Mercedes-Benz of Novi - Service Center

Great Customer service! The service quick and efficient. Very nice waiting area. Friendly staff. Love car wash at the end. Would like to know how I can activate Embrace. The service quick and efficient. Very nice waiting area. Friendly staff. Love car wash at the end. Would like to know how I can activate Embrace. Please have someone text me the information More

job done as promised ; on time and in budget been a customer since dealership opened 19 yrs ago and plan on continuing for many more years always deliver what is promised. sales and service are been a customer since dealership opened 19 yrs ago and plan on continuing for many more years always deliver what is promised. sales and service are AAA More

replace tire Mike and the service department were great to work with and did an excellent job. The work was done quickly and the car was returned clean. Mike and the service department were great to work with and did an excellent job. The work was done quickly and the car was returned clean. More

Post-sale follow-up visit Check-In was easy, a loaner was provided, the work done on my car was complete and professional. I was treated with professional courtesy. Jennifer Check-In was easy, a loaner was provided, the work done on my car was complete and professional. I was treated with professional courtesy. Jennifer and Christopher were extraordinarily helpful in getting me in and out quickly and making sure all of the details were addressed. More

Service Supreme Great service for the last 16 years, could not ask for anything more. Car comes back spotless, and on time! Everything is back in its proper position. Great service for the last 16 years, could not ask for anything more. Car comes back spotless, and on time! Everything is back in its proper position. More

Outstanding and Excellent Service Great staff and technicians. They made sure that my needs were taken care off. They made sure that we were hydrated and not hungry. Other service cent Great staff and technicians. They made sure that my needs were taken care off. They made sure that we were hydrated and not hungry. Other service centers don't provide this level of care. It was quite impressive. More

Engine oil level brought to normal, and air is OK. Engine oil level brought back to normal and I do not have to keep windows open when it is too hot because. Air condoning has been fixed. Good job. Tha Engine oil level brought back to normal and I do not have to keep windows open when it is too hot because. Air condoning has been fixed. Good job. Thanks! More

Exceptional I was able to get my car serviced in a very timely manner and it was returned to me with a nice wash. While waiting refreshment was provided. I was able to get my car serviced in a very timely manner and it was returned to me with a nice wash. While waiting refreshment was provided. More

Stellar service, as always I am never let down. Quick turn around time. Exceptional customer service and the security of knowing the repairs were done properly. Customer for lif I am never let down. Quick turn around time. Exceptional customer service and the security of knowing the repairs were done properly. Customer for life. More

Every one is amazing I get the help that I need each visit with a smile and a big welcome by Ms Noor and every one else there . I am happy with their services. I get the help that I need each visit with a smile and a big welcome by Ms Noor and every one else there . I am happy with their services. More