Mercedes-Benz of Novi

Always walking out with a big smile my husband surprised me with a new car and as always Noor kalasho is his go to whenever he needs a car she knows exactly what we like and she is verrr my husband surprised me with a new car and as always Noor kalasho is his go to whenever he needs a car she knows exactly what we like and she is verrrry patient with the requests he gives her, at the end she will put you in the car you will DEFINATLY love. Once again thank you :))) More

Bad service . To pay that much for a car and get treated with no respect. The wait is alway long. There no customer service in their work. . To pay that much for a car and get treated with no respect. The wait is alway long. There no customer service in their work. More

Thank you for excellent service. I am very pleased for service A Because I expected it will take 1 hour or more but less then hour my car was ready. I am very pleased for service A Because I expected it will take 1 hour or more but less then hour my car was ready. More

Another great experience with Eric Wheeler Eric Wheeler has helped my wife and me with many vehicles over the years. Always a first rate experience. I would recommend Eric without hesitation. Eric Wheeler has helped my wife and me with many vehicles over the years. Always a first rate experience. I would recommend Eric without hesitation. More

Excellent Experience working with Noor ! My wife and I recently purchased a 2016 MB GLE from MB of Novi. At the initial request I was connected with Noor Kalasho to explore different vehicle My wife and I recently purchased a 2016 MB GLE from MB of Novi. At the initial request I was connected with Noor Kalasho to explore different vehicle options that best fit our needs. Noor was an absolute pleasure to work with and made the process as seamless as possible from the initial ordering to eventual vehicle delivery. Her customer focus is top notch, and proactive communication was extremely beneficial. Finally, going the extra mile at delivery time a nice touch. As this is our first MB vehicle, my wife and I would highly recommend working with Noor ! More

Owner Supplied loaner vehicle. Called me before performing work to recommend additional tire replacement. Responded to my request to check for sound comin Supplied loaner vehicle. Called me before performing work to recommend additional tire replacement. Responded to my request to check for sound coming from the engine. Work was performed as agreed. Very polite. More

Great Experience! I worked with Noor Kalasho for the second time and she was great as usual. She made the process of getting my new car very smooth and quick. Would rec I worked with Noor Kalasho for the second time and she was great as usual. She made the process of getting my new car very smooth and quick. Would recommend her to anyone looking to purchase a new Mercedes-Benz. More

best experience i had a good experience purchasing my new Mercedes and Noor did a great job walking me through the process and ordering my vehicle. this is our 3 rd t i had a good experience purchasing my new Mercedes and Noor did a great job walking me through the process and ordering my vehicle. this is our 3 rd time dealing with her and always happy with the service . i highly recomend Noor for an easy way to get your car More

CLA 250 FPO purchase Very happy with my experience purchasing Christopher Stacherski was and continues to be very helpful. There were a few issues after the purchase and t Very happy with my experience purchasing Christopher Stacherski was and continues to be very helpful. There were a few issues after the purchase and they handled them to my satisfaction. More

Best experience thus far! I had a wonderful experience from start to finish! All of the employees are very welcoming and the sales employee Noor Kalasho is just outstanding. Th I had a wonderful experience from start to finish! All of the employees are very welcoming and the sales employee Noor Kalasho is just outstanding. This is my second time getting a car from her and she is always is bright and to the point. She is very fast at finding what you are looking for and making your time worthwhile. She goes out of her way to make customers happy and is the best! Highly recommend her and the dealership. More