Mercedes-Benz of Novi

2017 Gls 450 exceptional customer service, friendly staff, Louis is very professional and helped me to order my 2017 gls 450 exactly the way I wanted. And he deliv exceptional customer service, friendly staff, Louis is very professional and helped me to order my 2017 gls 450 exactly the way I wanted. And he delivered the car to me in timely manner. More

Outstanding and Excellent Service Great staff and technicians. They made sure that my needs were taken care off. They made sure that we were hydrated and not hungry. Other service cent Great staff and technicians. They made sure that my needs were taken care off. They made sure that we were hydrated and not hungry. Other service centers don't provide this level of care. It was quite impressive. More

Engine oil level brought to normal, and air is OK. Engine oil level brought back to normal and I do not have to keep windows open when it is too hot because. Air condoning has been fixed. Good job. Tha Engine oil level brought back to normal and I do not have to keep windows open when it is too hot because. Air condoning has been fixed. Good job. Thanks! More

Exceptional I was able to get my car serviced in a very timely manner and it was returned to me with a nice wash. While waiting refreshment was provided. I was able to get my car serviced in a very timely manner and it was returned to me with a nice wash. While waiting refreshment was provided. More

Great Experience Noor was very helpful and patient, she walked me through everything and made the process much faster and easier. She made sure I was satisfied. Thank Noor was very helpful and patient, she walked me through everything and made the process much faster and easier. She made sure I was satisfied. Thank You! More

Salesman Luis was very helpful. The salesman Luis Fonseca was very helpful towards my decision to purchase the car. After I bought the car he is going out of his way with other items The salesman Luis Fonseca was very helpful towards my decision to purchase the car. After I bought the car he is going out of his way with other items I didn't understand at closing to make sure I was pleased and understood. More

Stellar service, as always I am never let down. Quick turn around time. Exceptional customer service and the security of knowing the repairs were done properly. Customer for lif I am never let down. Quick turn around time. Exceptional customer service and the security of knowing the repairs were done properly. Customer for life. More

Noor Is Fantastic To Work With My wife and I get all of our cars from Noor and every time we go in we have a great experience. She makes the process very quick and when it comes ti My wife and I get all of our cars from Noor and every time we go in we have a great experience. She makes the process very quick and when it comes time to have the car delivered everything is ready and set to go the minute we walk in the door. She's always very friendly, professional, and trustworthy and as a result we deal exclusively with her. We would both recommend Noor to friends and family and I have given her business cards to a couple of my own clients. More

Every one is amazing I get the help that I need each visit with a smile and a big welcome by Ms Noor and every one else there . I am happy with their services. I get the help that I need each visit with a smile and a big welcome by Ms Noor and every one else there . I am happy with their services. More

Costly but you have to do what you have to do❗️ The service department takes care of business. The are very knowledgeable about the cars and they have always treated me with respect. I will contin The service department takes care of business. The are very knowledgeable about the cars and they have always treated me with respect. I will continue to go here for service on my car. More