Mercedes Benz of Omaha
Omaha, NE
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I contacted your dealership about getting a replacement part for my 1986 Mercedes, I was told you could not get the part for which I understood, I asked for the part number so maybe I could find it somewhe part for my 1986 Mercedes, I was told you could not get the part for which I understood, I asked for the part number so maybe I could find it somewhere else. I was was told you have a policy of not giving out part numbers, I don't understand why if you could not get it for me why would you not be willing to help me find it somewhere else. More
5,600$ charge for fixing a problem that took 2 weeks with zero communication from staff about when the vehicle is ready. 2 weeks of driving unsafe loner vehicle unable to drive in winter weather. After 2 wee zero communication from staff about when the vehicle is ready. 2 weeks of driving unsafe loner vehicle unable to drive in winter weather. After 2 weeks wait, I picked my car looking dirty and messy outside and inside. So much for luxury vehicle service and experience..... More
From start to finish our experience was great. We knew what we were looking for and the entire experience was a breeze. Thank you Mercedes Benz of Omaha for superb customer service and for getting me and what we were looking for and the entire experience was a breeze. Thank you Mercedes Benz of Omaha for superb customer service and for getting me and my family in our new vehicle. More
I bought my second car from Mercedes of Omaha two weeks ago and was so happy with the service from Chris. He is so friendly and helpful to get the best car for you. Their service is really A class and giv ago and was so happy with the service from Chris. He is so friendly and helpful to get the best car for you. Their service is really A class and give you just trust and pleasure. Would certainly recommend Mercedes of Omaha... More
I came up from New Orleans disbursed from Hurricane Ida to be with some family in Omaha. I had my Active Brake Assist message come on while on the way up. I called and was able to get an appointment during to be with some family in Omaha. I had my Active Brake Assist message come on while on the way up. I called and was able to get an appointment during the pandemic time for the day I was going to be in Omaha with no problem. The lady that set my appointment, I failed to catch her name, but she was very kind and friendly. I arrived and was greeted by the service advisor, Brooke Bruner. She also was very kind and welcoming. I told her why I was there and she was great in getting my car in the back with the techs immediately. She also noticed my car was dirty and asked if I wanted it washed while it was there. This is 5 star treatment! Excellence job MB of Omaha! Especially for someone coming from out of town from an emergency. More