Mercedes-Benz of Novi

Kendall was A+ Kendall treated me with respect and kindness. She listened to my needs and worked within my budget. I will be recommending her and your dealership t Kendall treated me with respect and kindness. She listened to my needs and worked within my budget. I will be recommending her and your dealership to all of my clients, family and friends. Traci Martin Realtor Max Broock Realtors More

Service with a smile Kimberly was great and very attentive to making it a great experience. I recommend her to anyone thinking of getting a new vehicle. Great work! Kimberly was great and very attentive to making it a great experience. I recommend her to anyone thinking of getting a new vehicle. Great work! More

Red carpet service always! I enjoy dealing with Jon Atwell in service. He is always kind, courteous and understands how to and does deliver great service. He puts up with my hum I enjoy dealing with Jon Atwell in service. He is always kind, courteous and understands how to and does deliver great service. He puts up with my humor and wit, and knows how to respond to it! Bottom line, uncompromising red carpet service always. I would and have highly recommended people to Pete for sales and Jon for service because I know they are in good hands. Keep up the great work guys! More

Exceptional customer service I can't say enough great things about Chris. I'm so happy to have found him as my car dealer. His customer service skills are exceptional. I will kee I can't say enough great things about Chris. I'm so happy to have found him as my car dealer. His customer service skills are exceptional. I will keep gong back to Chris for all future vehicles. He's the best. More

Great customer service Chris was very helpful. Took initiative to followup and provide required information. He sends personalied cards with updates which I found is very Chris was very helpful. Took initiative to followup and provide required information. He sends personalied cards with updates which I found is very useful. He is great in.his customer service and I highly recommend him to any one. More

A True Gentleman Chris is a true gentleman through and through. It was clear from the beginning he aimed to go above and beyond in all means possible. The word excel Chris is a true gentleman through and through. It was clear from the beginning he aimed to go above and beyond in all means possible. The word excellent customer service does accurately convey this. Chris is acutely polite and candidly professional. He provides a trusted advisor experience that I found to be both genuine and sincere. Being a true car enthusiast, it was important to me to find someone I knew had my best interests in mind. I really appreciated Chris's upfront and ongoing communication will not hesitate to purchase my next vehicle from Chris, I plan to. More

Excellent timely service Great service, no nonsense sales rep. Very classy and friendly dealership. I have rec your dealership, I have nothing more to say. What I have said so Great service, no nonsense sales rep. Very classy and friendly dealership. I have rec your dealership, I have nothing more to say. What I have said so far covers it More

Great Experience My first Mercedes. My first experience with Service. It was flawless and evwrything one would expect from such a quality car. Dan in service was the b My first Mercedes. My first experience with Service. It was flawless and evwrything one would expect from such a quality car. Dan in service was the best and everyone made me feel like i was the only customer there. More

Chris doesn't sell cars: he sells milestones in life Beyond the fact that he is extremely polite, cordial and an excellent provider of fine customer service, Chris truly grabbed my family's excitement an Beyond the fact that he is extremely polite, cordial and an excellent provider of fine customer service, Chris truly grabbed my family's excitement and interest when we were buying our GLC300. From my very first visit, Chris truly got my attention on the GLC300, providing an interesting and exciting picture of this vehicle, without any exaggerations, tricks or "fake emotions" in the process of presenting the vehicle. Later on, Chris was also able to get my wife and two very young children, excited about purchasing an advanced vehicle that provides not only comfort and excellent service, but first-class safety for the whole family! Grabbing my children's excitement, not just their focus and attention, tells me that Chris is an excellent Salesman who is able to share his passion for Mercedes-Benz to his customers. His technical explanations where absolutely excellent, his attention to detail outstanding, and his follow-up-, support and service where truly remarkable. He is the poster child for Mercedes-Benz dealerships in the USA, and in summary, I hope that Chris is the person selling us our family's next Mercedes! Good job Chris! I truly LOVE my car! More

Great experience at Novi w/ Chris Mercedes Benz of Novi provides an overall great experience especially if your fortunate enough to work with Chris Stacherski, his client service and s Mercedes Benz of Novi provides an overall great experience especially if your fortunate enough to work with Chris Stacherski, his client service and suitability recommendations are unmatched. More