Mercedes-Benz of Novi

New Car Great people especially the sales person Noor kalasho, along with the manger, professional and helpful to accommodate your needs, I recommend them to Great people especially the sales person Noor kalasho, along with the manger, professional and helpful to accommodate your needs, I recommend them to buy or lease a new car. More

Unfriendly parts staff I went to Parts to by a oil filter on Monday May 19. Bill was the parts staff who server me. He did not simile, no greeting. I showed him the part num I went to Parts to by a oil filter on Monday May 19. Bill was the parts staff who server me. He did not simile, no greeting. I showed him the part number on my mobile phone. He grab my phone, key in the part no. and threw my phone on the counter. I expect him to have the decency to hand me back the phone. No, he threw the phone like a piece of garbage. This is kind of service is total unacceptable for M-Benz. More

Excellent experience with Mercedes Benz of Novi I just leased a new 2014 Mercedes E350 Cabriolet from Mercedes of Novi and wanted to express my sincere thanks to Noor Kalasho for making this such a I just leased a new 2014 Mercedes E350 Cabriolet from Mercedes of Novi and wanted to express my sincere thanks to Noor Kalasho for making this such a wonderful experience for me. I love my new car and have nothing but great things to say about Mercedes Benz of Novi and thier entire professional staff. Thank you again, Noor..... I look forward to working with you on my next Mercedes too. More

Noor Kalasho Noor was extremely friendly but also knowledgeable. She knew that we were choosing between 3 luxury SUVs - BMW, Audi and Benz. She did not attempt a h Noor was extremely friendly but also knowledgeable. She knew that we were choosing between 3 luxury SUVs - BMW, Audi and Benz. She did not attempt a high pressure sale however she was very confident about why Mercedes would be the best choice. We returned to the show room a couple of times to test drive and Noor remained patient, professional and friendly. When we made the final decision to purchase a Mercedes, she was genuinely excited for us. She surprised us by wrapping our new ML 350 in a drape with a big bow! That was very classy and was the highlight of our purchasing experience. Most importantly she took the time to introduce us to all of the features and made sure we understood how to use them. I loved the fact that she paired our 3 mobile phones and Ipad to the vehicle before we left! Everything that Noor did made this an excellent buying experience. To this day, we have experienced no buyer regret. Sincerely, Ron and Loretta More

Noor Kalasho Noor was great! We were able to do a trade in without the title (it happens to be in Arizona) which she said I could send her when I received it so I Noor was great! We were able to do a trade in without the title (it happens to be in Arizona) which she said I could send her when I received it so I was able to get my cute SLK250 right away! She set up my phone for the car and showed me how everything worked. Thanks so much Noor! More

experience Our first visit to the benz dealership Noor greeted us I wish all sales personal possesses her professionalism personality and charm. Got everything Our first visit to the benz dealership Noor greeted us I wish all sales personal possesses her professionalism personality and charm. Got everything I want. More

Our first Mercedes and sure it won't be our last. Great service and hospitality which exceeded our expectations. Noor was just an awesome sales consultant and she made our experience fantastic! Great service and hospitality which exceeded our expectations. Noor was just an awesome sales consultant and she made our experience fantastic! More

What an auto buying experience we had with Noor Kalasho, second to none! I would refer and recommend anyone to experience MB of Novi when shopping for a new vehicle. Ask for Noor - the best salesperson !!! second to none! I would refer and recommend anyone to experience MB of Novi when shopping for a new vehicle. Ask for Noor - the best salesperson !!!!! More

Noor goes out of her way to assist her customers and exhibits a strong passion for what she does. She has an amazing people skills and is great to deal with. I strongly recommend working with her and re exhibits a strong passion for what she does. She has an amazing people skills and is great to deal with. I strongly recommend working with her and recommend this dealership for purchasing, leasing or even servicing your car. Thank you for seeing that I got the car that I really wanted at a reasonable price! More

This is my second E350 I get thru Noor Kalasho, I could not be more satisfied with my new car. She was very professional and knowledgeable of product line. She worked hard to provide me with the best deal not be more satisfied with my new car. She was very professional and knowledgeable of product line. She worked hard to provide me with the best deal I can get. I will highly recommend Noor to friends and family and look forward to working with her on my third lease :) More