Mercedes-Benz of Novi

My New Benz The salesman was very helpful and pleasant to work with. He is very knowledgable and courteous. I would recommend him to my family and co workers look The salesman was very helpful and pleasant to work with. He is very knowledgable and courteous. I would recommend him to my family and co workers looking for a Mercedes. More

Very thorough, timely and professional Professionally greeted, processed and accommodated with being given a timely ride to my business. Always enjoy speaking to all of the staff in the Ser Professionally greeted, processed and accommodated with being given a timely ride to my business. Always enjoy speaking to all of the staff in the Service Department. More

Wonderful We had a great experience buying my husbands Mercedes. Erick made it very easy for us even though we made it hard for him. If my next car is a Merce We had a great experience buying my husbands Mercedes. Erick made it very easy for us even though we made it hard for him. If my next car is a Mercedes I’m going back to Eric . More

Satisfied customer Very satisfied. Kim is awesome salesperson. She makes you feel special and she is always willing to please.. This is my 3rd purchase and if she would Very satisfied. Kim is awesome salesperson. She makes you feel special and she is always willing to please.. This is my 3rd purchase and if she would not have been there I don’t think I would have leased again. More

GLS 450 Ordered my new SUV and I had an awesome sales agent and the dealership was easy to deal with. I got all the features I wanted Ordered my new SUV and I had an awesome sales agent and the dealership was easy to deal with. I got all the features I wanted More

New purchase Noor is one of the best sales people I've worked with. She listens to her customers and cares about making them happy. If you are looking for a Merced Noor is one of the best sales people I've worked with. She listens to her customers and cares about making them happy. If you are looking for a Mercedes go see Noor!!! More

Great service Made an appointment for service via Internet. Was seen promptly and courteously, waited about an hour and a half, time enough to read a magazine, and Made an appointment for service via Internet. Was seen promptly and courteously, waited about an hour and a half, time enough to read a magazine, and it was ready. Good job! More

Fantastic in every way! This was a hard time for me and I was treated with compassion and understanding! A special thank you to Mr Michael Dega and Ms Kendall Henaughen. This was a hard time for me and I was treated with compassion and understanding! A special thank you to Mr Michael Dega and Ms Kendall Henaughen. More

Great Service Department My car was ready when promised, staff was friendly, everything was perfectly fine. The waiting area was clean and comfortable. I appreciated the car My car was ready when promised, staff was friendly, everything was perfectly fine. The waiting area was clean and comfortable. I appreciated the car wash when they were done. More

Awesome experience It's actually a great story i am going to share here. It all started with me contacting this dealership online and super awesome sales lady Kimberly r It's actually a great story i am going to share here. It all started with me contacting this dealership online and super awesome sales lady Kimberly responded and scheduled a test drive. I went for test drive with her but i was actually looking for different specifications. Kimberly or I like to call her KIM carefully noted down what i was looking for and started her search. I texted her after couple of weeks which she responded quickly and positively made sure that I will get the vehicle i am looking for. And Woohoo, just few days later i got message from her that she found me exact color, model and package i was looking for and not to forget within my exact price range. And on delivery day as well everything was just perfect. So big thanks to Kimberly. More