Mercedes-Benz of Novi

Noor Kalasho was my car salesman at mercedes of novi . She was honestly the nicest car salesman I have ever met . I went to a lot of dealers and she gave me the absolute best price on my new c 300 mercede She was honestly the nicest car salesman I have ever met . I went to a lot of dealers and she gave me the absolute best price on my new c 300 mercedes. She even surprised me by throwing a blanket and bow over my car for the big reveal . She put me to tears with such excitement ! I definitely know who to refer and talk to the next time I'm ready for a new car ! Thanks again Shane s More

Within the last year and a half we have leased three cars from Kimberly at Mercedes Benz of Novi. She knows how to get the deal done quickly & makes leasing a car a stress free process. This dealership overa from Kimberly at Mercedes Benz of Novi. She knows how to get the deal done quickly & makes leasing a car a stress free process. This dealership overall is great & very accommodating. The owner Lee is a really nice & excellent with customer service! I will be a repeat customer :) More

It was undoubtedly the best experience. Noor is exceedingly patient and one of the best sales person helped me out with the finance and everything. The dealership too is really good and would surel exceedingly patient and one of the best sales person helped me out with the finance and everything. The dealership too is really good and would surely recommend them. You will be taken care of here!And get the CLA Class if you are shopping around for a car in that bracket More

I am in the market for a new car that I am ready to pay cash (Check) full price for. I test drove a car and moment I walk back into the dealership two sales people said "You took a very long time, this was cash (Check) full price for. I test drove a car and moment I walk back into the dealership two sales people said "You took a very long time, this was the only car we had for a test drive". I was out for about 30 - 40 minutes. The sales person who was supposed to work with me even went to the extent of saying it was common sense (as if I am a stupid person). By the way I am the customer and you never call a customer stupid. No one had told me how long I could drive to test the car or that others were waiting. I had taken the care for a short drive and to show it to my wife for her input. In the end we as buyer have a lot of choices and definitely do not deserve to be treated like DIRT. More

Noor was very helpful in searching the entire country for the perfect car with the right options combination, had it shipped into town for me, and personalized it all within a week of me contacting her for t the perfect car with the right options combination, had it shipped into town for me, and personalized it all within a week of me contacting her for the first time. The pricing was excellent and her manager Michael was also very kind and helpful. Great job team! More

Today I purchased my third vehicle from Mercedes Benz of Novi. Eric Wheeler has been my salesperson since I began my relationship with this dealership . I recall telling Eric that I would a customer of Mer Novi. Eric Wheeler has been my salesperson since I began my relationship with this dealership . I recall telling Eric that I would a customer of Mercedes Benz of Novi for life because I had just been to another dealership where I had been completely ignored. Eric Wheeler and the entire staff of Mercedes Benz of Novi are cordial and very professional. The service department is excellent. I recommend this dealership to everyone I know that is interested in owning a Mercedes Benz automobile. More

Our sales Purchase on our 2014 GL 550 was Awesome! Joan Glass provided Outstanding Professional Service. I was able to trade in my 2011 Lexus 470 and Drive Home In My GL 550! Joan once again I Personall Glass provided Outstanding Professional Service. I was able to trade in my 2011 Lexus 470 and Drive Home In My GL 550! Joan once again I Personally want to thank you for your Assisting me in my Automotive Purchase. God Bless You. Dr. James L Morman More

When I pulled up to the dealership, Noor was outside and greeted me. She was very friendly and answered all my questions. She lead me to the car that was in my price range and let me test drive it. After greeted me. She was very friendly and answered all my questions. She lead me to the car that was in my price range and let me test drive it. After that, we went into her office and she worked with me on making a deal with buying my car. The dealership was very fair on my trade-in and Noor was so nice. I brought my husband in that night and we made the deal. I would highly recommend your dealership and also would refer my friends to Noor. She was excellent and made our experience a great one! Sondra & Peter Stuart More

This is the thrid time I and my family look into a buy/lease of a vehicle from mercedes benz but its our first time working with Mr. Zahr. I just wanna note that he is a very professional experienced buy/lease of a vehicle from mercedes benz but its our first time working with Mr. Zahr. I just wanna note that he is a very professional experienced Associate that listens for needs and identifies the right vehicle for what we are looking for. I did not feel pressured at all and I honestly felt like a KING dealing with him. from the minute we sat down, Mr. Zahr explained the different product lines after listening to all our concerns and what needs we were looking for. he went on to identify the advantages of the different cars and trucks that mercedes offers and the advantage of dealing with mercedes Benz of Novi . all in all my experince was wonderful and I recommend everyone to visit the dealership and make sure to stop by his office. More