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Mercedes Benz of Omaha

Omaha, NE

4.1
272 Reviews

14335 Hillsdale Ave

Omaha, NE

68137

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Showing 272 reviews

February 09, 2023

Poor customer service, call backs seem rare, and calling in just as frustrating on hold for long periods More

by Dtt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Feb 13, 2023 -

Mercedes Benz of Omaha responded

I would like to apologize that we didn't leave a better impression. We pride ourselves on prompt and attentive service, so I am sorry that you have had such a difficult time getting in touch with our team. I will look for your contact information, and I also invite you to reach out to me directly. Thank you, John Langland - GM - 402-490-8391

Feb 14, 2023 -

Dtt responded

Okay i gave it a try , i called in just now, they said my service rep wasn't available and to call back another day.

December 29, 2022

Very responsive, extremely helpful, personable and excellent workmanship Work done timely and courteous in interactions More

by Ash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon
Dec 29, 2022 -

Mercedes Benz of Omaha responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- Mercedes-Benz Of Omaha Team

December 29, 2022

I had a great experience with Christopher Rath. He took his time throughout the entire buying process to ensure I was happy with my purchase. After the purchase was finalized, Mr. Rath made sure I More

by ritahern
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Rath
Dec 29, 2022 -

Mercedes Benz of Omaha responded

This is great to hear! We appreciate the kind words and are pleased to hear about your positive experience with Christopher and our team! We hope to assist you in the future and wish you a great rest of your day! -- Mercedes-Benz Of Omaha Team

December 20, 2022

Excellent service. Professional, kind and helpful. Always willing to help and go the extra mile. Follow up calls and willingness to help and spend as much time as need More

by DRDOBLEMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Rath
Dec 21, 2022 -

Mercedes Benz of Omaha responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Mercedes-Benz Of Omaha team. Drive safely, and we hope to see you back again down the road!

December 15, 2022

I had an EXCELLENT experience at MB of Omaha! My sales associate, Mr. Chris Rath, offered a comfortable experience with both excellent knowledge about the vehicle as well as a personable meeting More

by greenefarmroad
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Rath
Dec 16, 2022 -

Mercedes Benz of Omaha responded

Thank you for this great review of Mercedes-Benz Of Omaha. We strive to go above and beyond for all of our clients, so your feedback means we are meeting that expectation. Chris will appreciate your kind words. Happy holidays!

December 14, 2022

Friendly & helpful service and sales staff! My service advisor Chrissy is a pleasure to work with and I always know that everything will be done right! More

by Mary in Bennington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy
Dec 14, 2022 -

Mercedes Benz of Omaha responded

Thank you for taking the time to leave us such wonderful feedback! We will be sure to tell our team that you appreciated their quality assistance. Take care! –The Mercedes-Benz Of Omaha Team

December 07, 2022

Mark was extremely helpful, knowledgeable, and polite throughout the entire process. I was not left waiting very long while my vehicle was being serviced. Overall I had a pleasant experience at Mercedes- More

by hannahgoodes94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stark
Dec 08, 2022 -

Mercedes Benz of Omaha responded

Thank you for the kind words about Mark and our team here at Mercedes-Benz Of Omaha. We appreciate the feedback and hope to see you in the future. Take care!

December 01, 2022

Jon Ellingson is my usual service advisor. He is very good and I recommend him most highly. More

by oes1bt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ellingson
Dec 01, 2022 -

Mercedes Benz of Omaha responded

Thank you for the great review! We appreciate the kind words about Jon and hope to see you back again at Mercedes-Benz Of Omaha. Safe travels!

November 29, 2022

My Service Advisor Chris is extremely professional and knowledgeable! He is always communicating the latest update on my car! More

by Chris G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris E.
Nov 30, 2022 -

Mercedes Benz of Omaha responded

Hi Chris - thank you for your review! We're glad that the team was professional, communicative, and knowledgeable. Have a nice day!

November 24, 2022

I had a great experience with Chrissy, she is amazing to work with. Transparency and honesty is hard to find now a days. More

by Ramy Abaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy
Nov 28, 2022 -

Mercedes Benz of Omaha responded

Thank you for choosing Mercedes-Benz Of Omaha! Chrissy will appreciate the kind words, Ramy. Have a good day!

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