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Mercedes Benz of Omaha

Omaha, NE

Overview
Reviews
Vehicles
4.2
278 Reviews
Call Dealership (402) 384-9999
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14335 Hillsdale Ave

Omaha, NE

68137

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Showing 278 reviews

March 25, 2024

Professional, helpful, well informed and efficient. The representative was outstanding, and a pleasure to work with. Very pleased with the outcome. More

by denmarb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AJ
Report | Print
Mar 25, 2024 -

Mercedes Benz of Omaha responded

We're so glad to know you had a positive experience with our team at Mercedes-Benz Of Omaha. We strive for professionalism and efficiency in all that we do. Thanks for the feedback!

March 01, 2024

My worst service experience ever. Went in for $75 fluid leak and ended up spending $4509. Without car for week and a half, loaner car refused. More

by richardhook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liam service representative
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March 01, 2024

The sales rep to help me, was extremely helpful kind when above and beyond my expectation More

by Michael.gallo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colem
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Mar 01, 2024 -

Mercedes Benz of Omaha responded

Michael, thanks for the review! We are so glad to hear that you had a successful experience working with the Mercedes-Benz Of Omaha team. Drive safely, and we hope to see you again down the road!

February 29, 2024

I am not sure what they did to my truck, but they said they did the update More

by Marriage92
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Report | Print
Mar 01, 2024 -

Mercedes Benz of Omaha responded

Thank you for leaving Mercedes-Benz Of Omaha a five-star review! If you have any ongoing questions, please don't hesitate to reach out to us and a member of our team would be happy to help.

February 08, 2024

The service Manager is always professional, and knowledgeable. The work is always excellent with no issues at all. The labor expense at 195/hr and the markup on Parts is however excessive. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ellingson and his staff.
Report | Print
Feb 14, 2024 -

Mercedes Benz of Omaha responded

We appreciate your feedback! It's great to know that our service manager and team at Mercedes-Benz Of Omaha have been able to provide you with excellent work. We understand your concerns about costs, and we're always working on providing the best value possible for our customers. If there is anything more we can do to assist you or anything else you would like to share, please don't hesitate to reach out. Best, Shaun Lark - Service Manager - +1 (402) 384- 9999

January 21, 2024

Came in to get an oil change—-ran a diagnostic and informed me my brakes were completely shot. I had know idea. A service light had been on but I just assumed oil change. They had brakes in stock and More

by Dafferj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jan 22, 2024 -

Mercedes Benz of Omaha responded

We're glad our team at Mercedes-Benz Of Omaha was able to catch the brake issue during your oil change visit. It's always our goal to keep you safely on the road! Thanks for sharing your experience with us!

November 13, 2023

Jon is the reason I go to this dealership great job, convenient friendly and know what there doing More

by garyhawkinsgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon langland
Report | Print
Nov 14, 2023 -

Mercedes Benz of Omaha responded

We are so glad to hear that Jon has provided excellent service. Thank you for choosing Mercedes-Benz Of Omaha!

November 06, 2023

Liam is knowledgeable, professional and friendly. Upstanding service advisor. I recommend him to friends and family. More

by Janete7
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Liam Singleton
Report | Print
Nov 07, 2023 -

Mercedes Benz of Omaha responded

Thanks for the five-star feedback and recommendation, Janete! At Mercedes-Benz Of Omaha, we are committed to professionalism and expertise, and it's great to know that Liam provides you with such excellent service. Until next time, drive safely!

October 02, 2023

Reliable, courteous, and knowledgeable professionally. The work area appears clean. Omaha Mercedes: THE place to be for service. More

by AMGalltheway!
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 02, 2023 -

Mercedes Benz of Omaha responded

We really appreciate your positive feedback! It's great to know that our team at Mercedes-Benz Of Omaha was able to provide you with the expertise and professional service we strive for. We look forward to serving you again in the future!

September 22, 2023

Very difficult to dicker with. If you can reach a price point with them it takes too much paperwork and TIME even using cash for total price. More

by Tink
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
NO
Report | Print
Sep 25, 2023 -

Mercedes Benz of Omaha responded

I'm sorry to hear about your experience. We aim to provide a smooth and efficient purchasing process, so it's disappointing to know that we fell short in this instance. If you'd like to discuss the matter further or have any other concerns, please don't hesitate to reach out directly at your convenience. Thank you, John Langland - GM - 402-490-8391

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