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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,277 Reviews
By the early 1990s, Ted Jones had a clear vision of the expansion direction he wanted his business venture to take, and in 1991, he purchased a bankrupt luxury auto dealership in the affluent community of Newport Beach setting his plan in motion to create one of the Nation's largest Mercedes-Benz center. After completing construction, and fine-tuning the operation to run like a Swiss watch, he has applied the same business principles to the additional dealerships that make up the Fletcher Jones Fine Family of Dealerships, today.
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3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,277 reviews

January 29, 2025

Was their for a maintenance went super smooth easy to work with staff especially Robert at services gets you in and out More

by T
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Recommend Dealer
Yes
Employees Worked With
Robert Tabor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Constantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Art Foulk was very helpful and communicative during the whole process and would answer all my questions! More

by Micaela
Recommend Dealer
Yes
Employees Worked With
Art Foulk
January 12, 2025

Customer service is amazing and everyone there is attentive. I've never had problems every time I come to this location. More

by j80rice
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Recommend Dealer
Yes
Employees Worked With
Eric Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

If you are looking for an exceptional experience in your car shopping journey. I would recommend going down to Fletcher-Jones Mercedes Benz in Ontario, CA. They have some of the best sales team members I More

by Fayetrotter1
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Recommend Dealer
Yes
Employees Worked With
Daniel Li and Michael G.
January 04, 2025

I recently had the pleasure of working with Danny at the Mercedes dealership and I must say, he truly went above and beyond to make sure I had a great experience. From the moment I walked in, he was friendl More

by korman88
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Danny Batami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Jorgensen
December 31, 2024

thank you for Ree Wardek's excellent service and all the other staff in Ontario More

by nilda.cox
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Recommend Dealer
Yes
Employees Worked With
Mathews Augustins
December 30, 2024

When I bought my first Mercedes here, I knew that I would be returning. This past weekend I returned to buy and sell a car. They make the process so seamless and hassle free. Every staff member is polite and More

by Steven
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Addi Mimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hossam Elayoty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez
December 07, 2024

Service was very courteous and expertly tech knowledgeable in all aspects! Job very well done! More

by Gerry
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Recommend Dealer
Yes
Employees Worked With
Yesenia Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Fletcher Jones MB has been the most consistent and reliable customer service I’ve had the pleasure to work with and experience. Truly the Fletcher Jones experience sets the bar for all other Mercedes More

by johnmr.sousa
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ted Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunil Sethi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrillos Moussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Art makes the whole experience extremely easy. He’s very professional and meticulous and a true gentleman. More

by Sony
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Art (Service Dept) - 5 STARS !!!
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