Mercedes Benz of Omaha

Great people in service department who explain items well and make their clients feel welcome and comfortable. and make their clients feel welcome and comfortable. More

Jon Ellingson is my service advisor, and he is always fabulous to work with! I recommend him most highly! fabulous to work with! I recommend him most highly! More

Drew was my sales person. He went far beyond the call of duty to help me He went far beyond the call of duty to help me More

My car was taken to the shop on Friday. On Monday I gave them an ok to change the sensor which was in stock at the dealership. On Tuesday I texted the service rep 4 times, called twice and On Monday I gave them an ok to change the sensor which was in stock at the dealership. On Tuesday I texted the service rep 4 times, called twice and left a voicemail but never got to speak with anyone. On one call the phone rang and rang forever without being answered. I emailed the general manager and got an automatic out-of-office reply saying he was out and would reply if a reply was needed. The auto-reply did not include the name or contact info of anyone to contact in his absence. He still hasn't contacted me and it's been over a week. The dealership used to wash the cars when they were in for service but I guess they don't do that anymore since my car was returned dirty. I like my Mercedes but will not purchase another one unless a better dealership is opened in Omaha. More

They are very concerned about customer service and care! They treat people right and are honest about what they do! They treat people right and are honest about what they do! More

Had a very pleasant experience at the dealership. Scott was very helpful in the process. No pressure whatsoever to buy. Left all of the decisions up to us. Would highly recommend to anyone to go ther Scott was very helpful in the process. No pressure whatsoever to buy. Left all of the decisions up to us. Would highly recommend to anyone to go there first. More

Excellant service department. I appreciate how they have met my needs over the years that I have been going there I appreciate how they have met my needs over the years that I have been going there More

Always friendly efficient service for my Mercedes. Dealership is always clean and inviting. Excellent service time less than a hour. Dealership is always clean and inviting. Excellent service time less than a hour. More

I felt valued as a customer, they were totally honest, and they worked with me to accomplish my goals in getting what I was looking for! What can I say but that I was very satisfied! and they worked with me to accomplish my goals in getting what I was looking for! What can I say but that I was very satisfied! More

Excellent dealer have been coming here for years. On time great service some of the best people to work with. On time great service some of the best people to work with. More