Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Novi
Novi, MI
534 Reviews
Welcome to Mercedes_Benz of Novi. We opened our doors 25 years ago in October of 1997 as Detroit's second exclusive Mercedes-Benz dealer. We have been engaged in delighting Mercedes owners ever since. You cannot miss our 50,000 square foot facility on the northwest corner of Grand Rover ave and Haggerty Rd. No matter if your Merceedes is brand new or vintage, we have the staff to assist you with ALL of our Mercedes needs. New,pre-owned, service or parts....it's what we do! In fact, working with Mercedes-Benz is all we do. 100% of our resources are dedicted to helping you enjoy your Mercedes experience. We are all delighted and proud to work with such a fine product every day and we sincerely want to help make your Mercedes experience exceptional! Please call us or stop in for a visit. There is always something new and exciting to see. We are never too busy to spend a few moments with our friends who enjoy driving their Mercedes.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 17, 2024
Review Summary: I made an appointment for a test drive at
Mercedes-Benz of Novi, specifying the exact models and trims I was interested in. Despite giving them a heads-up that I’m a particular customer, I wa
More
by Cates
November 13, 2024
Evan was super helpful and responsive throughout the
process of a custom build . Got us an allocation when no other dealers could. Great communication and not pushy.
More
by KDB
Employees Worked With
October 15, 2024
For 30+ years I've had luxury vehicles (e.
g., Mercedes, BMW, Lexus, Porsche, etc) and have never seen a worse service than at Mercedes of Novi. Just had my S Class serviced and it was in the
More
by coconnor
Employees Worked With
Service Manager Jon
Dealership Inventory (173 Vehicles)
Photos & Amenities
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Indoor Customer Parking
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
