![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Mercedes-Benz of Novi
Novi, MI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 536 reviews
Noor Kalasho Noor was extremely friendly but also knowledgeable. She knew that we were choosing between 3 luxury SUVs - BMW, Audi and Benz. She did not attempt a h Noor was extremely friendly but also knowledgeable. She knew that we were choosing between 3 luxury SUVs - BMW, Audi and Benz. She did not attempt a high pressure sale however she was very confident about why Mercedes would be the best choice. We returned to the show room a couple of times to test drive and Noor remained patient, professional and friendly. When we made the final decision to purchase a Mercedes, she was genuinely excited for us. She surprised us by wrapping our new ML 350 in a drape with a big bow! That was very classy and was the highlight of our purchasing experience. Most importantly she took the time to introduce us to all of the features and made sure we understood how to use them. I loved the fact that she paired our 3 mobile phones and Ipad to the vehicle before we left! Everything that Noor did made this an excellent buying experience. To this day, we have experienced no buyer regret. Sincerely, Ron and Loretta More
Noor Kalasho Noor was great! We were able to do a trade in without the title (it happens to be in Arizona) which she said I could send her when I received it so I Noor was great! We were able to do a trade in without the title (it happens to be in Arizona) which she said I could send her when I received it so I was able to get my cute SLK250 right away! She set up my phone for the car and showed me how everything worked. Thanks so much Noor! More
experience Our first visit to the benz dealership Noor greeted us I wish all sales personal possesses her professionalism personality and charm. Got everything Our first visit to the benz dealership Noor greeted us I wish all sales personal possesses her professionalism personality and charm. Got everything I want. More
Our first Mercedes and sure it won't be our last. Great service and hospitality which exceeded our expectations. Noor was just an awesome sales consultant and she made our experience fantastic! Great service and hospitality which exceeded our expectations. Noor was just an awesome sales consultant and she made our experience fantastic! More
What an auto buying experience we had with Noor Kalasho, second to none! I would refer and recommend anyone to experience MB of Novi when shopping for a new vehicle. Ask for Noor - the best salesperson !!! second to none! I would refer and recommend anyone to experience MB of Novi when shopping for a new vehicle. Ask for Noor - the best salesperson !!!!! More
Noor goes out of her way to assist her customers and exhibits a strong passion for what she does. She has an amazing people skills and is great to deal with. I strongly recommend working with her and re exhibits a strong passion for what she does. She has an amazing people skills and is great to deal with. I strongly recommend working with her and recommend this dealership for purchasing, leasing or even servicing your car. Thank you for seeing that I got the car that I really wanted at a reasonable price! More
This is my second E350 I get thru Noor Kalasho, I could not be more satisfied with my new car. She was very professional and knowledgeable of product line. She worked hard to provide me with the best deal not be more satisfied with my new car. She was very professional and knowledgeable of product line. She worked hard to provide me with the best deal I can get. I will highly recommend Noor to friends and family and look forward to working with her on my third lease :) More
Great service provided by Noor Kalasho. I ordered a new CLA250 for leasing and I was given weekly updates of the status of my order. I Had a smooth lease transfer. Highly recommended! CLA250 for leasing and I was given weekly updates of the status of my order. I Had a smooth lease transfer. Highly recommended! More
Amazing service would recommend every I know to her. From the beginning she helped me in every way possible. I thank her for her wonderful service. the beginning she helped me in every way possible. I thank her for her wonderful service. More
My experience as a customer at Mercedes Benz of Novi was a wonderful one, and that was mostly because of my saleswoman, Noor Kalasho. She helped me lease my E350 with no hassle or wait. Highly recommended! a wonderful one, and that was mostly because of my saleswoman, Noor Kalasho. She helped me lease my E350 with no hassle or wait. Highly recommended! More