Mercedes-Benz of Novi

Thanks luis Luis was the best sales person I have ever dealt with. He went above and beyond with the sale of my new car. Thank Luis Luis was the best sales person I have ever dealt with. He went above and beyond with the sale of my new car. Thank Luis More

TREMENDOUS DEALERSHIP IN NOVI EXCELLENT SERVICE AND PROFESSIONALISM! THIS DEALERSHIP IS ACCESSIBLE AND BRIGHT! I SHOP NO WHERE ELSE FOR A BENZ! I'VE BEEN A CUSTOMER EXCELLENT SERVICE AND PROFESSIONALISM! THIS DEALERSHIP IS ACCESSIBLE AND BRIGHT! I SHOP NO WHERE ELSE FOR A BENZ! I'VE BEEN A CUSTOMER SINCE THE 1990'S AND STILL HERE! More

Great!! I received excellent service from everyone including the owner, Lee. I will definitely recommend them to anyone I know and will buying more cars from I received excellent service from everyone including the owner, Lee. I will definitely recommend them to anyone I know and will buying more cars from them in the future. More

Thanx to the best sealer Noor Kalasho I went to the Dealer just to get an information to leas a car & prices ,When I met Noor 1st time she explain to me all information and help me with al I went to the Dealer just to get an information to leas a car & prices ,When I met Noor 1st time she explain to me all information and help me with all issues. I Love this companies how tries to sell themselves as the best in customer service as a self-serving tactic to get more sales. Noor who truly are #1 in customer service don't have to have banners, signs and brochures trying to associate their brand with customer service. She just become known for it, and it becomes built into their reputation.. get customer service know it really is about treating the customer exceptionally well and building a real relationship ,in the end I leas Mercedes CLA250 its more my budget but its worth it. More

Eric was great to work with This was a long process for us. We test drove more than 7 cars all over the city. We returned to the Mercedes Benz dealership on Haggerty 3 times, and This was a long process for us. We test drove more than 7 cars all over the city. We returned to the Mercedes Benz dealership on Haggerty 3 times, and every time we walked in Eric greeted us by name and was very friendly and helpful. We test-drove 3 or 4 cars there, and finally chose a lovely silver GLC with a custom interior. Eric worked tirelessly to hunt down the car we decided on. Eric really helped to make the daunting process simple and enjoyable. We would recommend this dealership to anyone looking for a beautiful, quality vehicle! More

Exceptional Experience From the first day I visited the dealer to check out different cars to the day of delivery, Noor had provided an exceptional service. Her service made From the first day I visited the dealer to check out different cars to the day of delivery, Noor had provided an exceptional service. Her service made the difference between me buying a Mercedes or choosing another dealer. She kept me updated through out the process. Her lovely personality make you feel welcome and she is always ready to answer all your questions and concerns. More

Excellent customer service Noor is friendly, smart and extremely efficient! She made things so easy for me, and I really appreciated it. Thanks for all of your help! Noor is friendly, smart and extremely efficient! She made things so easy for me, and I really appreciated it. Thanks for all of your help! More

Friendly and professional service. Thank you for the job well done. This store, both sales and service departments, always make me feel at home. Please keep up the nice work. Thank you for the job well done. This store, both sales and service departments, always make me feel at home. Please keep up the nice work. More

Exceptional Excellent service. Very polite. Car was washed when delivered. I was very impressed with everyone in the service department. I will recommend to every Excellent service. Very polite. Car was washed when delivered. I was very impressed with everyone in the service department. I will recommend to everyone who needs service. More

The best She's the best one of th dealers that we dealed with them... so generous, professional and patient. givers to her customer all the time that they wan She's the best one of th dealers that we dealed with them... so generous, professional and patient. givers to her customer all the time that they want it. She's so calm and nice. I really recommend her😍 More