Mercedes-Benz of Novi

Greater Job I bought my first car ever from Noor. She made the entire process very smooth and fast. She was very friendly and made sure I got a great deal both in I bought my first car ever from Noor. She made the entire process very smooth and fast. She was very friendly and made sure I got a great deal both in terms of money and quality. More

Great Buying Experience I purchased a pre-owned SLK-350 form Sean Jamian at M-B of Novi and could not have been happier with the entire process. Sean took as much time as I I purchased a pre-owned SLK-350 form Sean Jamian at M-B of Novi and could not have been happier with the entire process. Sean took as much time as I needed to explore the many features of the car and was very patient and knowledgeable as I asked question after question. I look forward logging many miles in my new (to me) SLK-350 and seeing Sean again during service visits and, hopefully, buying my next Mercedes! Thank you! H wiser More

Great Job I was pleased with my service and the customer service. This was my first encounter here and I will be coming back. I visited the dealership in Troy a I was pleased with my service and the customer service. This was my first encounter here and I will be coming back. I visited the dealership in Troy and did not receive good service, which prompted me to try this particular dealership. I'm glad I did. I even got a follow up call the next day to ensure I was satisfied. More

Professional and courteous Service i have been servicing my 2 Mercedes vehicles at this location for the past 2 years. The first time i called them, I happen to talk to Jon. I have been i have been servicing my 2 Mercedes vehicles at this location for the past 2 years. The first time i called them, I happen to talk to Jon. I have been dealing with Jon ever since!A very polite and knowledgeable employee and a credit to this establishment. Thank you for your assistance over the past 2 years! More

Quality Motorcars Exceptional Service While Mercedes Benz offers superior vehicles I am a loyal customer with Sean Jamian. I have been disappointed by the service of dealerships and salesp While Mercedes Benz offers superior vehicles I am a loyal customer with Sean Jamian. I have been disappointed by the service of dealerships and salespersons time and time again until Sean sold me a vehicle a few years ago at another luxury brand dealership. Since then every vehicle I purchased has been with his assistance because of the exceptional service he provides before, during, and after the sale. During a recent visit to Mercedes of Novi Sean demonstrated a couple models I have been considering leasing once my current lease is near its end. The service was as expected and I will, without a doubt, do a third transaction with Sean at Mercedes Benz of Novi. More

SRS Warning light repair Polite/ prompt/ thorough Easy drop off the night prior to my appointment was quite helpful. I thought the text messages and communication were very Polite/ prompt/ thorough Easy drop off the night prior to my appointment was quite helpful. I thought the text messages and communication were very nice. Would have liked a car wash prior to pick-up.... More

Great service Had a great experience with new car sales. Kendall was great! She was very knowledgeable and very friendly. I would definitely recommend to others. 25 Had a great experience with new car sales. Kendall was great! She was very knowledgeable and very friendly. I would definitely recommend to others. 25 word minimum. More

Great Experience on my First Mercedes Benz I was looking to upgrade my car but was very skeptical coming into the dealership on whether a Mercedes was the right brand for me. I explained wha I was looking to upgrade my car but was very skeptical coming into the dealership on whether a Mercedes was the right brand for me. I explained what my vehicle preferences to my salesman, Sean, who researched and let me test drive a few vehicles that met my scope of requirements and were within my price range. His breadth of knowledge and willingness to help me made the entire experience extremely easy. He was a pleasure to work with. I drove out of the dealership feeling confident and excited about my new purchase! More

Refreshing dealership experience! Working with Kendall has been great. She has been very accommodating and friendly throughout the whole process of getting me into my new lease. Her pr Working with Kendall has been great. She has been very accommodating and friendly throughout the whole process of getting me into my new lease. Her professionalism and positive attitude are very welcoming and refreshing. Overall a great experience and smooth transition! More

Great. As always Fantastic service as always and I have no other reason to go but to Mercedes-Benz of Novi. Tony always provides me with an exceptional experience Fantastic service as always and I have no other reason to go but to Mercedes-Benz of Novi. Tony always provides me with an exceptional experience More