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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,268 reviews

April 23, 2017

Great service Best customer service ! Very nice employees .Ready to help there customers and hospitality good! Greeting there customers and always smiling. My servi More

by Samir2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Apr 28, 2017 -

Mercedes-Benz of Ontario responded

Hello Samir, We appreciate you taking the time to share about your recent visit. Our team always aims to ensure our guests are welcomed with a warm smile and the utmost care possible. It is great to hear that we shared that level of service with you. As always, should you need any further assistance, we are happy to help! Kind Regards, Heather Lewis Client Care Manager

April 19, 2017

More than expected Desiree was waiting for my arrival. She knew exactly why I was there and was totally professional. My service was completed and car detailed 30 minute More

by Mike M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree McKinney
Apr 28, 2017 -

Mercedes-Benz of Ontario responded

Hello Mike, Congratulations on your new Mercedes-Benz! We are excited to hear that Desiree delivered an exceptional experience to you. Our team truly strives to always go above and beyond for all of our guests. As always, please don't hesitate to contact us if we can be of any further assistance. Sincerely, Heather Lewis Client Care Manager

April 12, 2017

Awesome Service ! Mike was extremely patient as my husband and I narrowed down what was most important in our next car and worked very hard to make it happen for us. W More

by Kimmer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jaber
Apr 17, 2017 -

Mercedes-Benz of Ontario responded

Hi Kimmer, Thank you for sharing your feedback with us. We are happy to hear that Mike and the team delivered a memorable experience to you and your husband. Congratulations on your new Mercedes-Benz! Should any questions arise or if we can be of any further assistance, please don't hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

April 12, 2017

Excellent Place This dealership is excellent in every aspects. The Environment is very clean and sophisticated. Employees are professional and lively. I enjoy the sit More

by Rosa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree McKinney
Apr 17, 2017 -

Mercedes-Benz of Ontario responded

Hello Rosa, Thank you for sharing about your experience. Our team takes great pride in delivering outstanding service to all of our guests. We are happy to hear that level of service was delivered to you. Should you need any further assistance, please don't hesitate to contact us. Kind regards, Heather Lewis Client Care Manager

April 05, 2017

Tony Garcia What can I say? If you want to come here, look for Tony! He's your man! He was very attentive to my car needs, answered all my questions and provid More

by Mercedesbenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Apr 10, 2017 -

Mercedes-Benz of Ontario responded

Hello, We appreciate your feedback about Tony. It is great to hear that he delivered exceptional service to you. Our team truly strives to always go above and beyond for all of our guests. With that being said, if we can be of any further assistance, we are happy to help! Sincerely, Heather Lewis Client Car Manager

April 01, 2017

Great customer service and beautiful dealership! The customer service at this dealership is outstanding. They go an extra mile to find what you want and make sure you are happy. My salesperson, Diane More

by Andre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Desko, Johnny Jabbour, Diane Marquez, Online Reputation
Apr 06, 2017 -

Mercedes-Benz of Ontario responded

Hi Andre, Thank you for taking the time to share your feedback. We are thrilled to hear that Diane, Johnny, and Stephen delivered outstanding service to you. If we can be of any future assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

March 28, 2017

Excellent customer service Gerald is the best! He always makes sure my car is taken care of and makes sure I am taken care of! He is amazing! More

by Britt89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Apr 06, 2017 -

Mercedes-Benz of Ontario responded

Hi Britt89, Thank you for your feedback about Gerald. We are thrilled to hear that he treated you with the utmost care. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

March 24, 2017

Excellent took care of all my everything I requested Service was excellent I also had a AMG rim fixed it came out perfect Huu Vnong took great care of me and answered all questions I had. More

by sc80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Huu Vnong
Mar 28, 2017 -

Mercedes-Benz of Ontario responded

Hello Sc80, Thank you for taking the time to share your feedback. We are delighted to hear that Huu treated you with the utmost care. If we can be of any future assistance, our team is happy to help. Best, Heather Lewis Client Care Manager

March 21, 2017

Aj is the man! The general manager... Finance guy. Everyone is quite epic inregards to how they deal business and be fair. Aj was quite warm yet focused on finding the best deal. He also utilizes his w More

by Chadtheman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj Wanker
Mar 28, 2017 -

Mercedes-Benz of Ontario responded

Hi Chad, Thank you for sharing your feedback. We are happy to hear that Aj and the rest of our team was able to help you find the Mercedes-Benz of your dreams. Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

March 20, 2017

Fast and Friendly service, willing to negotiate This dealership did an excellent job, Joe O'Brien went above and beyond to get me the G63 of my dreams. In just one day he was able to get the color c More

by Robsaunders78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe O'Brien
Mar 28, 2017 -

Mercedes-Benz of Ontario responded

Hi Rob, Thank you for sharing your feedback with us. We are happy to hear that Joe went above and beyond to get you into the Mercedes-Benz of your dreams. Congratulations on your new Mercedes-Benz G 63! As always, if we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

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