Mercedes-Benz of Novi

B1 service on ML350 Very courteous service technician, vehicle was done on time and within cost estimate. Dan was helpful in explaining additional work that was recommend Very courteous service technician, vehicle was done on time and within cost estimate. Dan was helpful in explaining additional work that was recommended for the B service. More

Excellent Salesperson & Purchase Experience This is the 3rd MB that I acquired from this dealership & that is due to my salesperson Kimberly. She has goes above & beyond to get the best deal for This is the 3rd MB that I acquired from this dealership & that is due to my salesperson Kimberly. She has goes above & beyond to get the best deal for me. Kimberly is more than my salesperson, but a friend! More

Noor is the best I just purchased a c 300 from Mercedes Benz of novi. Noor was my sales lady and she was so sweet and very professional. She made the car buying proces I just purchased a c 300 from Mercedes Benz of novi. Noor was my sales lady and she was so sweet and very professional. She made the car buying process so easy. I was in and out in less than 30 minutes! She is the best! More

Great service We had never been to this dealership only having our Mercedes for a few months. When the battery suddenly died and we had to call AAA for a jump start We had never been to this dealership only having our Mercedes for a few months. When the battery suddenly died and we had to call AAA for a jump start this dealership took care of us very quickly and we were happy to have our battery replaced for no charge under our current warranty plan. Thanks for getting us back on the road so soon! More

BJack I had a failed battery supplied by Mercedes. It did last for almost six years so I was not disappointed when it failed. I was due for a routine checku I had a failed battery supplied by Mercedes. It did last for almost six years so I was not disappointed when it failed. I was due for a routine checkup the day before it failed so it was almost perfect timing because I was requesting in my service that the battery be replaced. There were a number of deferred maintenance items that were also attended to during the service which was greatly appreciated. Dan has been an outstanding member of the service. He is always friendly, knowledgeable and explains the maintenance items clearly. And as equally important, the cost never exceeds the quoted price for the repairs. It is an outstanding dealership and service center. More

Awesome dealership They always go above and beyond to make my experience a good one. The service department is the best of any dealership I've ever been. Thank you. They always go above and beyond to make my experience a good one. The service department is the best of any dealership I've ever been. Thank you. More

Really good buying experience Good service from the staff at Mercedes Benz of Novi. We were treated well and had a great experience at the dealership. Would recommend this dealersh Good service from the staff at Mercedes Benz of Novi. We were treated well and had a great experience at the dealership. Would recommend this dealership highly. More

Go see Kendall! Do yourself a favor and go see Kendall Henaughen at MB Novi. Extremely personable and professional. She will make sure you walk out getting what you n Do yourself a favor and go see Kendall Henaughen at MB Novi. Extremely personable and professional. She will make sure you walk out getting what you need and dreamed of with the customer service you deserve. More

Great personal service. Noor of Mercedes Benz of Novi has the perfect attitude for being a sales person. She is open and honest. You can relax and be yourself around here Noor of Mercedes Benz of Novi has the perfect attitude for being a sales person. She is open and honest. You can relax and be yourself around here while she makes you feel right at home. Jim Knoll More

They always do a great job!!! The Novi dealership team always does a great job - from the sales department to service. We have been satisfied customers for over 10 years. Thanks!! The Novi dealership team always does a great job - from the sales department to service. We have been satisfied customers for over 10 years. Thanks!!! More