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Mercedes Benz of Omaha
Omaha, NE
272 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 272 reviews
July 05, 2016
Great experienced and great people. We felt very much at ease with the team of people we worked with. From the time we walked in the door our point person who as Eric, who introduced us We felt very much at ease with the team of people we worked with. From the time we walked in the door our point person who as Eric, who introduced us to Dwan who was Awesome. She took her time walked through all aspects of the C300, stopped and asked us if we had questions and felt comfortable with the car. She was excellent with the deal and we could ask for better respect from Drew when discussing numbers Great Team and People. We would highly recommend this Dealership. More
by Cb1109
Employees Worked With
Dwan Jones, Eric Stauffacher, Drew Friesen
June 21, 2016
Definition of Customer Service My husband and I bought 2 new vehicles from Andrew Williams at Mercedes Benz of Omaha. When I tell you he was amazing, I mean he was amazing. He knows My husband and I bought 2 new vehicles from Andrew Williams at Mercedes Benz of Omaha. When I tell you he was amazing, I mean he was amazing. He knows more about the Mercedes as a vehicle than anyone I've ever known. He and Drew were patient with us while we asked many questions and made our decisions. They were able to get my husband and I great deals on both of the cars. Once we picked up my car, John Langland, the general manager, came over to thank you for our business personally. He gave us a couple of gifts for purchasing two new Mercedes! Great experience and I will definitely recommend to all my friends and family. More
by Keisha Thomas
Employees Worked With
Andrew Williams, Drew Friesen and Randy Hansen
May 27, 2016
First Time Mercedes Owner The experience was top notch. All staff were sensitive of and responsive to my needs and requirements. In one of many communications, the term 'Fami The experience was top notch. All staff were sensitive of and responsive to my needs and requirements. In one of many communications, the term 'Family' was used to describe the Mercedes community; I can attest, this was appropriate. More
by Happy E350 Owner
Employees Worked With
Scott Schuetz
May 12, 2016
Professionalism at its best We have purchased SEVERAL new vehicles from Mercedes Benz of Omaha. Their customer service, parts department and service department is above grade! Ev We have purchased SEVERAL new vehicles from Mercedes Benz of Omaha. Their customer service, parts department and service department is above grade! Everyone is willing to assist you, whether or not they are involved in the purchasing of your car, they care about their customers and make everyone feel welcome. More
by Jane Bartunek
Employees Worked With
Darin Harriman
May 07, 2016
AMAZING STAFF, OUTSTANDING CUSTOMER SERVICE.. Were very please with Mercedes sSaff. Great people skills,Mike and Andrew were super great . very patient,answer all of our questions. amazing experie Were very please with Mercedes sSaff. Great people skills,Mike and Andrew were super great . very patient,answer all of our questions. amazing experience. We plan on sharing with all of our friends,family. Thanks to everyone that assist us with our purchase. More
by tina
Employees Worked With
ANDREW,WILLIAM
May 04, 2016
awesome Our experience was great. Our salesman Joesph was simply amazing as was the rest of the employees . They were all very friendly. Would definitely rec Our experience was great. Our salesman Joesph was simply amazing as was the rest of the employees . They were all very friendly. Would definitely recommend tis Mercedes Benz to friend and family More
by pamhip
Employees Worked With
Joesph and the finance guy ( sorry cant think of his name) but he was great!!
April 18, 2016
Purchase of a used GL-550 My wife and I purchased a used GL-550. Everyone we dealt with was very friendly and could answer all of are questions. What I really liked was all of My wife and I purchased a used GL-550. Everyone we dealt with was very friendly and could answer all of are questions. What I really liked was all of the follow up calls and making everything fit into our schedule as we live out of town. Thank you. We will be returning customers. More
by irl1234
Employees Worked With
Zach,Jerry, and Mike
April 15, 2016
Exceptional We stopped into Mercedes close to closing time one evening and ended up staying way past their scheduled close time and at no time did anyone make us We stopped into Mercedes close to closing time one evening and ended up staying way past their scheduled close time and at no time did anyone make us feel like we were keeping them from something. Drew was exceptional in his personal service to us. He explained all the safety features and differences between each vehicle we were interested in. Chris was very helpful as well in our review. We had narrowed our choice down to three vehicles and had decided to come back the next afternoon. Drew had each vehicle lined up and ready for us. He had Eric go over each vehicle with us and as we drove them Eric was instrumental in our decision making process. We ended up leasing a new E400 and couldn't be happier. Thank you again to Drew, Chris and Eric for making our car shopping experience a fun time!! We will definitely recommend you guys in the future and will be back for a new car when our lease is up. Thanks again, Dan & Lisa More
by Dan
Employees Worked With
Drew, Eric, Chris and Larry
March 09, 2016
Best Luxury service delivered by Omaha M Benz I would like to personally thank-- Drew Williams, Patrick Poledna & Randy Hansen for offering me great luxury service that only Mercedes Benz can offe I would like to personally thank-- Drew Williams, Patrick Poledna & Randy Hansen for offering me great luxury service that only Mercedes Benz can offer, I drive BMW X5 also, But GLE 2016 Mercedes Benz Is great in it 's class. Look no further if you are need in Luxury Car, try Omaha Mercedes Benz Dealership you will be glad you did. Markel BMW sales person lack the knowledge in customer service during it process, Drew Williams was best Car Sales Consultant i have dealt in new car Purchase---Drew is the Best.... and Patrick Poldena always great to work with i have purchase several brand new vehicles and my experience with Omaha mercedes and Pat is awesome that i will tell everyone in my family and friends to only buy from him. Randy Hansen got me best financial transaction. All trio are great assets for the owner. More
by GLE 2016 Lunar BLue Purchase
Employees Worked With
Patrick Poledna, Drew Williams, Randy Hansen
February 25, 2016
E350 Purchase We worked with Ashley, she helped us work through the process for over 2 months. She helped us find the car that works for us, and she and the entire We worked with Ashley, she helped us work through the process for over 2 months. She helped us find the car that works for us, and she and the entire staff at Mercedes of Omaha were great! Ashley took care of us and made sure everything was as it should be! We also utilized the service department once so far, and they were excellent as well. Very pleased with all aspects of the deal. More
by mnmlitz
Employees Worked With
Ashley Bazar
