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Mercedes-Benz of Ontario

Ontario, CA

Overview
Reviews
Vehicles
4.7
1,262 Reviews
Call Dealership (909) 212-8400
View Awards

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,262 reviews

October 16, 2022

I would like to give credit where credit is due. I was a first-time customer at Mercedes-Benz of Ontario's service dept. I had an issue, and James Grajeda stepped up and immediately took care of the More

by espinozas626
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anaya, James Grajeda
Report | Print
Oct 17, 2022 -

Mercedes-Benz of Ontario responded

Hi Espinozas626, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Mercedes-Benz of Ontario take great pride in serving our guests well. Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with James Grajeda and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

October 14, 2022

Great service and great environment. The staff is courteous and always provides excellent customer service. More

by BLH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Report | Print
Oct 14, 2022 -

BLH responded

Excellent customer service

Oct 17, 2022 -

Mercedes-Benz of Ontario responded

Hello BLH, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team of experts are looking forward to welcoming you again soon! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

October 04, 2022

Friendly, easy going. Gracious. A pleasure working with him, helpful and supportive. I would recommend him to others. More

by Cortez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Perez
Report | Print
Oct 04, 2022 -

Mercedes-Benz of Ontario responded

Hello Cortez, The team at Mercedes-Benz of Ontario appreciates you taking the time to share your kind sediments regarding your recent visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

Oct 04, 2022 -

Cortez responded

Thank you, really had a nice experience ☺️

October 02, 2022

Nice service and professional . Show room is great for the people in visiting Bar should be bigger and more choice More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Xu
Report | Print
Oct 03, 2022 -

Mercedes-Benz of Ontario responded

Hello John, The team at Mercedes-Benz of Ontario appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to welcoming you again soon! Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

September 24, 2022

There service department at MERCEDES-BENZ OF ONTARIO was so fast I got the loaner for nothing More

by Shadow1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla , Pedram Samadian , Ree Wardak
Report | Print
Sep 25, 2022 -

Mercedes-Benz of Ontario responded

Hi Shadow, We strive to be the best dealership and glad we could help get your car in tip-top shape. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

September 16, 2022

Outstanding service by every single person I spoke to. This is an exceptional dealership who treated me with the utmost consideration & kindness. I purchased a pre-owned Toyota & I couldn't have been tr More

by Cleo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Wannes , Brian Champagne , Jonathan Graham , Abel Vargas
Report | Print
Sep 20, 2022 -

Mercedes-Benz of Ontario responded

Hi Cleo, Congratulations on your recent purchase! We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it's wonderful to hear that every single person you spoke to delivered exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your Toyota! We look forward to welcoming you back. All the best, Your Friends and Family at Mercedes-Benz of Ontario

September 11, 2022

I want to take a moment to recognize James Grajeda and Eric Anaya from Mercedes-Benz service on an outstanding experience. My car would not shift out of first gear and the check engine light came on, whi More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anaya, James Grajeda
Report | Print
Sep 12, 2022 -

Mercedes-Benz of Ontario responded

Hi Alex, Thank you for the opportunity to serve you! It's wonderful reviews like yours that truly represent what we strive for everyday! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with James Grajeda and Eric Anaya and appreciate you complimenting our level of professionalism. It brings us so much joy hearing that James and Eric went above and beyond with getting your vehicle repaired and returned to you all within a timely fashion! We'll be sure to relay over the kind words expressed on your behalf. Our team is truly flattered to have earned your business and look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

August 30, 2022

Excellent experience at this dealership . My first time there and everything was perfect . Communication and scheduling was easy. My service rep was matzi who went above and beyond in custome More

by Deansadeddin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amatziah Hunte
Report | Print
Aug 30, 2022 -

Mercedes-Benz of Ontario responded

Hi Deansadeddin, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Matzi and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

August 30, 2022

Absolutely this is one of the best service I've ever felt at a dealer! Very professional and helpful! Thank you! More

by Ming
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedram Samadian
Report | Print
Aug 30, 2022 -

Mercedes-Benz of Ontario responded

Hi Ming, Congratulations on your recent purchase! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Mercedes-Benz of Ontario take great pride in serving our guests well and we are grateful to have earned your business. We are truly flattered to have such heartfelt recommendations and look forward to welcoming you again soon! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

Aug 30, 2022 -

Ming responded

Thank you!

August 25, 2022

I purchase the car through internet and email and it was delivered to me. Everything was done professionally More

by Ilcreza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tan, Afshin Sabermotlagh
Report | Print
Aug 25, 2022 -

Mercedes-Benz of Ontario responded

Hi Llcreza, Congratulations on your recent Benz purchase! The team at Mercedes-Benz of Ontario appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to welcoming you again soon! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

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