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Mercedes-Benz of Novi
Novi, MI
534 Reviews
Welcome to Mercedes_Benz of Novi. We opened our doors 25 years ago in October of 1997 as Detroit's second exclusive Mercedes-Benz dealer. We have been engaged in delighting Mercedes owners ever since. You cannot miss our 50,000 square foot facility on the northwest corner of Grand Rover ave and Haggerty Rd. No matter if your Merceedes is brand new or vintage, we have the staff to assist you with ALL of our Mercedes needs. New,pre-owned, service or parts....it's what we do! In fact, working with Mercedes-Benz is all we do. 100% of our resources are dedicted to helping you enjoy your Mercedes experience. We are all delighted and proud to work with such a fine product every day and we sincerely want to help make your Mercedes experience exceptional! Please call us or stop in for a visit. There is always something new and exciting to see. We are never too busy to spend a few moments with our friends who enjoy driving their Mercedes.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 534 reviews
October 01, 2023
The experience was great and my salesman Eric Wheeler was very good with all information that I needed very good with all information that I needed More
by karynedeering
Employees Worked With
October 01, 2023
Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Thank you for business Excellent Excellent Excellent Excellent Excellent Excellent Excellent Thank you for business More
by tcodreanu
Employees Worked With
September 16, 2023
The staff is very professional. The waiting room is nice. I had a time problem, and the staff made an effort to get my work done quickly. The waiting room is nice. I had a time problem, and the staff made an effort to get my work done quickly. More
by marzella
Employees Worked With
the service staff is not listed above.
September 05, 2023
my salesperson candace was absolutely amazing she answered all my questions and helped me understand everything clearly and made my experience buying my 1st Mercedes amazing. answered all my questions and helped me understand everything clearly and made my experience buying my 1st Mercedes amazing. More
by mikelekocaj
August 26, 2023
Chase Ghesquiere is an outstanding sales professional. He went over and above to make sure my EQE delivery experience was the best! He went over and above to make sure my EQE delivery experience was the best! More
by Marty
Employees Worked With
August 05, 2023
Evan the sales person was good from the day I ordered the vehicle till I took the delivery. Paperwork was smooth. Great experience. vehicle till I took the delivery. Paperwork was smooth. Great experience. More
by revmurthy
Employees Worked With
July 31, 2023
I would highly recommend this dealership. The attention and service was awesome.I highly recommend Eric Wheeler. He was great to work with and went above and beyond to find the C 300 car I wa The attention and service was awesome.I highly recommend Eric Wheeler. He was great to work with and went above and beyond to find the C 300 car I wanted. He was well informed about timing and next steps. It was such a pleasure working with him. I would highly recommend him. The lady who completed the finances was a delight. More
by Char
Employees Worked With
July 10, 2023
Friendly sales person. Knowledgeable about his products. He did not waste my time with useless information Knowledgeable about his products. He did not waste my time with useless information More
by kmwaterbrook
Employees Worked With
June 22, 2023
Mercedes Benz of Novi went above and beyond for my b service on my A220 Thank you service on my A220 Thank you More
by Kevinlisa1
