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Mercedes Benz of Omaha

Omaha, NE

4.1
273 Reviews

14335 Hillsdale Ave

Omaha, NE

68137

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Showing 273 reviews

December 11, 2013

Some of the staff are OK, but the service manager became angry and abusive when I questioned a repair. Last summer, I saw a service rep standing around watching a customer -- dressed in a business suit -- c More

by EconomicsPhD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Lawson
December 03, 2013

The experience was great, Everything was done without complications. Working with a great sales person is the key to a great working relationship that is a win, win for both the dealership and their cust More

by enyaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Williams
November 26, 2013

So, about two weeks ago I was still on the search for a new car. Mercedes-Benz of Omaha had asked me to come in and said to simply take a look at their vehicles. We went on a test drive and something happe More

by WestOMerc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Bazar, Lane Pate
Nov 27, 2013 -

Mercedes Benz of Omaha responded

Thank you for your positive feedback. We pride ourselves on providing our customers with the quality, luxury products and the best services possible. I am so happy that everyone was okay in the accident. Ashley is such a valuable member to our team here at Mercedes-Benz of Omaha. I hope you enjoy your new 2014 C300! It is a great vehicle. Let us know if there is anything else we can do to help you in the future. Thank you for your business--John Langland, General Manager.

October 29, 2013

Just purchased a previously owned vehicle for my wife from Mercedes of Omaha. I worked with Drew Williams - fantastic person and saleman!. Every step of the way he demonstrated the desire to fulfill the More

by usaf1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Williams
Oct 30, 2013 -

Mercedes Benz of Omaha responded

Thank you for taking a moment to share your satisfaction with Andrew and our staff at Mercedes-Benz of Omaha. We appreciate the opportunity to earn your business and I am happy to hear that Andrew was able to show you the respect and courtesy that you deserve. Enjoy your new vehicle and please do not hesitate to let us know if there is anything we can do to help you in the future regarding your automotive needs. Thank you--John Langland, General Manager.

October 23, 2013

A vehicle was located on an internet search. A question was asked of Daren Harriman, "Could he help implement the sale?" He did and the purchase was made effectively and to my complete satisfaction. More

by duanesails
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daren Harriman
September 26, 2013

I am very satisfied with Andrew Williams. He was able to explain in details about the vehicle and i think i got the good deal. Delivery service man did really good job explaining things as well as product s More

by Shrestha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Williams
Sep 30, 2013 -

Mercedes Benz of Omaha responded

Thank you for taking a moment to express your satisfaction with us and Andrew at Mercedes-Benz of Omaha. Andrew has been a valuable member to our team for some time, and I am pleased to hear that he was able to explain all the the details of the vehicle features for you. I hope you enjoy your new vehicle for years to come and we look forward to working with you again in the future! Thank you--John Langland, General Manager.

September 24, 2013

They very friendly people and courteous. I would most likely recommend the dealership to other people. I have been dealing with them for the last three years and have nothad any problem. More

by WilsonDanquah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Wasmat
Sep 25, 2013 -

Mercedes Benz of Omaha responded

Thank you for taking the time to share your satisfaction with us at Mercedes-Benz of Omaha. We certainly appreciate your kind words and repeat business! Please do not hesitate to let us know if there is anything we can do to help you in the future for any sales, or service needs you might have. Thank you--John Langland, General Manager.

September 17, 2013

I purchased Mercedes E350 4Matic sport, this car drove very comfortable, good gas miles, it's vrey good car, I love it. Patrick Poledna is very good sell person, know what do you need, and for second car More

by thanhjnguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Poledna
Sep 19, 2013 -

Mercedes Benz of Omaha responded

Thank you for you for sharing your experience with us and others! I am happy to hear that Patrick took such great care of you during your visit. Enjoy your new Mercedes-Benz E350 4Matic Sport! It's an excellent vehicle. Thank you--John Langland, General Manager.

September 15, 2013

I purchased a Great car at a great price. Quick purchase. Everything was handled in less than two hours! Great employees to work with! I would definitely refer this dealership to others! More

by Lindadean
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bazar
Sep 16, 2013 -

Mercedes Benz of Omaha responded

Thank you for sharing your recent experience with us at Mercedes-Benz of Omaha. We, too, feel that we have exceptional employees working for us and I am so happy to hear that our team was able to take such great care of you. We look forward to seeing you again in the future, whether it is for sales, or service! Thank you—John Langland, General Manager.

September 04, 2013

Zach was extremely informative and helpful. He was not pushy. I mentioned the advertisement I had seen in the paper and he showed me exactly what cars were available. It was great because I knew what I More

by rhorvathlaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Sep 05, 2013 -

Mercedes Benz of Omaha responded

Thank you for taking the time to share your recent satisfaction with us at Mercedes-Benz of Omaha. Your feedback is important to us as we take great pride in providing our customers with the best services possible. I am happy to hear that Zach was successful at answering your questions, and making you feel comfortable during your purchasing process. Enjoy your new vehicle and let me know if there is anything else we can do to help you in the future regarding sales, or service. Thank you—John Langland, General Manager.

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