Mercedes Benz of Omaha

I stopped in to check on Sprinter Cargo Vans and ended up I stopped in to check on Sprinter Cargo Vans and ended up having a very enjoyable time with John. His knowledge of the vans is exceptional. We t I stopped in to check on Sprinter Cargo Vans and ended up having a very enjoyable time with John. His knowledge of the vans is exceptional. We took a great test drive; even going farther than normal to answer one of my questions I found his understanding of how they are used to be encouraging. His interest and enthusiasm are contagious. That's definitely a complement because I never felt pressured for a decision. I don't if I will buy a Sprinter van, but this clearly an excellent dealership. More

I had an absolute wonderful experience! The salesmen were very knowledgable of all the vehicles. They showed concern and made it a point to find something that works for me. They are very patient and friendl very knowledgable of all the vehicles. They showed concern and made it a point to find something that works for me. They are very patient and friendly people. I would refer this dealership to anyone! :) More

We were in the market for a small SUV (all wheel drive/4 wheel drive). Well my husband was, I was fine with our old car. We went to the car show in Omaha and on the way I kept saying "we are not getting a n wheel drive). Well my husband was, I was fine with our old car. We went to the car show in Omaha and on the way I kept saying "we are not getting a new car". Once at the show we sat in every suv in the place. When I sat in the 2011 GLK 350, I heard angels sing and I said to my husband. "This is my car" I knew we could not afford a new one. Darin (the salesman at the show) said they had used ones on the lot. We drove to the dealer during a major snow storm and took the GLK 350 for a test drive. Not once were we pressured to buy the car. Ryan was easy going and laid back. The best car buying experience we have ever had in over 30 years of purchasing vehicles. A fair deal was made for our trade in and the 2010 GLK 350. I would recommend this dealer and will buy from them again. Linda and Scott Atwater Brownville, NE More

My whole experience with buying my first Mercedes was awesome. Darin was very diligent in follow up and stayed in contact with me for over 6 months before I actually made my purchase, yet there was no p awesome. Darin was very diligent in follow up and stayed in contact with me for over 6 months before I actually made my purchase, yet there was no pressure or feeling of overbearing. He provided just the right amount of attention and information. During the actual transaction everyone at the dealership was excellent. I cannot imagine a better experience in any purchase. I will not ever shop or deal with anyone else after this experience. More

I came in on a Friday about an hour before the dealership closed. Considering it was the beginning of the weekend, I thought everyone would be ready to get out of there. Instead, I was greated by a friendl closed. Considering it was the beginning of the weekend, I thought everyone would be ready to get out of there. Instead, I was greated by a friendly salesperson who held the door open for me and directed me toward who I came to see. Darin Harriman was the person that I worked with on the car deal. I've bought a few cars in my lifetime, but he was by far the most friendly, honest sales person that I've worked with. Darin was staight forward with me and very easy to talk to. I was upside down on my vehicle and both Darin and the sales manager worked out a deal that we were both happy with. The thing that I liked most about the whole experience, is that I never felt pressured, or encountered any 'pushy sales people'. Everyone is professional and they know how to keep their customers happy. I will definetley do business with them in the future. More

Since being purchased by the Anderson Automotive Group, the customer service and satisfaction has risen steadily. Michael was very attentive in explaining my car's service requirements, and polished up my the customer service and satisfaction has risen steadily. Michael was very attentive in explaining my car's service requirements, and polished up my car before I left the dealership. Good folks! More

I went to Mercedes Benz of Omaha looking for a new car to replace my current Infiniti G35 coupe. I originally stopped by on a Friday night after they had closed just to see what they had on their lot. Zach c replace my current Infiniti G35 coupe. I originally stopped by on a Friday night after they had closed just to see what they had on their lot. Zach came out to make sure all my questions were answered even after the doors were locked. I visited again to take a test drive and Zach went over every detail of the car and Mercedes Benz as a company. I have never met a more professional salesman that knew the product they were selling. I have not purchased a vehicle yet, but I am still working with the dealer and will refer others to Zach because I know they will be treated with respect and great care. More

We purchased a used vehicle from the dealership. We live 200 miles away from the dealership so we were hesitant to invest our time and expense to purchase a vehicle we had only seen photos of. They took a 200 miles away from the dealership so we were hesitant to invest our time and expense to purchase a vehicle we had only seen photos of. They took a refundable deposit to hold the vehicle for us to inspect. Patrick (salesman) and Larry (used car manager) treated us very well before and after the sale of the vehicle. The price of the vehicle was competitive with what we had been seeing in the market. They had the vehicle cleaned up and ready for us to examine as soon as we arrived. They put the vehicle up on the lift in their service bay to allow us to examine it further. A service technician provided an honest opinion of his observations on the vehicle. The offered financing and extended warranty options even though we used our own financing the sale was very low pressure. Overall the sale of the vehicle went very well and was an enjoyable experience. We had a minor issue with the vehicle on the way home. Utilizing a dealer local to us, they immediately addressed the issue. If you are looking for a Mercedes or a used vehicle that Mercedes of Omaha has taken in on trade, I would not hesitate to highly recommend this company. Ask for Patrick, he’ll treat you right. More

I came to the dealership furious that my car had been damaged during transportation on a truck from Scottsdale. The Service rep recognized my stress and immediately got me into a loaner...and on my way. damaged during transportation on a truck from Scottsdale. The Service rep recognized my stress and immediately got me into a loaner...and on my way. I was presented two options to repair the car...and was advised by the technician to do the least expensive repair. They did the work and it was $150.00 less than the quote. The facility is spotless...the staff very eager to please...and the overal experience was what I had expected from a Mercedes dealer. The new owners of Omaha Mercedes understand the client much better than other previous dealers. I am once agian in the 'Merceds mind-set" after years of being disappointed. I would give them a five star recommendation. More

Having purchased upwards of two dozen vehicles in my lifetime, I've dealt with different types of car dealerships--from Hyundai to Mercedes. I've bought vehicles from several high-end dealerships, incl lifetime, I've dealt with different types of car dealerships--from Hyundai to Mercedes. I've bought vehicles from several high-end dealerships, including Audi, BMW, Cadillac, Lincoln, and Mercedes. This dealership is, without doubt, the finest I've ever experienced. And, rest assured, there were others that came close, but none quite match the customer service, attentiveness, friendly atmosphere, and professional manner in which all the staff treat you. I've specifically mentioned three gentleman who were integral to my purchase. There were no games, just up-front honesty and integrity. I always say that you just don't buy the car, you also buy the dealership. This is my third vehicle purchase from Mercedes Benz of Omaha, and it's because of the outstanding reputation this dealership has earned. The management accepts nothing less than the highest level of customer service. In this day and age, that's a rarity. These guys deliver! More