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Mercedes-Benz of Ontario

Ontario, CA

4.7
1,262 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,262 reviews

February 27, 2015

Excellent Dealership We went to Walters Mercedes Benz before checking other dealer. We purchased our C, ML, & S Class including my son E Class at Walters. We want another More

by Art
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Harlow
Nov 27, 2015 -

Mercedes-Benz of Ontario responded

Hi Art, This is truly so wonderful to read. You bounced from dealer to dealer until you found your way here and got exactly what you wanted, that is really amazing! I'm so happy you've found great service here at Mercedes-Benz of Ontario and that you are so impressed with Trevor, Mailo and Johnny! Thanks again for visiting us, we certainly hope to see you and your family again. -Heather Lewis, Client Care Manager

February 27, 2015

I would not recommend doing business with this dealership. Terrible experience with Mercedes of Ontario. We were negotiating a price for a vehicle via email with their online sales department and were promised More

by bmia11
Price
Recommend Dealer
No
Employees Worked With
Ted Moreno, Nadia (GSM)
November 21, 2014

five-star event The five-star event oh man too gud to be to tru nice work keep up the work but cant wait see mines.... great service one in the ontario More

by breadmoneynetworkinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 27, 2015 -

Mercedes-Benz of Ontario responded

Hello, Thank you so much for taking time to review your experience here at Mercedes-Benz of Ontario! I'm so pleased to read you have an overall positive outlook of our service and are happy. If you ever have any questions or comments please don't hesitate to give us a call! -Heather Lewis, Client Care Manager

November 07, 2014

AWSOME EXPREIENCE MICHAEL BURNS / DARLENE, WERE BOTH AMAZING AND AWSOME PEOPLE, PROFESSIONAL, KNOWLEDABLE. WONDERFUL EXPREIENCE. SALES AND SERVICE, AND SPECIAL TREA More

by maryann54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DARLENE, Chris Hodgson , Michael Burns
Nov 17, 2014 -

Mercedes-Benz of Ontario responded

Thank you for taking the time to share your review! I'm so pleased to hear that you had an excellent visit here at Mercedes-Benz of Ontario. If you have any questions or need additional assistance of any kind, please don't hesitate to contact us. Heather Lewis, Client Care Manager

November 01, 2014

service experience I needed service on two of my vehicles both vehicles were serviced and even allowed to leave one of my vehicle over night . I was given special atten More

by lettydelgado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
pablo, the mechanic, Chris Hodgson
Nov 17, 2014 -

Mercedes-Benz of Ontario responded

Thank you for sharing your feedback! I'm so pleased to hear that you had an excellent service experience here at Mercedes-Benz of Ontario. If you have any questions or need additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

October 26, 2014

Personality Plus Patty is amazing, as a person she is warm, friendly and professional. She is a great addition to the MB family and very knowledgable as far as what an More

by mauibch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph, in valet is amazing, Patty Dail
Oct 30, 2014 -

Mercedes-Benz of Ontario responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that Patty helped to make your experience memorable. If you have any questions or need additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

October 23, 2014

Trade In and Purchase of Car I have known Gerald Corona for about 12 years since his past employment. He is truly exceptional. I met and worked with Brian Fitzpatrick and David Wa More

by hanigabriel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Corona, David Walker
October 05, 2014

schedule maintenance Exceptional friendly customer service. A very welcoming atmosphere place. The associates greet you with a sincere smile when they run into you. I h More

by antonyhui48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Oct 06, 2014 -

Mercedes-Benz of Ontario responded

Thank you for taking the time to share your feedback on your experience working with Gerald and the rest of our team. I'm very pleased to hear of your visit! If any questions arise or if we can be of additional assistance of any kind, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 19, 2014

Always a great experience I've went in twice, One time for my service, and the other time was for my dashboard screen, as it was not working properly. My service advisor Chris More

by Marilopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
Sep 22, 2014 -

Mercedes-Benz of Ontario responded

Thank you for taking the time to share your feedback! I'm happy to hear that Chris took excellent care of you during your visit! If you have any questions or need additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 28, 2014

Best car buying experience I have bought many cars before, but this was my first Meredes Benz purchase. The experience was totally different and great. There was no pressure at More

by p_ravinder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 28, 2014 -

Mercedes-Benz of Ontario responded

Thank you for your feedback. I'm happy to hear that you had a great overall experience and that Marques and Bryan took excellent care of you during your visit. If you have any questions or need further assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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