Mercedes-Benz of Novi
Novi, MI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 535 reviews
I had a great experience I absolutely love my new upgrade And shout out to Seth for handling my out of state transfer & making the transition easy for me And shout out to Seth for handling my out of state transfer & making the transition easy for me More
This purchase was the second I have made with Evan. He consistently goes above and beyond to make the experience exceptional. His attention to detail, communication, and care for getting me into the right consistently goes above and beyond to make the experience exceptional. His attention to detail, communication, and care for getting me into the right vehicle is a testament to his thoughtful, customer focused approach. He made me feel like he was working for me not against me. If you are in the market for a new vehicle, seek out Evan. You won’t be disappointed. More
My husband and I are repeat MB customers, working with Evan each time. He is the best in the business at ensuring a positive customer/buying/MB experience. Thank you Evan! Evan each time. He is the best in the business at ensuring a positive customer/buying/MB experience. Thank you Evan! More
Great service and nice people. The dealership is nice and clean and followed CDC guidelines. Personnel is friendly and follows up with you, when there are updates. clean and followed CDC guidelines. Personnel is friendly and follows up with you, when there are updates. More
Truly exceptional service. It really exceeded my expectations- especially the lady who took care. BTW, it is not fair to force the reviewer to write something- even it is ten words minimum. expectations- especially the lady who took care. BTW, it is not fair to force the reviewer to write something- even it is ten words minimum. More
Craig was exceptional! With 30+ years experience under his belt he really did not waste any time or mislead me. He was transparent and very kind. Thank you for everything, Craig!! 10 stars!!!! his belt he really did not waste any time or mislead me. He was transparent and very kind. Thank you for everything, Craig!! 10 stars!!!! More
We recently purchased a new M-B from Evan and the M-B of Novi team. It was without a doubt the BEST buying experience we've ever had! Evan's product knowledge and honest authentic approach made it a true Novi team. It was without a doubt the BEST buying experience we've ever had! Evan's product knowledge and honest authentic approach made it a true pleasure for us. And the vehicles aren't too shabby either! Thank you!!! More
Scott Thomas is an exceptional salesman that works with integrity and honesty! Mercedes of Novi will continue to be our go-to dealership solely because of him! integrity and honesty! Mercedes of Novi will continue to be our go-to dealership solely because of him! More
A great buying experience! Even Gerhardt was very professional, knowledgeable and very friendly. We've searched for weeks for our next car but decided to move forward and sign the deal on an amazin professional, knowledgeable and very friendly. We've searched for weeks for our next car but decided to move forward and sign the deal on an amazing vehicle with Evan on the very day we visited him. He also went out of his way to help me resolve an issue I had with my leased vehicle I was trying to replace. Thank you for the amazing customer service! More