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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,267 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,267 reviews

November 28, 2016

Friendly and professional Trevor helped my husband and I with our 1st MB! He was friendly and professional yet down to earth. He was honest and had an answer to all of our qu More

by Gerry1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Trevor Harlow
Nov 30, 2016 -

Mercedes-Benz of Ontario responded

Thank you for sharing your feedback with us and congratulations on your new Mercedes-Benz! We are very honored to have had the opportunity to introduce to such a wonderful brand. I am very happy to hear that Trevor, Frank, and the rest of our team were able to provide such a memorable experience. We look forward to assisting you in the future and are happy to help should any questions arise. -Heather Lewis, Client Care Manager

November 17, 2016

Excellent all around Everything about this dealership is excellent from sales to service. CJ is always so helpful in service and Willie did a great job in sales. I would More

by Msapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson , Willie Patterson
Nov 18, 2016 -

Mercedes-Benz of Ontario responded

Hello Msapp, Thank you for your feedback. We value our team members, like CJ and Willie, for providing you with excellent service. If you should need any further assistance, please do not hesitate to contact us! Best, Heather Lewis Client Care Manager

November 16, 2016

I bought the car of my dreams I don't see the name of my sales person Yogui !!! He was great, I work with customers too and he did 110% good customer service, and very good sales p More

by gely8996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yogui
Nov 18, 2016 -

Mercedes-Benz of Ontario responded

Hello Gely8996, Firstly, congratulations on your dream car! Secondly, we would like to thank you for your feedback. Our team members, like Yogui, are always focused on making sure your experience with us is the best experience. Should you ever need anything else, don’t hesitate to reach out to any of our team members. Thank you, Heather Lewis, Client Care Manager

November 14, 2016

Excellent customer service Diane is professional, courteous and made the experience so great! She really went above and beyond- answered all of our questions and was very knowle More

by Kvsalas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli, Bernard , Diane Marquez
Nov 14, 2016 -

Mercedes-Benz of Ontario responded

Hi, Thank you for sharing your great feedback and recommendations with us. It is always great to hear that Diane and the rest of our team were able to exceed expectations. We look forward to a lasting relationship for many years to come. Heather Lewis Client Care Manager

November 14, 2016

Great service! Best place to buy a Mercedes Benz! Everyone was friendly and helpful. If you want good quality service I recommend this dealership to anyone looking More

by SilvesterT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Del Toro
Nov 18, 2016 -

Mercedes-Benz of Ontario responded

Hello Silvester, Thank you for your feedback! We aim to provide the best quality of service for you, so we’re very glad Anthony and the team were able to provide you with such a great experience. If any questions should arise, please do not hesitate to contact us. Thank you, Heather Lewis Client Care Manager

November 13, 2016

Excellent Experience Outstanding customer service from AJ. He included my family while my husband shopped. He was respectful and patient and knowledgeable. Immaculate ame More

by AR2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aj Wanker
Nov 14, 2016 -

Mercedes-Benz of Ontario responded

Hi, Congratulations on your new Mercedes-Benz! We are glad that the whole process went smooth and that you are enjoying our fine amenities. Thank you for taking the time to share your feedback with us. If we can assist you with anything in the future please don't hesitate to contact us. Heather Lewis Client Care Manager

November 11, 2016

Really Exceptional customer service from Joe O'Brien I am very happy with all the attention and patience that Joe O'Brien and all the staff of Mercedes Benz of Ontario did with me and my daughter Sandra More

by Miguel Ruelas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe O'Brien
Nov 14, 2016 -

Mercedes-Benz of Ontario responded

Hi Miguel, Thank you for taking the time to share your feedback. I'm so pleased to hear that Joe and our team took excellent care of you and your daughter during your visit. If any questions should arise or if we can be of any future assistance, please don't hesitate to contact us. Congratulations on your Mercedes-Benz! Heather Lewis Client Care Manager

November 04, 2016

wonderful experience with Wassem Karahbi Wassem Karahbi was great! Very knowledgeable, helpful, and patient. If you're looking to buy a car, go to him; he will help save your time and your mo More

by cmunguia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wassem Karahbi
Nov 09, 2016 -

Mercedes-Benz of Ontario responded

Thank you for your feedback about Wassem and recommendations. It is our mission to exceed expectations and provide memorable experiences, so I am pleased to hear that we are succeeding. Please feel free to reach out if any questions should arise. -Heather Lewis, Client Care Manager

October 28, 2016

Great experience! Waseem is the man! I came to Mercedes-Benz of Ontario wanting to get the car I've had my eyes on for awhile. He made it happen! Waseem was incredibly More

by NAbdallah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wassem Karahbi
Nov 09, 2016 -

Mercedes-Benz of Ontario responded

Thank you for taking the time to share your feedback with us and congratulations on your new Mercedes-Benz! We are very fortunate to have associates like Wassem on our team. It is great to hear that our team was able to help you find the car of your dreams. We are here to help should any questions arise. Heather Lewis, Client Care Manager

October 27, 2016

Fast and easy! Obrien was amazing.. car was ready at arrival. Everything was fast and process was great. They satisfied my needs with sale price and much more... More

by Gavidia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Orien, Internet Fleet Manager
Nov 09, 2016 -

Mercedes-Benz of Ontario responded

Thank you for your wonderful feedback. I am pleased to hear that Joe could go above and beyond to deliver a memorable experience and help you find the perfect Mercedes-Benz. Congratulations on your new vehicle. If we can provide any further assistance, we are here to help. -Heather Lewis, Client Care Manager

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