Mercedes Benz of Omaha

Smartcar Lease Mercedes Benz of Omaha was the best experience I have had with a car dealership. I normally hate going to car dealerships because the people are despe Mercedes Benz of Omaha was the best experience I have had with a car dealership. I normally hate going to car dealerships because the people are desperate to get a sell so they are pushy and lie to get you to purchase their vehicles...but Carrie from Mercedes Benz of Omaha was not like that. She was not pushy at all and answered all the questions I had. She got me into a car for a great price and helped me with everything I needed. She did not overwhelm me with prices and gave me options on my miles. I hope she is there in 3 years when I go back to get another lease because she was a great car saleswoman and I wish more dealerships had people like her to work for them. Also I emailed Ashley Bazur alot of questions and she was extremely patient with me and answered every single question I had numerous times. I kept asking her to figure deals for me and get me at the lowest possible price and she did this for me numerous times. So I thank both of them so much for all the time they spent on me. More

A model of customer service After being in the car business myself for 3.5 years with experience in sales, training, and finance, I have high standards for salesman product knowl After being in the car business myself for 3.5 years with experience in sales, training, and finance, I have high standards for salesman product knowledge, transparency, and overall dealership customer service. From start to finish, the staff at Mercedes Benz of Omaha exceeded all of my expectations. I never felt pressured to make a premature decision, all communication was straightforward, and I always felt as if they were acting in my best interest. They treated me with courtesy and respect, and their attention to detail and high level of customer service are qualities that all dealerships should strive to emulate. Special thanks to Robert Quick and Randy Hansen for making my car buying experience not only painless, but very pleasant. I highly recommend this dealership. More

Great overall experience This is the third vehicle I've purchased from this dealership and would highly recommend them to all everyone. The service and professionalism of the This is the third vehicle I've purchased from this dealership and would highly recommend them to all everyone. The service and professionalism of the entire staff surpassed my expectations. More

Excellent and honest business practice!!! Robert Quick was the sales representative who assisted me and was very patient, understanding, honest, and fair with my personal vehicle situation and Robert Quick was the sales representative who assisted me and was very patient, understanding, honest, and fair with my personal vehicle situation and trade-in needs. Thanks to Robert and the MB Omaha team I was able to equitably trade in my old MB vehicle for a very nice GL450 model that my family can enjoy for years to come! More

Second to None I called to check on possibly trading in our ML350 for a GL350. Eric Stauffacher fielded my call and was professional and helpful throughout the whol I called to check on possibly trading in our ML350 for a GL350. Eric Stauffacher fielded my call and was professional and helpful throughout the whole procress. He found a vehicle that met our needs, there was zero back and forth with regard to price as the offer was fair to both parties with their first offer, and Eric constantly went the extra mile both before and after the sale. Our first experience at Mercedes of Omaha was amazing and I would have never expected that to be out done, it was. This says a lot about the continued excellence that this dealership delivers. I gladly drive 60 miles to deal with this team and I would probably drive across several states if we ever moved. Thank you again! More

Exceptional experience My whole experience has been nothing but outstanding with them. Andrew Williams really did a great job, his manager- unfortunately I don't remember hi My whole experience has been nothing but outstanding with them. Andrew Williams really did a great job, his manager- unfortunately I don't remember his name, did a fantastic job. I had the car delivered to my house as well! Everything was outstanding!! More

2015 ML250 My husband was trying to purchase a vehicle for me as a surprise present and with working four hours from home this was some feat. He secretly came i My husband was trying to purchase a vehicle for me as a surprise present and with working four hours from home this was some feat. He secretly came into Omaha to meet with the dealer and originally tried to purchase a used 2012 ML350 BlueTec for me unfortunately the vehicle was sold. This dealership looked all over the country to try to find another one that was similar to the one they had (black/black, BlueTec, low miles), they were unable to find one in the time frame my husband wanted. Then the salesperson called and suggested he consider the 2015 ML250. The salesman gave my husband a deal he couldn't pass up! The cat was out of the bag when my husband came into town and picked me up and took me to the dealership! I was shocked, surprised, and grateful all at the same time. I must say everyone at the dealership was professional and friendly! More

good car buying experience I was looking to replace our Acura that was totaled in a car accident and even the Acura dealership could not meet my needs on this one. Found a 2010 I was looking to replace our Acura that was totaled in a car accident and even the Acura dealership could not meet my needs on this one. Found a 2010 MDX with only 33,000 miles on it at a great price. Thank you, Carrie C.! More

Excellent - bought a new MB E-350 cabrioletwith 25 miles ! Absolutely wonderful ! Robert Quick was the best salesperson I have ever worked with - and I am 71. 6 hours at the dealership and all of it was fri Absolutely wonderful ! Robert Quick was the best salesperson I have ever worked with - and I am 71. 6 hours at the dealership and all of it was friendly, courteous and no pressure. This dealership is as good as the Mercedes Benz brand is. More