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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,267 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,267 reviews

September 30, 2016

Exceptional service Anthony was very friendly, understood are circumstance and was Pressure free. He delivered on all his promises. When you hear of a Mercedes dea More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Del Toro
Sep 30, 2016 -

Mercedes-Benz of Ontario responded

Thank you for sharing your feedback and congratulations on your newest Mercedes-Benz from us! We truly strive to provide our guests with exceptional service and competitive options, so I am happy to hear that Anthony and our team could deliver. Please feel free to reach out if any questions should arise. -Heather Lewis, Client Care Manager

September 25, 2016

Best Dealership In Town, Hands Down, Customer Second To Non! Best Dealership in Town, Customer Service Second To None, From Service Writer ( Jorge Montoya ) To Parts ( Dave Lara ) To Sales ( Addi ) Wouldn't Go A More

by C450AMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Addi ( Sales Manager ) Dave Lara ( Parts Department), Jorge Montoya, Anthony Del Toro
Sep 30, 2016 -

Mercedes-Benz of Ontario responded

Thank you so much for sharing your feedback with us. It is always our pleasure to deliver such exceptional care to great guests, such as yourself. As always, let us know if we can answer any questions. -Heather Lewis, Client Care Manager

September 20, 2016

Best CSR I ever got Desiree is the the reason why I will continue to bring my car to MB Ontario. I hate pushy people, this is my third visit to this location, and best s More

by Appreciating
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree McKinney
Sep 21, 2016 -

Mercedes-Benz of Ontario responded

Thank you for sharing your feedback about Desiree, we are fortunate to have such a great team. Your recommendations are the highest form of compliments. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager

September 12, 2016

Dennis and Addi are AMAZING So so so so happy with our experience at Mercedes Benz of Ontario. I was helped by Dennis Veals, he is extremely knowledgeable and patient and it was More

by ownerofanewbenz!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Addi Mimi, Dennis Veals
Sep 12, 2016 -

Mercedes-Benz of Ontario responded

Thank you for your great feedback and congratulations on your new Mercedes-Benz! It is always fantastic to hear that Dennis, Addi, and the rest of our team were able to help you find the perfect car and deliver such a pleasing experience. It is our mission to delight every guest, every time. We look forward to assisting you with all of your Mercedes-Benz needs in the future. -Heather Lewis, Client Care Manager

September 06, 2016

Exceptional experience! Car buying is such a drag usually but not at Mercedes Benz of Ontario! From the very first moment I walked in I was great with a genuine smile. My sal More

by Leila Durant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank in finance. , Trevor Harlow , Desiree McKinney
Sep 06, 2016 -

Mercedes-Benz of Ontario responded

Thank you for sharing your fantastic feedback here and elsewhere. I am very pleased to hear that our team could welcome you to the Fletcher Jones family and earn your recommendations. As always, we are here to help should you need us. -Heather Lewis, Client Care Manager

September 06, 2016

Queen for a day The service and attention I received was excellent made me feel like I was a queen I will definitely be returning in the near future to purchase my ne More

by Arlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Ramariz
Sep 09, 2016 -

Mercedes-Benz of Ontario responded

Thank you for sharing your feedback with us. I am very flattered to hear that our team could go above and beyond and treat you like a queen. It is our mission to delight every guest, every time. We look forward to assisting you in the future and helping you find the car of your dreams. -Heather Lewis, Client Care Manager

September 03, 2016

Setting a trend to buy a car Hello, My wife and I just purchase a vehicle thru Mercedes Benz of Ontario, CA Friday, and the service was great. Ruben Ram was our sales rep and he More

by rfountain22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Ram
Sep 06, 2016 -

Mercedes-Benz of Ontario responded

Congratulations, again, on your Mercedes-Benz! All of your great feedback is very much appreciated and flattering as well. We look forward to providing excellent service for years to come. -Heather Lewis, Client Care Manager

August 31, 2016

Just Amazing Words cannot explain how great this dealership truly is. Since we leased our vehicle from FJ Ontario, our experience has been top notch, 5-Star servi More

by MercedesGuy2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Addy Sales Manager Tony Garcia Service
Sep 02, 2016 -

Mercedes-Benz of Ontario responded

It is so flattering to read such amazing feedback, thank you so much for taking the time to share with us. I am very pleased that our team continues to exceed your expectations and earn your recommendations. We look forward to assisting you years to come. -Heather Lewis, Client Care Manager

August 27, 2016

Excellent Service Mercedes Benz Ontario is a great place to buy a car. Michael Burns was my sales person and was very knowledgable, he explained every feature that my v More

by RCS550
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Azar, Michael Burns
Aug 29, 2016 -

Mercedes-Benz of Ontario responded

Congratulations on your new Mercedes-Benz! We are very appreciative of such wonderful feedback about our associates. It is our mission to provide only 5-star service to all of our guests. If any questions should arise, please feel free to contact us. -Heather Lewis, Client Care Manager

August 25, 2016

Just excellent. The whole experience was just about me the customer. Tony the service advisor was very professional well groomed and he explained everything concernin More

by Tnt 43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Aug 25, 2016 -

Mercedes-Benz of Ontario responded

Hi Sherwin, Thank you for taking the time to share your feedback! I'm so pleased to hear that Tony and Miko left a positive lasting impression. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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