helpful, kno serviced. I owed a 320 CLK for the past 10 years. My service adviser, Mikel Doehla was exceptional as always, always being courteous, helpful, knowledgeable and more than just an adviser. He has been my service adviser for over 10 years and I followed him to Fletcher Jones. I took my car in for a service B, but Mike sent me an email and phoned me to tell me there was some repairs needed. In the interim I received a call from a Marcus Martin, who we found out had only been there a week. He asked me if I wanted to come look at cars. That was not in my plans, but I went. He showed my husband and I some exceptional pre owned vehicles, that were like new, very clean, low miles, we fell in love and purchased a new car. As stated Marcus was brand new, but we found him to be exceptionally knowledgeable, helpful, considerate, kind and willing to do whatever it took to get us into a car, and he did! I would recommend Fletcher Jones salesman always, the people are so friendly and knowledgeable, everyone there was more than courteous, even offering to get us something to eat or drink...just beyond nice. I would recommend this dealership to anyone and everyone! Great Job Marcus Martin, Mike Doehla.... More

VERY EXCELLENT JOB ON MY CLASSIC 560SL. runs great PATTY VERY EXCELLENT JOB ON MY CLASSIC 560SL. runs great PATTY WAS EXCEPTIONAL I FELT AT HOME I WOULD LIKE TO COME BACK AGAIN AND AGAIN VERY EXCELLENT JOB ON MY CLASSIC 560SL. runs great PATTY WAS EXCEPTIONAL I FELT AT HOME I WOULD LIKE TO COME BACK AGAIN AND AGAIN More