Mercedes Benz of Omaha
Omaha, NE
Filter Reviews by Keyword
By Type
Showing 272 reviews
Seamless Buying Process Wanted to buy a car for my wife for Christmas and Ashley was able to help make that wish come true with ease. We drove in from out of town and left w Wanted to buy a car for my wife for Christmas and Ashley was able to help make that wish come true with ease. We drove in from out of town and left with my wife's dream car. Could not be happier with the customer service. Thank you to Ashley, Darin, and Tony for making this daunting task a piece of cake! More
Great car. Great Customer Service. We had a 2007 ML500 and loved it, but hit a deer and were searching for a ML550. After searching online, we came across an ML550 in Omaha. This is a We had a 2007 ML500 and loved it, but hit a deer and were searching for a ML550. After searching online, we came across an ML550 in Omaha. This is a 4 1/2 hour drive for us and was so worth it. We worked with Walters over the phone to make the deal, and he was very nice to work with. He was out of town on the day we came so Darin graciously helped us and spent a lot of time going over the features and test driving it with us. The car was cleaned and ready for us sitting in front of the dealership when we arrived. The entire transaction was painless, unlike other dealerships we have worked with in the past. We would definitely recommend Mercedes Benz of Omaha to anyone. More
Superior Customer Service Mercedes Benz of Omaha has knowledgable sales and service personnel as well as an outstanding concierge. Our salesman, Craig was helpful and accommoda Mercedes Benz of Omaha has knowledgable sales and service personnel as well as an outstanding concierge. Our salesman, Craig was helpful and accommodating. He has contacted me several times since the delivery of my new car to be sure I am completely satisfied. This dealership is well run and the staff made buying a car a pleasure. More
Drew Williams found the perfect used car for my daughter. I had been looking for a few weeks for a perfect used car for my daughter. The price had to be right; the mileage had to be right; and the age and co I had been looking for a few weeks for a perfect used car for my daughter. The price had to be right; the mileage had to be right; and the age and condition of the vehicle had to be right. As it turned out, the car was better than what I thought I would end up with. Drew was very professional and very accommodating with all the test driving I did. The purchase was quick, which I thoroughly appreciate. My daughter is thrilled and, as it turns out, it was the exact make, model and color that she wanted. More
Awesome The sales staff went above and beyond to make sure we were completely satisfied with the purchase of or car. we will be back again when it come time t The sales staff went above and beyond to make sure we were completely satisfied with the purchase of or car. we will be back again when it come time to purchase another vehicle. More
Finally - a car dealership you won't want to hate! They had just what I wanted when I needed it at a price I was happy to pay - Certified Pre-Owned for far less than the range kbb.com estimated for tha They had just what I wanted when I needed it at a price I was happy to pay - Certified Pre-Owned for far less than the range kbb.com estimated for that model and year with options and equipment included. More
Car Purchase We traveled from Kansas City to buy our vehicle from Mercedes Benz of Omaha. I cannot say enough good things about them. It was by far the best buying We traveled from Kansas City to buy our vehicle from Mercedes Benz of Omaha. I cannot say enough good things about them. It was by far the best buying experience we have ever had hands down. Thank again to Zach and Mike Moore for taking care of us!! More
good experience I had a very good experience with Walters who was the sales professional who worked with me. I have an aversion to buying cars and negotiating over pr I had a very good experience with Walters who was the sales professional who worked with me. I have an aversion to buying cars and negotiating over price but it was done in an informal manner. Pat the manager gave reasoned explanations as to why the price was x not y. The closing which is where dealers sell other items was also low key,I did not add any items. The follow up demonstration in the vehicle itself was excellent. lLl in a very positive experience. On a side note, the last new vehicle i purchased was a BMW from Omaha dealer, I nearly ran out of gas as I drove away on a very empty tank 9never going back to them) so I meant to ask about the fuel, i forgot but it was a full tank, Minor detail which is telling. More
Simple & great experience purchasing a car! Dewan (sales person) and Drew (sales manger) were great to work with. They both made the process simple. All the employees from the business office Dewan (sales person) and Drew (sales manger) were great to work with. They both made the process simple. All the employees from the business office to service were very friendly and helpful. I love my new car! More
New car Buying experience was great. Easy process & no pressure in buying. Very helpful explanation of all aspects of the car. I would recommend this dealersh Buying experience was great. Easy process & no pressure in buying. Very helpful explanation of all aspects of the car. I would recommend this dealership to anyone! More