Mercedes-Benz of Novi
Novi, MI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 529 reviews
Great service provided by Noor Kalasho. I ordered a new CLA250 for leasing and I was given weekly updates of the status of my order. I Had a smooth lease transfer. Highly recommended! CLA250 for leasing and I was given weekly updates of the status of my order. I Had a smooth lease transfer. Highly recommended! More
Amazing service would recommend every I know to her. From the beginning she helped me in every way possible. I thank her for her wonderful service. the beginning she helped me in every way possible. I thank her for her wonderful service. More
My experience as a customer at Mercedes Benz of Novi was a wonderful one, and that was mostly because of my saleswoman, Noor Kalasho. She helped me lease my E350 with no hassle or wait. Highly recommended! a wonderful one, and that was mostly because of my saleswoman, Noor Kalasho. She helped me lease my E350 with no hassle or wait. Highly recommended! More
My experience as a customer at Mercedes Benz of Novi was a wonderful one, and that was mostly because of my saleswoman, Noor Kalasho. Noor was an excellent sales consultant. She took the time to explain t a wonderful one, and that was mostly because of my saleswoman, Noor Kalasho. Noor was an excellent sales consultant. She took the time to explain to me the different sales options so that I could make a sound decision in my lease of a new vehicle. She was committed to ensure that I stay happy with my lease or purchase. She was very professional, knowledgeable, and genuine. I unequivocally recommend her. More
Noor Kalasho was my car salesman at mercedes of novi . She was honestly the nicest car salesman I have ever met . I went to a lot of dealers and she gave me the absolute best price on my new c 300 mercede She was honestly the nicest car salesman I have ever met . I went to a lot of dealers and she gave me the absolute best price on my new c 300 mercedes. She even surprised me by throwing a blanket and bow over my car for the big reveal . She put me to tears with such excitement ! I definitely know who to refer and talk to the next time I'm ready for a new car ! Thanks again Shane s More
Within the last year and a half we have leased three cars from Kimberly at Mercedes Benz of Novi. She knows how to get the deal done quickly & makes leasing a car a stress free process. This dealership overa from Kimberly at Mercedes Benz of Novi. She knows how to get the deal done quickly & makes leasing a car a stress free process. This dealership overall is great & very accommodating. The owner Lee is a really nice & excellent with customer service! I will be a repeat customer :) More
It was undoubtedly the best experience. Noor is exceedingly patient and one of the best sales person helped me out with the finance and everything. The dealership too is really good and would surel exceedingly patient and one of the best sales person helped me out with the finance and everything. The dealership too is really good and would surely recommend them. You will be taken care of here!And get the CLA Class if you are shopping around for a car in that bracket More
I am in the market for a new car that I am ready to pay cash (Check) full price for. I test drove a car and moment I walk back into the dealership two sales people said "You took a very long time, this was cash (Check) full price for. I test drove a car and moment I walk back into the dealership two sales people said "You took a very long time, this was the only car we had for a test drive". I was out for about 30 - 40 minutes. The sales person who was supposed to work with me even went to the extent of saying it was common sense (as if I am a stupid person). By the way I am the customer and you never call a customer stupid. No one had told me how long I could drive to test the car or that others were waiting. I had taken the care for a short drive and to show it to my wife for her input. In the end we as buyer have a lot of choices and definitely do not deserve to be treated like DIRT. More
Noor was very helpful in searching the entire country for the perfect car with the right options combination, had it shipped into town for me, and personalized it all within a week of me contacting her for t the perfect car with the right options combination, had it shipped into town for me, and personalized it all within a week of me contacting her for the first time. The pricing was excellent and her manager Michael was also very kind and helpful. Great job team! More
Today I purchased my third vehicle from Mercedes Benz of Novi. Eric Wheeler has been my salesperson since I began my relationship with this dealership . I recall telling Eric that I would a customer of Mer Novi. Eric Wheeler has been my salesperson since I began my relationship with this dealership . I recall telling Eric that I would a customer of Mercedes Benz of Novi for life because I had just been to another dealership where I had been completely ignored. Eric Wheeler and the entire staff of Mercedes Benz of Novi are cordial and very professional. The service department is excellent. I recommend this dealership to everyone I know that is interested in owning a Mercedes Benz automobile. More