Mercedes-Benz of Ontario
Ontario, CA
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fantastic service I had my 2001 S500 B service performed, with some additional needed repairs ,Jorge was very professional and provided me with a lot of information I I had my 2001 S500 B service performed, with some additional needed repairs ,Jorge was very professional and provided me with a lot of information I needed to know. The staff in general were all very good More
Upscale Service Nathan Wise is a warm and kind premier express advisor. Even with my humbling 2002 C230, I was treated as if I were driving a 2016 550 SL. Most excel Nathan Wise is a warm and kind premier express advisor. Even with my humbling 2002 C230, I was treated as if I were driving a 2016 550 SL. Most excellent. Thank you kindly for your service. For me, the five stars would have been if I had a loner for the three hour estimated service, but a courtesy shuttle to a buffet restaurant was great too! Thanks again! Gissel B. More
Good feeling that work is done correctly Work completed as promised They give you a ride home and back . Good mechanics and clean facility Pleasant staff. What more can you Ask for? Y Work completed as promised They give you a ride home and back . Good mechanics and clean facility Pleasant staff. What more can you Ask for? You More
Excellent customer service. Miko at the front desk always provide excellent customer with a smile. My service advisor was CJ, its always a pleasure doing business with CJ. Miko at the front desk always provide excellent customer with a smile. My service advisor was CJ, its always a pleasure doing business with CJ. More
Amazing Go in and ask for Joe! He was very helpful and made buying my first Benz very easy. Thank you for making my first experience amazing. Go in and ask for Joe! He was very helpful and made buying my first Benz very easy. Thank you for making my first experience amazing. More
Great experience from the time I called to make my appointment to conclusion. My Service Advisir Desiree McKinney has been tremendous each time I work with her. Great from the time I called to make my appointment to conclusion. My Service Advisir Desiree McKinney has been tremendous each time I work with her. Great people, great facility. I can't recommend them enough. More
Friendly, knowledegeable and helpful=First Class Experience. Sales Consultant Michael Burns was very personable, knowledgeable and friendly. Finance Manager, Frank Wannes, offered a thorough and compelling case Sales Consultant Michael Burns was very personable, knowledgeable and friendly. Finance Manager, Frank Wannes, offered a thorough and compelling case for considering many service and warranty services. Finally a new associate, George Gill helped me return a rental car and couldn't have been more courteous and pleasant. From beginning to end, the entire sales experience was excellent! More
Exceeding the Standard of Excellence Thank you to the staff at Fletcher Jones Ontario! From the online appointment scheduler, to the shuttle service members taking me back and forth, t Thank you to the staff at Fletcher Jones Ontario! From the online appointment scheduler, to the shuttle service members taking me back and forth, the quality of service that I received with the repair needs of my '87 560SL far exceeded my expectations on how a dearlership can and should treat their customers. By keeping the process simple and provided with a smile makes me relieved that some companies nowadays have kept in mind that they would not be in business without the customer. Excellent communication practices with the progress of my repairs was a breath of fresh air. I truly want to thank the entire team at Ontario Mercedes Benz that I had the pleasure of interacting with, including the technicians that I did not get a chance to meet personally. More
Excellence From Brian, to Willie, to Addi , an outstanding car buying experience! They all worked hard to make my deal work, with an absolute focus on the custo From Brian, to Willie, to Addi , an outstanding car buying experience! They all worked hard to make my deal work, with an absolute focus on the customer experience and service. Well done, gentlemen, and thank you. More
Best car Buying Experience Thank you , Fabrizzio for your time and kindness I love my Benz and thank you everybody for your help it was easy to find the car that I ever want Thank you , Fabrizzio for your time and kindness I love my Benz and thank you everybody for your help it was easy to find the car that I ever want I will recommend Mercedes of Ontario. and Thank you again More