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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,267 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,267 reviews

March 29, 2016

Excellent Service We worked with Tyrone Trimble. He was amazing throughout the entire process. He assisted us in getting a new car for our parents. We live in Chicag More

by Paul N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Trimble
Apr 05, 2016 -

Mercedes-Benz of Ontario responded

Hi Paul, Thank you for stopping by to share your feedback with us. I'm so happy Tyrone helped you with the purchasing process of your parents' new vehicle regardless of the region difference. We certainly hope your parents are enjoying this new vehicle and please know they are always more than welcome to contact us with any questions they may have. -Heather Lewis, Client Care Manager

March 26, 2016

Purchase of certified car The people who assisted us in our purchase was Trevor Harlow and Finance Manager Johnny Jabbour. My husband and I have been purchasing cars for 30 yea More

by MercedesJP
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Jabbour , Trevor Harlow
Apr 05, 2016 -

Mercedes-Benz of Ontario responded

Hello, Thank you for sharing your feedback with us! I'm so happy to hear Trevor and Johnny provided you and your husband quality service and exceeded your expectations. We're so humbled to have earned the top spot in your car purchasing history and that you are very happy with us. If you ever have any questions at all, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

October 02, 2015

Great sales, finance and service Wassem is the best He listens, through and we got our mercedes deal Great team work at mercedes of ontario Thank You very much Tim Scott More

by Tscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wassem Karahbi
Oct 07, 2015 -

Mercedes-Benz of Ontario responded

Hi Tim, Thank you for taking the time to share your feedback. I'm so pleased to hear that Wassem and the rest of the team took great care of you during your visit! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 13, 2015

Best car buying ever Wassem was great and provided me with best customer service experience. The car buying process was fast and easy. He helped me to select the right car More

by Tony2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wassem Karahbi
Sep 15, 2015 -

Mercedes-Benz of Ontario responded

Thank you for taking the time to review your visit. I'm so pleased to hear that Wassem took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 04, 2015

Excellent I will need to saying that my wife Joanne  and me experienced at Flectcher Jones Mercedes-Benz of Ontario was Excellent. Mr. Hector Altamirano from S More

by Carlos Crespo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Hector Altamirano Sales & Mr. Nelson Eger Finance Manager
Sep 11, 2015 -

Mercedes-Benz of Ontario responded

Thank you so much for taking the time to share your feedback. I'm so pleased to hear that Hector and Nelson took excellent care of you during your recent visit! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 03, 2015

Over Promised-Under Delivered-Care only about Sale Very disappointed with the experience at this store. I expected more from this New Dealership in Ontario and have to go to Riverside to get Professio More

by typical customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Nouri
August 31, 2015

Excellent Service I'm loving my car I wasn't sure about purchasing a car on that day I was just looking, but when i drove my car felt in love with the pleasure of driving it , plus the More

by Luz S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Patterson
Sep 11, 2015 -

Mercedes-Benz of Ontario responded

Thank you for sharing your experience. I'm so pleased to hear that you had a great overall experience working with our team. If any questions arise or if we can be of any future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 29, 2015

Worth traveling far just to work with Wassem Wassem was wonderful! I am so grateful for all his expertise and excellent customer service. Even a year later, he remembers my name and my mother's, More

by Bigdreams00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wassem Karahbi
Sep 11, 2015 -

Mercedes-Benz of Ontario responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that Wassem has taken excellent care of you. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 29, 2015

A Mercedes fan again I didn't want to ever come here again after my horrible experience with Gerald Corona however my daughter insisted we look. Wassem was so professional More

by Themamadonna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wassem Karahbi
Aug 31, 2015 -

Mercedes-Benz of Ontario responded

Thank you for reviewing your experience. I'm so pleased to hear that Wassem has taken excellent care of you during your recent visit. If any questions arise or if we can be of any future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 27, 2015

Smooth Elegant Transaction I went for a test drive, left with a brand new C300, 2015! I walked into this dealership, and a gentleman welcomed me, his name is Wassem Karahbi. More

by Ehab K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wassem Karahbi
Aug 31, 2015 -

Mercedes-Benz of Ontario responded

Thank you so much for taking the time to share your feedback and congratulations on your beautiful new Mercedes-Benz C300! I'm so pleased to hear that Wassem has taken excellent care of you and helped to create a memorable experience! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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