Mercedes Benz of Omaha
Omaha, NE
Filter Reviews by Keyword
By Type
Showing 273 reviews
Some of the staff are OK, but the service manager became angry and abusive when I questioned a repair. Last summer, I saw a service rep standing around watching a customer -- dressed in a business suit -- c angry and abusive when I questioned a repair. Last summer, I saw a service rep standing around watching a customer -- dressed in a business suit -- cleaning the wheels on his own car! The rep said that the man liked it a certain way, so he does it himself. Truly excellent service would be to figure out a way to do it how the customer wants it; but instead, he just watched the guy clean his own car right there in the service bay! Now I know why: if you complain they just tell you to take your business elsewhere. This is the only dealer within 100 miles (next closest is 150 miles away in Lincoln) and they know it. More
The experience was great, Everything was done without complications. Working with a great sales person is the key to a great working relationship that is a win, win for both the dealership and their cust complications. Working with a great sales person is the key to a great working relationship that is a win, win for both the dealership and their customers. Thank you More
So, about two weeks ago I was still on the search for a new car. Mercedes-Benz of Omaha had asked me to come in and said to simply take a look at their vehicles. We went on a test drive and something happe new car. Mercedes-Benz of Omaha had asked me to come in and said to simply take a look at their vehicles. We went on a test drive and something happened that has never to happened to me before, we crashed during the test drive! A young girl in a Honda Fit turned in front of us and it was unavoidable. The Honda got destroyed, the Mercedes C300 had minimal damage on it and was still drive-able. During the test drive I had been on the fence about the Mercedes, after the wreck I was sold. The C300 took little damage, myself and my passengers were fine, and through it all Mercedes of Omaha was gracious about the entire thing. Ashley Bazar (with some help from Lane Pate) helped us through the entire process and got me a brand new 2014 Mercedes C300 for my own. This is my 11th car, I've never written a thing about any dealer I've ever worked with but for everything that happened the dealership in Omaha had to be one of the best experiences I've had in my car buying career. Thanks Mercedes of Omaha. More
Just purchased a previously owned vehicle for my wife from Mercedes of Omaha. I worked with Drew Williams - fantastic person and saleman!. Every step of the way he demonstrated the desire to fulfill the from Mercedes of Omaha. I worked with Drew Williams - fantastic person and saleman!. Every step of the way he demonstrated the desire to fulfill the commitment and earn my business. This was probably the best car buying experience we've been through and I would highly recommend Mercedes of Omaha to anyone. I appreciated the follow up and the follow through that left us as happy buyers. More
A vehicle was located on an internet search. A question was asked of Daren Harriman, "Could he help implement the sale?" He did and the purchase was made effectively and to my complete satisfaction. was asked of Daren Harriman, "Could he help implement the sale?" He did and the purchase was made effectively and to my complete satisfaction. More
I am very satisfied with Andrew Williams. He was able to explain in details about the vehicle and i think i got the good deal. Delivery service man did really good job explaining things as well as product s explain in details about the vehicle and i think i got the good deal. Delivery service man did really good job explaining things as well as product sales did explain very well about which product to get such as Warrenty and etc. Overall very satisfied with the customer service. More
They very friendly people and courteous. I would most likely recommend the dealership to other people. I have been dealing with them for the last three years and have nothad any problem. likely recommend the dealership to other people. I have been dealing with them for the last three years and have nothad any problem. More
I purchased Mercedes E350 4Matic sport, this car drove very comfortable, good gas miles, it's vrey good car, I love it. Patrick Poledna is very good sell person, know what do you need, and for second car very comfortable, good gas miles, it's vrey good car, I love it. Patrick Poledna is very good sell person, know what do you need, and for second car I will come to see him again. More
I purchased a Great car at a great price. Quick purchase. Everything was handled in less than two hours! Great employees to work with! I would definitely refer this dealership to others! purchase. Everything was handled in less than two hours! Great employees to work with! I would definitely refer this dealership to others! More
Zach was extremely informative and helpful. He was not pushy. I mentioned the advertisement I had seen in the paper and he showed me exactly what cars were available. It was great because I knew what I pushy. I mentioned the advertisement I had seen in the paper and he showed me exactly what cars were available. It was great because I knew what I wanted and he was efficient in working out the paperwork. He delivered the car to us as well and reviewed the features. More