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Mercedes Benz of Omaha

Omaha, NE

Overview
Reviews
Vehicles
4.1
273 Reviews
Call Dealership (402) 384-9999
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14335 Hillsdale Ave

Omaha, NE

68137

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Showing 273 reviews

December 10, 2024

The customer service is excellent. They are all really nice and very helpful. This is my second car with Mercedes and I am very satisfied with my purchase More

by jacjoker89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryland
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Dec 10, 2024 -

Mercedes Benz of Omaha responded

We're delighted to hear that you're satisfied with your second car purchase from Mercedes-Benz Of Omaha! Our team is committed to providing excellent service and support. Enjoy the ride!

November 20, 2024

I enquired about a vehicle listed on the website and i was talking to Colin about the vehicle and was in touch for almost an hour. After few minutes he comes back and says sorry the vehicle is sold to oth More

by sk
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Colin
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Nov 22, 2024 -

Mercedes Benz of Omaha responded

I am sorry to hear about this recent experience. Our goal is to achieve 100% satisfaction. Please give our General Manager Andrew Malouf a call at your earliest convenience to discuss this matter. 402-384-999. Thank you.

September 22, 2024

NOT GOOD. There are two bolts in the back liscence plate. are not there And the nuts that hold it are not there. More

by Jack Frary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Caputo
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June 01, 2024

May was our salesman. He did a great job explaining everything to us he did an awesome job More

by jlrobidoux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natt
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Jun 03, 2024 -

Mercedes Benz of Omaha responded

Thanks for commending our efforts! The team at Mercedes-Benz Of Omaha wishes you happy miles ahead.

April 19, 2024

Drew was our salesman and he was great The entire group was super. Highly recommend them to buy your next Mercedes Benz Bart & Lisa Laber More

by bartlaber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew & Darin
Report | Print
Apr 19, 2024 -

Mercedes Benz of Omaha responded

Bart, we're so glad to know that Drew and our team at Mercedes-Benz Of Omaha provided you with a great experience. We appreciate your recommendation! Enjoy your new Mercedes Benz!

March 25, 2024

Professional, helpful, well informed and efficient. The representative was outstanding, and a pleasure to work with. Very pleased with the outcome. More

by denmarb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AJ
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Mar 25, 2024 -

Mercedes Benz of Omaha responded

We're so glad to know you had a positive experience with our team at Mercedes-Benz Of Omaha. We strive for professionalism and efficiency in all that we do. Thanks for the feedback!

March 01, 2024

My worst service experience ever. Went in for $75 fluid leak and ended up spending $4509. Without car for week and a half, loaner car refused. More

by richardhook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liam service representative
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March 01, 2024

The sales rep to help me, was extremely helpful kind when above and beyond my expectation More

by Michael.gallo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colem
Report | Print
Mar 01, 2024 -

Mercedes Benz of Omaha responded

Michael, thanks for the review! We are so glad to hear that you had a successful experience working with the Mercedes-Benz Of Omaha team. Drive safely, and we hope to see you again down the road!

February 29, 2024

I am not sure what they did to my truck, but they said they did the update More

by Marriage92
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Mar 01, 2024 -

Mercedes Benz of Omaha responded

Thank you for leaving Mercedes-Benz Of Omaha a five-star review! If you have any ongoing questions, please don't hesitate to reach out to us and a member of our team would be happy to help.

February 08, 2024

The service Manager is always professional, and knowledgeable. The work is always excellent with no issues at all. The labor expense at 195/hr and the markup on Parts is however excessive. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ellingson and his staff.
Report | Print
Feb 14, 2024 -

Mercedes Benz of Omaha responded

We appreciate your feedback! It's great to know that our service manager and team at Mercedes-Benz Of Omaha have been able to provide you with excellent work. We understand your concerns about costs, and we're always working on providing the best value possible for our customers. If there is anything more we can do to assist you or anything else you would like to share, please don't hesitate to reach out. Best, Shaun Lark - Service Manager - +1 (402) 384- 9999

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